# \#installation **URL:** https://forums.sketchup.com/tag/installation/233.md [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) --- ## [Sketchup student product bought but no access to any product after registering and logging in](https://forums.sketchup.com/t/sketchup-student-product-bought-but-no-access-to-any-product-after-registering-and-logging-in/349776)
**Author:** [@aimal.hassan](https://forums.sketchup.com/u/aimal.hassan)\ **Replies:** 2\ **Last updated:** [September 10, 2026, 4:43pm UTC](https://forums.sketchup.com/t/sketchup-student-product-bought-but-no-access-to-any-product-after-registering-and-logging-in/349776 "2026-09-10T16:43:06Z")
I have bought the student version yesterday but I am not able to access this product as there is no product assigned to my account :frowning: Because of this I am not able to use Sketchup. Here are my details: My order… --- ## [Sketchup Install for Studio](https://forums.sketchup.com/t/sketchup-install-for-studio/345558)
**Author:** [@cpink](https://forums.sketchup.com/u/cpink)\ **Replies:** 18\ **Last updated:** [March 24, 2026, 7:18pm UTC](https://forums.sketchup.com/t/sketchup-install-for-studio/345558 "2026-03-24T19:18:49Z")
Hello, I am a student and I need to use SketchUp for an in-class assignment. I purchased Sketchup for higher education and sent proof that I am a student. They sent an email and verified that my order was successfully p… --- ## [Installation Error (EVERY TIME!)](https://forums.sketchup.com/t/installation-error-every-time/342276)
**Author:** [@jernest](https://forums.sketchup.com/u/jernest)\ **Replies:** 7\ **Last updated:** [November 20, 2025, 7:22pm UTC](https://forums.sketchup.com/t/installation-error-every-time/342276 "2025-11-20T19:22:12Z")
Hello there! I am having the most difficult time getting Sketchup 2026 Pro to install on my Windows laptop. I’d like to think that I know my way around the windows platform and can handle a small install problem, but th… --- ## [Petition: Trimble, please fix the SketchUp Pro activation Server](https://forums.sketchup.com/t/petition-trimble-please-fix-the-sketchup-pro-activation-server/332026)
**Author:** [@sirtet](https://forums.sketchup.com/u/sirtet)\ **Replies:** 48\ **Last updated:** [November 11, 2025, 3:13am UTC](https://forums.sketchup.com/t/petition-trimble-please-fix-the-sketchup-pro-activation-server/332026 "2025-11-11T03:13:46Z")
Do you still use a “Perpetual”-License Version of SketchUp Pro, like SketchUp Pro 2020 or earlier? Did you know you no longer can activate the license, eg. in case you get a new PC or need to reinstall? I was shocked t… --- ## [BugSplat on startup SketchUp after new installation no matter what version 25,26](https://forums.sketchup.com/t/bugsplat-on-startup-sketchup-after-new-installation-no-matter-what-version-25-26/341434)
**Author:** [@blackdaiver](https://forums.sketchup.com/u/blackdaiver)\ **Replies:** 5\ **Last updated:** [November 1, 2025, 6:39am UTC](https://forums.sketchup.com/t/bugsplat-on-startup-sketchup-after-new-installation-no-matter-what-version-25-26/341434 "2025-11-01T06:39:14Z")
Hi to all, i have an issue while i installed SketchUp, i’m trying re-install, delete all folders, but always got an error when i’m trying to run SketchUp or LayOut, here 4 files from generated BugSplat window Here is in… --- ## [Install SketchUp 2015](https://forums.sketchup.com/t/install-sketchup-2015/108914)
**Author:** [@cameron.d.mm](https://forums.sketchup.com/u/cameron.d.mm)\ **Replies:** 4\ **Last updated:** [June 20, 2025, 2:48pm UTC](https://forums.sketchup.com/t/install-sketchup-2015/108914 "2025-06-20T14:48:09Z")
I have a perpetual SketchUp 2015 Pro licence at work, but have been assigned a new computer. Are install files available? No luck at Download All | SketchUp Without a renewed licence I can’t seem to navigate the Suppor… --- ## [I have an old SketchUp Pro 2016 license but no install files](https://forums.sketchup.com/t/i-have-an-old-sketchup-pro-2016-license-but-no-install-files/332006)
**Author:** [@sirtet](https://forums.sketchup.com/u/sirtet)\ **Replies:** 1\ **Last updated:** [June 20, 2025, 12:59pm UTC](https://forums.sketchup.com/t/i-have-an-old-sketchup-pro-2016-license-but-no-install-files/332006 "2025-06-20T12:59:47Z")
I assume some Folks here are keeping an archive. I thought i did, but can’t find it anymore. Could someone help me out via a PM? I know this is pretty old software, but i used it until 2017/18, then stopped. Until no… --- ## [😱 Clicking the SketchUp icon on the installation complete dialog](https://forums.sketchup.com/t/clicking-the-sketchup-icon-on-the-installation-complete-dialog/316208)
**Author:** [@PaulMcAlenan](https://forums.sketchup.com/u/PaulMcAlenan)\ **Replies:** 0\ **Last updated:** [February 25, 2025, 7:32pm UTC](https://forums.sketchup.com/t/clicking-the-sketchup-icon-on-the-installation-complete-dialog/316208 "2025-02-25T19:32:19Z")
Every time I install or repair SketchUp the completion dialog says Launch SketchUp, so I would click the Finish button and be disappointed that SketchUp would not start. This time I decided to hover over the central Ske… --- ## [Two versions of SketchUp installed on the same computer](https://forums.sketchup.com/t/two-versions-of-sketchup-installed-on-the-same-computer/27735)
**Author:** [@jerryw](https://forums.sketchup.com/u/jerryw)\ **Replies:** 6\ **Last updated:** [February 9, 2025, 4:39pm UTC](https://forums.sketchup.com/t/two-versions-of-sketchup-installed-on-the-same-computer/27735 "2025-02-09T16:39:06Z")
This is my first post so excuse my errors. Is it possible to have two versions of sketchup on the same computer? I am using Sketchup 8 pro. I don’t want to loose that one, because I can’t afford to buy a new version,of… --- ## [Не могу установить Sketchip](https://forums.sketchup.com/t/sketchip/258811)
**Author:** [@kimellenna](https://forums.sketchup.com/u/kimellenna)\ **Replies:** 1\ **Last updated:** [February 8, 2024, 11:50am UTC](https://forums.sketchup.com/t/sketchip/258811 "2024-02-08T11:50:17Z")
Привет всем, пожалуйста помогите, не могу устанавить Sketchup, выдает ошибку. В чем проблема? --- ## [Upgrading from Pro 2022 to 2023. Where is VRAY?](https://forums.sketchup.com/t/upgrading-from-pro-2022-to-2023-where-is-vray/232102)
**Author:** [@Snowdogg](https://forums.sketchup.com/u/Snowdogg)\ **Replies:** 18\ **Last updated:** [January 2, 2024, 4:27pm UTC](https://forums.sketchup.com/t/upgrading-from-pro-2022-to-2023-where-is-vray/232102 "2024-01-02T16:27:56Z")
I currently have a 2022 Sketchup Pro version license. I updated to 2023 through a prompt I received when I opened Sketchup. I thought I would get VRAY once I updated to 2023. Are you able to get VRAY from an upgrade or … --- ## [How to install only SketchUp in 2023 installer?](https://forums.sketchup.com/t/how-to-install-only-sketchup-in-2023-installer/242127)
**Author:** [@GregorJan](https://forums.sketchup.com/u/GregorJan)\ **Replies:** 2\ **Last updated:** [September 19, 2023, 2:29pm UTC](https://forums.sketchup.com/t/how-to-install-only-sketchup-in-2023-installer/242127 "2023-09-19T14:29:02Z")
In 2023 installer version these options are inactive, why? I don’t want to install LayOut/Style Builder. --- ## [Transfer/move 2019 Pro to a new computer](https://forums.sketchup.com/t/transfer-move-2019-pro-to-a-new-computer/235230)
**Author:** [@SCI\_SAM](https://forums.sketchup.com/u/SCI_SAM)\ **Replies:** 5\ **Last updated:** [July 11, 2023, 4:31pm UTC](https://forums.sketchup.com/t/transfer-move-2019-pro-to-a-new-computer/235230 "2023-07-11T16:31:25Z")
I received a new computer at work and want to transfer my 2019 Pro from my old computer, not having much luck. I did remove from old computer but cannot seem to find the correct protocol for the new download, any directi… --- ## [Replacing Sketchup Pro Classic by Sketchup Studio](https://forums.sketchup.com/t/replacing-sketchup-pro-classic-by-sketchup-studio/233341)
**Author:** [@vlecht](https://forums.sketchup.com/u/vlecht)\ **Replies:** 8\ **Last updated:** [June 22, 2023, 5:39am UTC](https://forums.sketchup.com/t/replacing-sketchup-pro-classic-by-sketchup-studio/233341 "2023-06-22T05:39:05Z")
I currently have Sketchup Pro Classic on my computer and now want to switch to Sketchup Studio (which includes Sketchup Pro). Do I have to remove Sketchup Pro Classic from my computer before installing Sketchup Studio? O… --- ## [Sketchup 2023.0.419 does not update online](https://forums.sketchup.com/t/sketchup-2023-0-419-does-not-update-online/229731)
**Author:** [@Fredo6](https://forums.sketchup.com/u/Fredo6)\ **Replies:** 0\ **Last updated:** [May 11, 2023, 2:33pm UTC](https://forums.sketchup.com/t/sketchup-2023-0-419-does-not-update-online/229731 "2023-05-11T14:33:51Z")
I am trying to upgrade to from 2023.0.397 to 2023.0.419 using the check for update menu. I have closed all instances of Sketchup, execpt the single one where I call the menu. However, the new version of SU2023, after d… --- ## [Sign in page fails to open](https://forums.sketchup.com/t/sign-in-page-fails-to-open/228114)
**Author:** [@jmillertof](https://forums.sketchup.com/u/jmillertof)\ **Replies:** 2\ **Last updated:** [April 25, 2023, 2:27pm UTC](https://forums.sketchup.com/t/sign-in-page-fails-to-open/228114 "2023-04-25T14:27:46Z")
I had to re install program as sign-in took me to trial version instead of licensed. now when i open it to sign in the sign-up link fails to open. It just shows a error message. already tried different browsers and turni… --- ## [New Computer - SketchUp 2023 won't Install](https://forums.sketchup.com/t/new-computer-sketchup-2023-wont-install/223842)
**Author:** [@ttaylor\_jp](https://forums.sketchup.com/u/ttaylor_jp)\ **Replies:** 11\ **Last updated:** [March 17, 2023, 5:12pm UTC](https://forums.sketchup.com/t/new-computer-sketchup-2023-wont-install/223842 "2023-03-17T17:12:44Z")
Hi All, Work upgraded me to a desktop and I’m working on getting SketchUp installed - Windows 11 and SketchUp 2023 (was on 10 and 2022 before) but I’m running into issues. I’m getting this “MD5 Check Failed” error and … --- ## [I can't install SUp 2019 because of some error with windows installer](https://forums.sketchup.com/t/i-cant-install-sup-2019-because-of-some-error-with-windows-installer/219362)
**Author:** [@beermullet1](https://forums.sketchup.com/u/beermullet1)\ **Replies:** 11\ **Last updated:** [February 13, 2023, 2:25pm UTC](https://forums.sketchup.com/t/i-cant-install-sup-2019-because-of-some-error-with-windows-installer/219362 "2023-02-13T14:25:25Z")
SketchUp 2019 can’t install on Windows 11 cause of some vendor issue like a picture Please i try to solve with CMD or Regeditor or someelse that can solve this issue but nothing work try to update windows and rresteart… --- ## [How to install the TT\_Lib2 library?](https://forums.sketchup.com/t/how-to-install-the-tt-lib2-library/21439)
**Author:** [@danielbdavis](https://forums.sketchup.com/u/danielbdavis)\ **Replies:** 5\ **Last updated:** [February 7, 2023, 1:46pm UTC](https://forums.sketchup.com/t/how-to-install-the-tt-lib2-library/21439 "2023-02-07T13:46:13Z")
After downloading an extension and installing the .rbz file, I was notified by a dialog box that it needed the TT2 library to run. The same dialog permitted me to download the library, which is not an .rbz file. How may … --- ## [How to activate Sketchup Pro after purchase from Trimble?](https://forums.sketchup.com/t/how-to-activate-sketchup-pro-after-purchase-from-trimble/211036)
**Author:** [@subrato.roy.design](https://forums.sketchup.com/u/subrato.roy.design)\ **Replies:** 10\ **Last updated:** [October 18, 2022, 10:20pm UTC](https://forums.sketchup.com/t/how-to-activate-sketchup-pro-after-purchase-from-trimble/211036 "2022-10-18T22:20:08Z")
How to activate Sketchup Pro after purchase from Trimble? --- ## [Sketchup macOS deployment admin rights error](https://forums.sketchup.com/t/sketchup-macos-deployment-admin-rights-error/205911)
**Author:** [@jimbobster](https://forums.sketchup.com/u/jimbobster)\ **Replies:** 1\ **Last updated:** [September 9, 2022, 7:39am UTC](https://forums.sketchup.com/t/sketchup-macos-deployment-admin-rights-error/205911 "2022-09-09T07:39:13Z")
Hi Just preparing a Sketchup Pro 2022 deployment using Munki to some macOS 12.4 Macs. Post installation Im getting the following message. Anyone know how this can be fixed? Cheers --- ## [SketchUp keeps crashing when installing plugins](https://forums.sketchup.com/t/sketchup-keeps-crashing-when-installing-plugins/173983)
**Author:** [@michal.p](https://forums.sketchup.com/u/michal.p)\ **Replies:** 30\ **Last updated:** [May 19, 2022, 5:12pm UTC](https://forums.sketchup.com/t/sketchup-keeps-crashing-when-installing-plugins/173983 "2022-05-19T17:12:16Z")
Hello, I recently reinstalled the newest version of SketchUp and started installing my dozens of plugins from scratch. That’s what I was advised to do. I found time to manually install them one by one instead of just … --- ## [Can't install sketchup make 2017 on my mac (OS 12.1)](https://forums.sketchup.com/t/cant-install-sketchup-make-2017-on-my-mac-os-12-1/193379)
**Author:** [@yante.frijstein](https://forums.sketchup.com/u/yante.frijstein)\ **Replies:** 2\ **Last updated:** [March 20, 2022, 4:58pm UTC](https://forums.sketchup.com/t/cant-install-sketchup-make-2017-on-my-mac-os-12-1/193379 "2022-03-20T16:58:58Z")
Hi, I’m trying desperately to install Sketchup Make 2017 on my mac, so my daughter can participate in lessons. After installing I try to open layout and is says: Sorry, this instance of SketchUp Pro is not licensed. How… --- ## [Sketchup installation access denied language pack](https://forums.sketchup.com/t/sketchup-installation-access-denied-language-pack/192550)
**Author:** [@padaw4n](https://forums.sketchup.com/u/padaw4n)\ **Replies:** 2\ **Last updated:** [March 13, 2022, 3:50pm UTC](https://forums.sketchup.com/t/sketchup-installation-access-denied-language-pack/192550 "2022-03-13T15:50:42Z")
Hi there, My sketchup installation fails. Access denied on the donwload/installation of the Fr language pack. And then, the exe installation file I downloaded becomes “corrupted” and the size on disk seems to be 0 Kby… --- ## [Tried downloading Sketchup 2017 Make and setup window says it failed to register](https://forums.sketchup.com/t/tried-downloading-sketchup-2017-make-and-setup-window-says-it-failed-to-register/190174)
**Author:** [@emilham](https://forums.sketchup.com/u/emilham)\ **Replies:** 5\ **Last updated:** [February 17, 2022, 3:52pm UTC](https://forums.sketchup.com/t/tried-downloading-sketchup-2017-make-and-setup-window-says-it-failed-to-register/190174 "2022-02-17T15:52:50Z")
Trying to download Sketchup 2017 Make. It almost downloads. Takes me to almost the very end and then tell me the ThumbsUp.dll failed to register. I hit retry. Nothing. No matter which browser I use. I do not have t… --- ## [Deploying Activation\_info.txt to devices](https://forums.sketchup.com/t/deploying-activation-info-txt-to-devices/188119)
**Author:** [@Ed\_Pointer](https://forums.sketchup.com/u/Ed_Pointer)\ **Replies:** 0\ **Last updated:** [January 27, 2022, 2:37pm UTC](https://forums.sketchup.com/t/deploying-activation-info-txt-to-devices/188119 "2022-01-27T14:37:19Z")
Hi All, I need to install the latest version of Sketch Up on Mac suites. I’ve installed all the software, this has been deployed via Mosyle. Question is, is there a better way to deploy the text file than what I’ve don… --- ## [SketchUp Make installation issues - licence number required](https://forums.sketchup.com/t/sketchup-make-installation-issues-licence-number-required/183996)
**Author:** [@Cost](https://forums.sketchup.com/u/Cost)\ **Replies:** 6\ **Last updated:** [December 13, 2021, 4:32pm UTC](https://forums.sketchup.com/t/sketchup-make-installation-issues-licence-number-required/183996 "2021-12-13T16:32:09Z")
Hi, I am new to the community and hope to find some help. I use SketchUp Make on my old laptop and am super happy with it. As I have a new laptop now (Windows 10 Pro), I downloaded SketchUp Make 2017 and installed it … --- ## [Need to find installation version of sketchup Pro 2018 to put on my new laptop and use with old license](https://forums.sketchup.com/t/need-to-find-installation-version-of-sketchup-pro-2018-to-put-on-my-new-laptop-and-use-with-old-license/183049)
**Author:** [@tuppenyb](https://forums.sketchup.com/u/tuppenyb)\ **Replies:** 2\ **Last updated:** [December 3, 2021, 2:41am UTC](https://forums.sketchup.com/t/need-to-find-installation-version-of-sketchup-pro-2018-to-put-on-my-new-laptop-and-use-with-old-license/183049 "2021-12-03T02:41:40Z")
I have a working, licensed version of 2018 Pro 64 (18.0.16975) on my old laptop but want to put it on my new machine to use with the existing license - can’t seem to find a reliable download of the software to use and no… --- ## [Utilisation de Sketchup Pro hors ligne](https://forums.sketchup.com/t/utilisation-de-sketchup-pro-hors-ligne/181711)
**Author:** [@brolilu](https://forums.sketchup.com/u/brolilu)\ **Replies:** 17\ **Last updated:** [November 18, 2021, 11:07pm UTC](https://forums.sketchup.com/t/utilisation-de-sketchup-pro-hors-ligne/181711 "2021-11-18T23:07:29Z")
Bonjour, Quelqu’un pourrait m’expliquer comment utiliser Sketchup Pro sans avoir à me connecter à mon comptre Trimble svp? Merci pour votre aide :slight\_smile: --- ## [Load error after installing vray on my Mac](https://forums.sketchup.com/t/load-error-after-installing-vray-on-my-mac/181555)
**Author:** [@noirestaginganddesign](https://forums.sketchup.com/u/noirestaginganddesign)\ **Replies:** 2\ **Last updated:** [November 17, 2021, 12:55pm UTC](https://forums.sketchup.com/t/load-error-after-installing-vray-on-my-mac/181555 "2021-11-17T12:55:41Z")
After installing Vray 5 for sketchup 2021 on my Mac I’m receiving the below error message. I’m not sure why im getting this message as I’m in the admin profile (which is mine) when I installed the Vray. I’ve tired every… [Next page](https://forums.sketchup.com/tag/installation/233.md?match_all_tags=true&page=1&tags%5B%5D=installation)