Tried Chrome wouldn’t launch, tried Edge w/ fingers crossed.
Dang! Looks like a graphics card problem to me. Can you share more info about the hardware/software config you tried?
john
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Can you open Chrome, naviagte to: chrome://gpu
Use the CTRL+S shortcut to save the page as “Webpage Complete”.
(Save it to the desktop as “chrome_gpu_museummaker.html”.)
Then right-click this html file and from menu “Send to > Compressed (zipped) folder”.
It should be the same name. Then drag and drop the zip folder from the Desktop, into a reply here in this thread.
You can then delete the zip and the html file from your Desktop.
Toshiba Sattelite.zip (6.8 KB)Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
Oh yes, I have an old Dell Inspiron N5030 with the same old Intel Integrated graphics (with OpenGL v2.1 max.)
I have not even ever gotten even that far (as you have with Edge) with it loading my.SketchUp. It always crashes before ever rendering anything, even the UI elements.
I have not upgraded to Win10, so still no dice under Win7 with Comodo Dragon (Chromium-based) v 50.14.22.465, nor Chrome latest, nor MSIE 11 latest.
No amount of changing the Chrome flags has gotten my.SketchUp to work with this old Intel Series 4 Mobile chipset.
chrome_gpu_DellN5030_DanRathbun.zip (8.5 KB)
I’ve been testing on another newer machine, with Intel i3-4005U & HD4400 graphics, which works fine under Comodo Dragon (Chromium-based) v 49.13.20.400.
And more Intel information in my post in another thread:
[url]http://forums.sketchup.com/t/system-requirements-for-launching-my-sketchup/26471/17[/url]