To configure and start SketchUp

This information is no help to us:

Martincastillo wrote in his profile:

Graphic Card: graphic card
Operating System: window
SketchUp Make/Pro version: pro

See this meta post:
[wiki] Where to find Hardware Graphics Info for your SketchUp forum profile

Please add your version of Windows (XP, 7, 8, 8.1, or 10) and also a service pack number like β€œXP SP2”, etc.

Please add the SketchUp version after the edition type β€œPro”



Graphic Card: Nvidia GTX960
Operating System: Windows 8.1
SketchUp Make/Pro version: Pro 16.1 64-bit

Then check this webpage to be sure your computer meets the
SketchUp Hardware and Software requirements.