# \#sketchup-pro **URL:** https://forums.sketchup.com/tag/sketchup-pro/1614.md [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) --- ## [SU 2017 Pro license -- move from old mac to new (Sequoia 15.7.9)](https://forums.sketchup.com/t/su-2017-pro-license-move-from-old-mac-to-new-sequoia-15-7-9/349955)
**Author:** [@A-aron](https://forums.sketchup.com/u/A-aron)\ **Replies:** 0\ **Last updated:** [September 14, 2026, 2:47pm UTC](https://forums.sketchup.com/t/su-2017-pro-license-move-from-old-mac-to-new-sequoia-15-7-9/349955 "2026-09-14T14:47:33Z")
Hiya everyone – This issue has been addressed before, and apparently after some bobbles, SU 2017 is stable on Sequoia ref: Sketchup Pro 2017 and MacOS Sequoia - #12 by colin However, i’ve been unable to activate the li… --- ## [The shapebender plugin doesn't follow curved lines](https://forums.sketchup.com/t/the-shapebender-plugin-doesnt-follow-curved-lines/347649)
**Author:** [@akkarispace](https://forums.sketchup.com/u/akkarispace)\ **Replies:** 2\ **Last updated:** [June 13, 2026, 5:03am UTC](https://forums.sketchup.com/t/the-shapebender-plugin-doesnt-follow-curved-lines/347649 "2026-06-13T05:03:04Z")
Help me, why is this? When I click on an object in a group and component and then click the plugin icon to select a straight line first and a curved line for my shaping goal, it doesn’t appear as a curved line but remain… --- ## [Maintaining Metadata & Component Performance for Complex Roof Framing](https://forums.sketchup.com/t/maintaining-metadata-component-performance-for-complex-roof-framing/347347)
**Author:** [@trussgrp](https://forums.sketchup.com/u/trussgrp)\ **Replies:** 1\ **Last updated:** [June 1, 2026, 5:26pm UTC](https://forums.sketchup.com/t/maintaining-metadata-component-performance-for-complex-roof-framing/347347 "2026-06-01T17:26:11Z")
Hello team, I have a question about streamlining workflows within our niche of the roof truss detailing industry. We’re currently dealing with extremely large, high-detail models of hundreds of joints, multi-residential… --- ## [Sketchup 2026 faz login a licença esta ativa mas não funciona](https://forums.sketchup.com/t/sketchup-2026-faz-login-a-licenca-esta-ativa-mas-nao-funciona/345052)
**Author:** [@carlosborlin](https://forums.sketchup.com/u/carlosborlin)\ **Replies:** 1\ **Last updated:** [March 4, 2026, 4:49pm UTC](https://forums.sketchup.com/t/sketchup-2026-faz-login-a-licenca-esta-ativa-mas-nao-funciona/345052 "2026-03-04T16:49:57Z")
Olá Equipe Trimble, Comprei a licença educacional 2024, e em 2025 não utilizei o sistema. Em 2026 começaram a me aparecer novos projetos, e acabei utilizando o sketchup web, porém nenhum projeto teve pagamento. No dia… --- ## [SketchUp IFC classifications](https://forums.sketchup.com/t/sketchup-ifc-classifications/342684)
**Author:** [@Kalletuomainen](https://forums.sketchup.com/u/Kalletuomainen)\ **Replies:** 9\ **Last updated:** [December 9, 2025, 5:29pm UTC](https://forums.sketchup.com/t/sketchup-ifc-classifications/342684 "2025-12-09T17:29:34Z")
Hi, I’ve used SketchUp for some time now but new to BIM modeling and IFC format. I need to export my SketchUp model to ifc to open it in DIALux. I have given all components and groups a classification but when I export… --- ## [What is the best Sketchup for me\>](https://forums.sketchup.com/t/what-is-the-best-sketchup-for-me/342738)
**Author:** [@ameliaj](https://forums.sketchup.com/u/ameliaj)\ **Replies:** 4\ **Last updated:** [December 7, 2025, 1:22am UTC](https://forums.sketchup.com/t/what-is-the-best-sketchup-for-me/342738 "2025-12-07T01:22:42Z")
Hi all, I’m back to using this wonderful software again, and after a couple of free trials (using multiple email addresses), I think I need the Pro version, but would like some advice. I’m designing our new home layout… --- ## [Switch Between Pro and Web](https://forums.sketchup.com/t/switch-between-pro-and-web/339789)
**Author:** [@Squirrel54](https://forums.sketchup.com/u/Squirrel54)\ **Replies:** 2\ **Last updated:** [September 4, 2025, 11:09am UTC](https://forums.sketchup.com/t/switch-between-pro-and-web/339789 "2025-09-04T11:09:02Z")
I am about to get an education license and it comes with Pro and the full web version. Is it possible to work on a project on the Pro version at home but then access it on the web version while I am at lunch at work? I c… --- ## [Component Definition Names Collide When Importing Multiple .skp Cabinet Files](https://forums.sketchup.com/t/component-definition-names-collide-when-importing-multiple-skp-cabinet-files/337589)
**Author:** [@Guram\_Dzigo](https://forums.sketchup.com/u/Guram_Dzigo)\ **Replies:** 26\ **Last updated:** [August 13, 2025, 12:49pm UTC](https://forums.sketchup.com/t/component-definition-names-collide-when-importing-multiple-skp-cabinet-files/337589 "2025-08-13T12:49:43Z")
Hi everyone, I’ve run into a very frustrating and confusing issue in SketchUp 2025 related to component definition names. I have a large furniture library where each cabinet is stored in its own .skp file. All componen… --- ## [This does not appear to be a Sketchup model! Error](https://forums.sketchup.com/t/this-does-not-appear-to-be-a-sketchup-model-error/235775)
**Author:** [@migac39269](https://forums.sketchup.com/u/migac39269)\ **Replies:** 177\ **Last updated:** [August 9, 2025, 2:01pm UTC](https://forums.sketchup.com/t/this-does-not-appear-to-be-a-sketchup-model-error/235775 "2025-08-09T14:01:11Z")
Hello, my 10 hour project is broken, please help someone open my file, I have a spare save that won’t open either Road.skp (453.4 KB) Road.zip (437.1 KB) --- ## [Help Needed: Convert SketchUp .skp to .fbx with Embedded Materials for Personal LEGO Project](https://forums.sketchup.com/t/help-needed-convert-sketchup-skp-to-fbx-with-embedded-materials-for-personal-lego-project/325730)
**Author:** [@joshuag](https://forums.sketchup.com/u/joshuag)\ **Replies:** 4\ **Last updated:** [May 2, 2025, 4:52pm UTC](https://forums.sketchup.com/t/help-needed-convert-sketchup-skp-to-fbx-with-embedded-materials-for-personal-lego-project/325730 "2025-05-02T16:52:16Z")
Hi all, I’m working on a personal, non-commercial hobby project to build a LEGO version of Dens Park stadium using Blender and BrickLink Studio. I have a .skp file downloaded from 3D Warehouse, but I only have SketchUp… --- ## [Fix 2018 Pro License for Mother in Law](https://forums.sketchup.com/t/fix-2018-pro-license-for-mother-in-law/324174)
**Author:** [@N8\_smith](https://forums.sketchup.com/u/N8_smith)\ **Replies:** 1\ **Last updated:** [April 21, 2025, 3:32pm UTC](https://forums.sketchup.com/t/fix-2018-pro-license-for-mother-in-law/324174 "2025-04-21T15:32:48Z")
Hi, I need assistance getting a 2018 Pro license working. My mother in law is an architect and will be practicing for another year or two max. She switched computers and I need to setup 2018 pro. I was able to get a dow… --- ## [Best online viewer?](https://forums.sketchup.com/t/best-online-viewer/310540)
**Author:** [@johannes.kyllergard](https://forums.sketchup.com/u/johannes.kyllergard)\ **Replies:** 4\ **Last updated:** [January 24, 2025, 2:41pm UTC](https://forums.sketchup.com/t/best-online-viewer/310540 "2025-01-24T14:41:08Z")
Hello, At the company where I work, we are currently searching for a reliable online viewer to present layouts to our customers. We have experimented with Sketchfab, but I’ve been unable to achieve satisfactory visual … --- ## [Desired Updates - Things I would like in future SketchUp](https://forums.sketchup.com/t/desired-updates-things-i-would-like-in-future-sketchup/302028)
**Author:** [@deb.t3](https://forums.sketchup.com/u/deb.t3)\ **Replies:** 6\ **Last updated:** [December 3, 2024, 9:11am UTC](https://forums.sketchup.com/t/desired-updates-things-i-would-like-in-future-sketchup/302028 "2024-12-03T09:11:05Z")
Dear Sketchup wonderpeople, Is it possible to change the colour of Backup Files for future update issues. I hate it when I open a backup instead of the working file be it model or drawing (Sketchup or Layout). Yellow w… --- ## [Unexpected file format when opening SketchUp file](https://forums.sketchup.com/t/unexpected-file-format-when-opening-sketchup-file/298896)
**Author:** [@lottes4nders](https://forums.sketchup.com/u/lottes4nders)\ **Replies:** 3\ **Last updated:** [November 14, 2024, 1:38pm UTC](https://forums.sketchup.com/t/unexpected-file-format-when-opening-sketchup-file/298896 "2024-11-14T13:38:42Z")
Hi! I’ve been working on this file and when i tried to open it today, it gave me an ‘Unexpected file format’ error. The file turns into an empty file when i click on ‘Ok’. I have no idea what caused this and how i ca… --- ## [User has trial account can't add them to my pro account](https://forums.sketchup.com/t/user-has-trial-account-cant-add-them-to-my-pro-account/118102)
**Author:** [@gerry.egan](https://forums.sketchup.com/u/gerry.egan)\ **Replies:** 1\ **Last updated:** [March 4, 2020, 3:44pm UTC](https://forums.sketchup.com/t/user-has-trial-account-cant-add-them-to-my-pro-account/118102 "2020-03-04T15:44:15Z")
Hi, I have a user that created his own trial account. I have now added him to our pro account with the same email address. when he logs in he only sees his trial account - how do I proceed? --- ## [This doesn't appear to be SketchUp model](https://forums.sketchup.com/t/this-doesnt-appear-to-be-sketchup-model/276369)
**Author:** [@anziaur94](https://forums.sketchup.com/u/anziaur94)\ **Replies:** 3\ **Last updated:** [June 20, 2024, 5:26am UTC](https://forums.sketchup.com/t/this-doesnt-appear-to-be-sketchup-model/276369 "2024-06-20T05:26:50Z")
I GOT AN ERROR “this Appear not to be SketchUp model” unfortunately, I was working a few hours then blackout happen, my pc doesn’t have UPS, so when i came this day. this error happens. I user SketchUp 2023 PRO ON WIN… --- ## [3d warehouse not opening in 2024 update](https://forums.sketchup.com/t/3d-warehouse-not-opening-in-2024-update/283842)
**Author:** [@Marina3](https://forums.sketchup.com/u/Marina3)\ **Replies:** 1\ **Last updated:** [August 21, 2024, 8:52pm UTC](https://forums.sketchup.com/t/3d-warehouse-not-opening-in-2024-update/283842 "2024-08-21T20:52:12Z")
I’ve tried a number of fixes already mentioned but still unable to access 3d warehouse and SketchUpPro 2024 crashes if I press too many times/buttons. --- ## [Solid tools and nuisance pop up](https://forums.sketchup.com/t/solid-tools-and-nuisance-pop-up/282998)
**Author:** [@Xayvong](https://forums.sketchup.com/u/Xayvong)\ **Replies:** 3\ **Last updated:** [July 26, 2024, 10:38am UTC](https://forums.sketchup.com/t/solid-tools-and-nuisance-pop-up/282998 "2024-07-26T10:38:28Z")
I have a single solid roof tile and I have created a 20x30 array. I want to split it using an overlapping solid group so I need to use the OUTER SHELL solid tool to make my array solid. However it take hundreds of c… --- ## [The "Trimble Connect" menubar item isn't available at startup](https://forums.sketchup.com/t/the-trimble-connect-menubar-item-isnt-available-at-startup/279583)
**Author:** [@brumby0890](https://forums.sketchup.com/u/brumby0890)\ **Replies:** 2\ **Last updated:** [June 27, 2024, 11:49pm UTC](https://forums.sketchup.com/t/the-trimble-connect-menubar-item-isnt-available-at-startup/279583 "2024-06-27T23:49:50Z")
For some reason, the “Trimble Connect” menu item isn’t available at startup in the desktop SketchUp app. After launching the app and clicking the ‘File’ menu, there is no “Trimble Connect” option to open a file from the … --- ## [USDz export](https://forums.sketchup.com/t/usdz-export/237922)
**Author:** [@fivebythree](https://forums.sketchup.com/u/fivebythree)\ **Replies:** 7\ **Last updated:** [June 4, 2024, 10:35pm UTC](https://forums.sketchup.com/t/usdz-export/237922 "2024-06-04T22:35:51Z")
I just became aware that the iPad SU app allows for USDz export. Why doesn’t the flagship PRO version also have this feature? Would rather not have to purchase 3rd-party plugins to do something a !$900! a year app should… --- ## [Updating scene thumbnail keeps getting SketchUp stuck - really stuck!](https://forums.sketchup.com/t/updating-scene-thumbnail-keeps-getting-sketchup-stuck-really-stuck/275586)
**Author:** [@uscheidegger](https://forums.sketchup.com/u/uscheidegger)\ **Replies:** 3\ **Last updated:** [May 31, 2024, 1:19pm UTC](https://forums.sketchup.com/t/updating-scene-thumbnail-keeps-getting-sketchup-stuck-really-stuck/275586 "2024-05-31T13:19:19Z")
I have a model in SketchUp Pro 2024 with about 20 scenes, which I need to update regularly for viewports in LayOut. For some reason, SketchUp cannot create thumbnails anymore now: The dialog informing the user about the … --- ## [Issue with licences](https://forums.sketchup.com/t/issue-with-licences/264869)
**Author:** [@Rojj](https://forums.sketchup.com/u/Rojj)\ **Replies:** 2\ **Last updated:** [April 28, 2024, 7:22pm UTC](https://forums.sketchup.com/t/issue-with-licences/264869 "2024-04-28T19:22:49Z")
We have been having issues for more than a month now with the Pro licence not being recognised and not being able to work properly. Endless and repetitive conversations with support have not helped and we are still in t… --- ## [Could my Mac be too old to run Sketchup 2024? Laptop from 2013](https://forums.sketchup.com/t/could-my-mac-be-too-old-to-run-sketchup-2024-laptop-from-2013/268253)
**Author:** [@Courtney](https://forums.sketchup.com/u/Courtney)\ **Replies:** 2\ **Last updated:** [April 14, 2024, 6:32pm UTC](https://forums.sketchup.com/t/could-my-mac-be-too-old-to-run-sketchup-2024-laptop-from-2013/268253 "2024-04-14T18:32:49Z")
Could it be my Mac laptop just be too old to run the new SU 2024? I have the following: MacBook Pro (Retina, 13-inch, Late 2013) Processor: 2.4 GHz Dual-Core Intel Core i5 --- ## [HELP: Vray error with section plane](https://forums.sketchup.com/t/help-vray-error-with-section-plane/264751)
**Author:** [@giorgiorachele7](https://forums.sketchup.com/u/giorgiorachele7)\ **Replies:** 0\ **Last updated:** [March 21, 2024, 9:55am UTC](https://forums.sketchup.com/t/help-vray-error-with-section-plane/264751 "2024-03-21T09:55:45Z")
Hello, my problem is the following: I am trying to do interactive render with Vray and there’s no problem with that. Then, as soon as I create a section plane, and I try to do the same interactive render, it shows this m… --- ## [LayOut Label Command GroupName does not work](https://forums.sketchup.com/t/layout-label-command-groupname-does-not-work/258450)
**Author:** [@Oscar\_G](https://forums.sketchup.com/u/Oscar_G)\ **Replies:** 8\ **Last updated:** [February 6, 2024, 6:11pm UTC](https://forums.sketchup.com/t/layout-label-command-groupname-does-not-work/258450 "2024-02-06T18:11:00Z")
In LayOut when I use Label Command, then GroupName, when I added more than only GroupName, Face Area, etc., then the GroupName does not appear, it only shows \< GroupName \>. Thanks for your help. It seems, that the firs… --- ## [Recovered file not working](https://forums.sketchup.com/t/recovered-file-not-working/251463)
**Author:** [@Asam](https://forums.sketchup.com/u/Asam)\ **Replies:** 9\ **Last updated:** [December 11, 2023, 7:31pm UTC](https://forums.sketchup.com/t/recovered-file-not-working/251463 "2023-12-11T19:31:09Z")
Hi, I recently lost some files from my pc including sketchup file. I recovered it using a recovery software. but unfortunately it’s not working. I attached the file also here. If it is possible, please someone help me. … --- ## [VRay Render Freezing - Can I make file smaller without deleting content?](https://forums.sketchup.com/t/vray-render-freezing-can-i-make-file-smaller-without-deleting-content/250260)
**Author:** [@keeleycahill](https://forums.sketchup.com/u/keeleycahill)\ **Replies:** 6\ **Last updated:** [December 4, 2023, 9:15pm UTC](https://forums.sketchup.com/t/vray-render-freezing-can-i-make-file-smaller-without-deleting-content/250260 "2023-12-04T21:15:35Z")
Hi there, I’m newish to Sketchup and am currently using the Pro version for some graphic design projects. While I’ve been using Sketchup and Vray inside of the platform for a few months, I haven’t had to render these pro… --- ## [Material change when using scaler](https://forums.sketchup.com/t/material-change-when-using-scaler/245740)
**Author:** [@Asam](https://forums.sketchup.com/u/Asam)\ **Replies:** 1\ **Last updated:** [October 23, 2023, 9:11pm UTC](https://forums.sketchup.com/t/material-change-when-using-scaler/245740 "2023-10-23T21:11:33Z")
Hi, Usually using a scaler is the good way of not to change the material scale in DCs right. But in this case we have to apply the material on it’s faces, not on the component right. My question is, in this case can we… --- ## [Light without render](https://forums.sketchup.com/t/light-without-render/243601)
**Author:** [@Asam](https://forums.sketchup.com/u/Asam)\ **Replies:** 1\ **Last updated:** [October 3, 2023, 2:04pm UTC](https://forums.sketchup.com/t/light-without-render/243601 "2023-10-03T14:04:03Z")
Hi, I have a question. Is there any way to make light in sketchup without render? Because I am doing cabinet designs. sometimes I have to add led light in the cabinets. To show the light to the client I have to render … --- ## [Insert dynamic component from the component folder by a plugin](https://forums.sketchup.com/t/insert-dynamic-component-from-the-component-folder-by-a-plugin/243488)
**Author:** [@Asam](https://forums.sketchup.com/u/Asam)\ **Replies:** 5\ **Last updated:** [October 2, 2023, 5:15pm UTC](https://forums.sketchup.com/t/insert-dynamic-component-from-the-component-folder-by-a-plugin/243488 "2023-10-02T17:15:18Z")
Hi, I am a newbie to ruby. I have some dynamic components in my default component folder. I have to add an extension with some buttons to insert a specific component. Is that possible? I found a simple ruby code for a … [Next page](https://forums.sketchup.com/tag/sketchup-pro/1614.md?match_all_tags=true&page=1&tags%5B%5D=sketchup-pro)