Cannot Upload Sketchup Models

I am trying to upload a 2018 Sketch Up Pro model to the warehouse and when I attempt, I receive a pop up that reads “oops! an error occurred”
I have tried with several other models, all under 50MB size and not success. I am using a Mac Desktop

How large is the SketchUp file?

I tried on another computer and it worked. The file is 23MB

I have a similar problem.
The model is generated with SketchupPro 2019, it is 1.1MB
The “OOPS! Something went wrong while uploading your model” pops up.

I tried to upload several times. It failed the same way.
I cant figure out what’s wrong!

P.S. I chose this older thread because I couldn’t find anything helpful so far by searching and, by title and problem, matches what I’m looking for. I think the answers should be kept together.

The OP tried on another computer, did you, too?

And … are you trying to upload from inside SketchUp (it’s Chrome dialog window) …
… or from outside SketchUp (and if so please state browser and version.)

Some times these errors can go away if you log out and log back in. (Resets things.)

1 Like

Yes, I tried both at the office and at home, from different computers.

Both computers have Windows10.

I did not try from SketchUp. I tried from 3dwerehouse directly. I’m using Edge.

Microsoft Edge 42.17134.1.0

Microsoft EdgeHTML 17.17134

I’ll try from SketchUp too …

Edge has troubles with the login, try another browser, or from within SketchUp.

See the Alert on this page:


Yes, I tried logout/login from 3dwerehouse, with no effect …

From Edge same error:
from Chrome it’s ok:

1 Like

I tried from inside SketchUp, it worked.
It seems that the Microsoft Edge is the problem (on both computers I used the Edge).

I’m yet to try directly from a different browser … until then it shows that the alert is still valid!

Thank you !!


Thanks everybody for the fast responses!


This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.