I am trying to upload a 2018 Sketch Up Pro model to the warehouse and when I attempt, I receive a pop up that reads “oops! an error occurred”
I have tried with several other models, all under 50MB size and not success. I am using a Mac Desktop
How large is the SketchUp file?
I tried on another computer and it worked. The file is 23MB
I have a similar problem.
The model is generated with SketchupPro 2019, it is 1.1MB
The “OOPS! Something went wrong while uploading your model” pops up.
I tried to upload several times. It failed the same way.
I cant figure out what’s wrong!
P.S. I chose this older thread because I couldn’t find anything helpful so far by searching and, by title and problem, matches what I’m looking for. I think the answers should be kept together.
The OP tried on another computer, did you, too?
And … are you trying to upload from inside SketchUp (it’s Chrome dialog window) …
… or from outside SketchUp (and if so please state browser and version.)
Some times these errors can go away if you log out and log back in. (Resets things.)
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Yes, I tried both at the office and at home, from different computers.
Both computers have Windows10.
I did not try from SketchUp. I tried from 3dwerehouse directly. I’m using Edge.
Microsoft Edge 42.17134.1.0
Microsoft EdgeHTML 17.17134
I’ll try from SketchUp too …
Edge has troubles with the login, try another browser, or from within SketchUp.
See the Alert on this page:
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Yes, I tried logout/login from 3dwerehouse, with no effect …
From Edge same error:
from Chrome it’s ok:
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I tried from inside SketchUp, it worked.
It seems that the Microsoft Edge is the problem (on both computers I used the Edge).
I’m yet to try directly from a different browser … until then it shows that the alert is still valid!
Thank you !!
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Thanks everybody for the fast responses!
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