This information is no help to us:
Martincastillo wrote in his profile:
Graphic Card: graphic card
Operating System: window
SketchUp Make/Pro version: pro
See this meta post:
[wiki] Where to find Hardware Graphics Info for your SketchUp forum profile
Please add your version of Windows (XP, 7, 8, 8.1, or 10) and also a service pack number like “XP SP2”, etc.
Please add the SketchUp version after the edition type “Pro”
Example:
Graphic Card: Nvidia GTX960
Operating System: Windows 8.1
SketchUp Make/Pro version: Pro 16.1 64-bit
Then check this webpage to be sure your computer meets the
SketchUp Hardware and Software requirements.