# \#file **URL:** https://forums.sketchup.com/tag/file/251.md [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) --- ## [ERROR AL ABRIR DOCUMENTO](https://forums.sketchup.com/t/error-al-abrir-documento/333108)
**Author:** [@mcboubet](https://forums.sketchup.com/u/mcboubet)\ **Replies:** 9\ **Last updated:** [September 3, 2026, 1:42pm UTC](https://forums.sketchup.com/t/error-al-abrir-documento/333108 "2026-09-03T13:42:17Z")
Porfavor necesito ayuda, al abrir mi archivo de skp me aparece una ventana que dice error al abrir el documento. Ya intente mandándolo a otra persona, copiando en otra carpeta y abriendo el archivo skb, ninguno me da r… --- ## [FREE eLearning: SketchUp Agile & Performance Modeling](https://forums.sketchup.com/t/free-elearning-sketchup-agile-performance-modeling/349032)
**Author:** [@JackyM](https://forums.sketchup.com/u/JackyM)\ **Replies:** 0\ **Last updated:** [August 12, 2026, 8:45pm UTC](https://forums.sketchup.com/t/free-elearning-sketchup-agile-performance-modeling/349032 "2026-08-12T20:45:10Z")
Hey SketchUp Community! Have you ever been on a tight deadline, only for your SketchUp model to slow to a crawl, lag during navigation, or crash completely right after importing a large component? As your projects grow… --- ## [FREE eLearning: SketchUp Real-Time Collaboration Tools](https://forums.sketchup.com/t/free-elearning-sketchup-real-time-collaboration-tools/348568)
**Author:** [@JackyM](https://forums.sketchup.com/u/JackyM)\ **Replies:** 0\ **Last updated:** [July 23, 2026, 3:39pm UTC](https://forums.sketchup.com/t/free-elearning-sketchup-real-time-collaboration-tools/348568 "2026-07-23T15:39:58Z")
Level up your design workflow—for FREE! Ready to stop the endless back-and-forth email chains and start collaborating with your team in real time? Our brand-new course, SketchUp Real-Time Collaboration Tools, is now live… --- ## [SketchUp 2025 has stopped recovering files, despite Auto-Save settings](https://forums.sketchup.com/t/sketchup-2025-has-stopped-recovering-files-despite-auto-save-settings/340037)
**Author:** [@travis.taylor](https://forums.sketchup.com/u/travis.taylor)\ **Replies:** 5\ **Last updated:** [September 11, 2025, 6:09pm UTC](https://forums.sketchup.com/t/sketchup-2025-has-stopped-recovering-files-despite-auto-save-settings/340037 "2025-09-11T18:09:05Z")
Hi all, I’ve noticed lately that SketchUp will sometimes crash - more frequently in 2025 Pro than previous versions - and has stopped recovering the files. It is somewhat situational, but it’s totally random and seems … --- ## [Sketchup Model won't open - failed to open document](https://forums.sketchup.com/t/sketchup-model-wont-open-failed-to-open-document/206156)
**Author:** [@zyli](https://forums.sketchup.com/u/zyli)\ **Replies:** 3\ **Last updated:** [September 3, 2025, 8:30am UTC](https://forums.sketchup.com/t/sketchup-model-wont-open-failed-to-open-document/206156 "2025-09-03T08:30:59Z")
220624\_Elevation.skp (10.7 MB) Sketchup show “file failed to open document” Could the developers see what is exactly wrong with the model? The same error message happened to hundreds of files on our company server. If … --- ## [Unable to open ANY .skp file directly (only from Sketchup) "Failed to open xxx.skp" Error](https://forums.sketchup.com/t/unable-to-open-any-skp-file-directly-only-from-sketchup-failed-to-open-xxx-skp-error/319157)
**Author:** [@przemekklajmon](https://forums.sketchup.com/u/przemekklajmon)\ **Replies:** 5\ **Last updated:** [March 14, 2025, 10:35pm UTC](https://forums.sketchup.com/t/unable-to-open-any-skp-file-directly-only-from-sketchup-failed-to-open-xxx-skp-error/319157 "2025-03-14T22:35:06Z")
Hi everyone. My first post here. I just upgraded from Sketchup Pro 2024 to 2025 on Win11. When trying to open ANY .skp file I get an error saying “Failed to open XXX.skp” and then a blank Sketchup window appears. I am… --- ## [2024 SketchUp - New File issues](https://forums.sketchup.com/t/2024-sketchup-new-file-issues/293738)
**Author:** [@ChloeW](https://forums.sketchup.com/u/ChloeW)\ **Replies:** 2\ **Last updated:** [October 10, 2024, 3:05pm UTC](https://forums.sketchup.com/t/2024-sketchup-new-file-issues/293738 "2024-10-10T15:05:38Z")
Hi, I updated to 2024 SketchUp a few weeks ago and I’m having real issues when I start a new file. The problem below doesn’t occur with existing documents made in SketchUp 2022. When I open a new file (I’ve tried openi… --- ## [URGENT. This does not appear to be a SketchUp model!](https://forums.sketchup.com/t/urgent-this-does-not-appear-to-be-a-sketchup-model/279820)
**Author:** [@ncsskp](https://forums.sketchup.com/u/ncsskp)\ **Replies:** 17\ **Last updated:** [June 29, 2024, 7:17pm UTC](https://forums.sketchup.com/t/urgent-this-does-not-appear-to-be-a-sketchup-model/279820 "2024-06-29T19:17:13Z")
Hello, I was working yesterday on a file that I saved in a Google Drive desktop folder, I have been working like this for months and everything is fine. Now when I want to open the file it says ¨ This does not appear to … --- ## [Model deleted with forced 2024 sketchup update](https://forums.sketchup.com/t/model-deleted-with-forced-2024-sketchup-update/278641)
**Author:** [@josh13](https://forums.sketchup.com/u/josh13)\ **Replies:** 17\ **Last updated:** [June 25, 2024, 2:55pm UTC](https://forums.sketchup.com/t/model-deleted-with-forced-2024-sketchup-update/278641 "2024-06-25T14:55:28Z")
Hello, I had a model open, it had been saved as I am paranoid and ctrl+s save every 10 minutes or so. When I returned from a 2 day trip sketchup forced me to update to 2024 so I followed the install prompts but now the f… --- ## [Cant open my SketchUp File](https://forums.sketchup.com/t/cant-open-my-sketchup-file/275515)
**Author:** [@veredsimn33](https://forums.sketchup.com/u/veredsimn33)\ **Replies:** 1\ **Last updated:** [May 30, 2024, 11:31am UTC](https://forums.sketchup.com/t/cant-open-my-sketchup-file/275515 "2024-05-30T11:31:38Z")
My laptop got shutdown while working on my SketchUp file , and now i cant open the file i have tryied with 2 files test.skp (13.7 MB) both of them are possible top open please help me --- ## [Icone fichier sketchup blanc](https://forums.sketchup.com/t/icone-fichier-sketchup-blanc/269373)
**Author:** [@alexis67](https://forums.sketchup.com/u/alexis67)\ **Replies:** 0\ **Last updated:** [April 21, 2024, 4:15pm UTC](https://forums.sketchup.com/t/icone-fichier-sketchup-blanc/269373 "2024-04-21T16:15:02Z")
Bonjour, je suis utilisateur professionnel de SketchUp. Depuis que j’ai téléchargé SketchUp 2024, les fichiers SketchUp ont leur icones sont devenu tout blanc et plus avec le logo SketchUp, ci-joint une capture d’écran … --- ## [SU File doubled in size & Required saving in SU 2020](https://forums.sketchup.com/t/su-file-doubled-in-size-required-saving-in-su-2020/268560)
**Author:** [@su\_user\_djo](https://forums.sketchup.com/u/su_user_djo)\ **Replies:** 8\ **Last updated:** [April 16, 2024, 8:53pm UTC](https://forums.sketchup.com/t/su-file-doubled-in-size-required-saving-in-su-2020/268560 "2024-04-16T20:53:29Z")
Hi all, This is my first post here :slightly\_smiling\_face: I had an issue last night where my files size went from about 90MB to now 177MB. This is a large model, and basically the only difference was that I re-create… --- ## [Import ply to SketchUp Pro 2022](https://forums.sketchup.com/t/import-ply-to-sketchup-pro-2022/247239)
**Author:** [@pjiwonlim](https://forums.sketchup.com/u/pjiwonlim)\ **Replies:** 8\ **Last updated:** [November 7, 2023, 2:46am UTC](https://forums.sketchup.com/t/import-ply-to-sketchup-pro-2022/247239 "2023-11-07T02:46:20Z")
Hi All, I’m trying to import a .ply file (scanned model) to SketchUp Pro 2022. I tried using the Trimble Scan Essentials Extension but it says that the point cloud only works for SketchUp Studio. I also tried using the… --- ## [File version](https://forums.sketchup.com/t/file-version/230579)
**Author:** [@youka.i](https://forums.sketchup.com/u/youka.i)\ **Replies:** 3\ **Last updated:** [May 23, 2023, 1:59pm UTC](https://forums.sketchup.com/t/file-version/230579 "2023-05-23T13:59:50Z")
Hi, i’ve made a project and i wanted to upload it to one site, but the problem is that they’re saying: „only sketchup version 13 or less can be uploaded. Please check the file and upload it again.” What does it mean? I… --- ## [Sketchup Pro 2021 has deleted all files from my PC](https://forums.sketchup.com/t/sketchup-pro-2021-has-deleted-all-files-from-my-pc/164453)
**Author:** [@Ogie31](https://forums.sketchup.com/u/Ogie31)\ **Replies:** 33\ **Last updated:** [November 9, 2021, 1:54pm UTC](https://forums.sketchup.com/t/sketchup-pro-2021-has-deleted-all-files-from-my-pc/164453 "2021-11-09T13:54:20Z")
Hello to all. I have a HUGE problem here. I have installed Trimble SketchUP Pro 2021 on my desktop, I did not choose the right path and accidentally clicked on continue with the installation on my desktop. So it has cre… --- ## [Lost project,sketchup free](https://forums.sketchup.com/t/lost-project-sketchup-free/166229)
**Author:** [@blobbyperson](https://forums.sketchup.com/u/blobbyperson)\ **Replies:** 5\ **Last updated:** [June 27, 2021, 2:00am UTC](https://forums.sketchup.com/t/lost-project-sketchup-free/166229 "2021-06-27T02:00:05Z")
I am using SketchUp free and was working on a project for a few hours, and when i went to save it it crashed, i can no longer find the project, can anyone help me? --- ## [Big problem](https://forums.sketchup.com/t/big-problem/152487)
**Author:** [@Aortiz](https://forums.sketchup.com/u/Aortiz)\ **Replies:** 25\ **Last updated:** [May 13, 2021, 12:43pm UTC](https://forums.sketchup.com/t/big-problem/152487 "2021-05-13T12:43:28Z")
Hi All, I am new to the latest version of SketchUp. Last time I had it was the 2017. The big problem that I have is that while installing the new version, all sort of folders got into my desktop. For me the easiest thi… --- ## [Errore reading layout file](https://forums.sketchup.com/t/errore-reading-layout-file/162055)
**Author:** [@iliawe](https://forums.sketchup.com/u/iliawe)\ **Replies:** 0\ **Last updated:** [April 26, 2021, 8:12am UTC](https://forums.sketchup.com/t/errore-reading-layout-file/162055 "2021-04-26T08:12:45Z")
Dear community a help needed, i have worked for the past 2 weeks on my proj in SU layout , and today when i tried to open it there was that msg “Errore reading layout file” , then i tried to open the backup file as well… --- ## [How to repair layout file? Crashes everytime, help please](https://forums.sketchup.com/t/how-to-repair-layout-file-crashes-everytime-help-please/135707)
**Author:** [@taraskinash](https://forums.sketchup.com/u/taraskinash)\ **Replies:** 2\ **Last updated:** [September 8, 2020, 8:12pm UTC](https://forums.sketchup.com/t/how-to-repair-layout-file-crashes-everytime-help-please/135707 "2020-09-08T20:12:41Z")
Hi everyone. I could use a hand. I have a layout file that doesn’t open as of today. I get a bugsplat every time I try to open it. Other layout files open so it is the file itself. How do I repair it so I can open i… --- ## [Unexpected file format in 2 files](https://forums.sketchup.com/t/unexpected-file-format-in-2-files/131476)
**Author:** [@alfrederzen](https://forums.sketchup.com/u/alfrederzen)\ **Replies:** 6\ **Last updated:** [July 21, 2020, 3:05am UTC](https://forums.sketchup.com/t/unexpected-file-format-in-2-files/131476 "2020-07-21T03:05:10Z")
i have tried to open in skp viewer and changing file name and format, but i cannot fix this file, or open it. can someone try to do something with it? if i could somehow have only a part of it would be of such a great he… --- ## [Smaller SKP files](https://forums.sketchup.com/t/smaller-skp-files/127804)
**Author:** [@michal.p](https://forums.sketchup.com/u/michal.p)\ **Replies:** 0\ **Last updated:** [June 6, 2020, 7:41am UTC](https://forums.sketchup.com/t/smaller-skp-files/127804 "2020-06-06T07:41:48Z")
Hi! Originally posted in this thread (but the main topic is different): I think that SketchUp Team could find a way to render SKP files smaller. If you compare any mesh, textured or not, saved in SKP, to the same mesh… --- ## [Icon file path for Command](https://forums.sketchup.com/t/icon-file-path-for-command/125984)
**Author:** [@tjdrgas](https://forums.sketchup.com/u/tjdrgas)\ **Replies:** 8\ **Last updated:** [May 22, 2020, 12:17am UTC](https://forums.sketchup.com/t/icon-file-path-for-command/125984 "2020-05-22T00:17:31Z")
Fallowning example from Chris Fullmer Extended Views I added .png files to command for toolbar icons… cmd1.small\_icon = "./images/iso\_small.png" and it works… but I don’t really know why but being curious I checke… --- ## [Convert SketchUp 2017 file to 2016](https://forums.sketchup.com/t/convert-sketchup-2017-file-to-2016/108554)
**Author:** [@joseorellano844](https://forums.sketchup.com/u/joseorellano844)\ **Replies:** 5\ **Last updated:** [November 11, 2019, 7:26am UTC](https://forums.sketchup.com/t/convert-sketchup-2017-file-to-2016/108554 "2019-11-11T07:26:36Z")
Hello people. How are you? I was wondering if anyone could send me the 2016 version of this model. Thanks casa reutter.skp (2.0 MB) --- ## [File recovery, sort of](https://forums.sketchup.com/t/file-recovery-sort-of/107302)
**Author:** [@marcmoran](https://forums.sketchup.com/u/marcmoran)\ **Replies:** 2\ **Last updated:** [October 24, 2019, 8:09pm UTC](https://forums.sketchup.com/t/file-recovery-sort-of/107302 "2019-10-24T20:09:48Z")
Any chance there is a way to get a 2019 file to open in 2016? The system says to purchase 2019. I started the trial in 2019 because my 2016 was locking up my computer and I thought I was going to have to just bite the … --- ## [Can I open a 2019 drawing in an older version of SketchUp?](https://forums.sketchup.com/t/can-i-open-a-2019-drawing-in-an-older-version-of-sketchup/107290)
**Author:** [@ang](https://forums.sketchup.com/u/ang)\ **Replies:** 6\ **Last updated:** [October 24, 2019, 4:39pm UTC](https://forums.sketchup.com/t/can-i-open-a-2019-drawing-in-an-older-version-of-sketchup/107290 "2019-10-24T16:39:06Z")
Can I open a 2019 drawing in an older version of sketch up? --- ## [Trying to open a SketchUp 2017 file with SketchUp 8 - get file version error](https://forums.sketchup.com/t/trying-to-open-a-sketchup-2017-file-with-sketchup-8-get-file-version-error/103291)
**Author:** [@danmcclellan](https://forums.sketchup.com/u/danmcclellan)\ **Replies:** 5\ **Last updated:** [September 14, 2019, 3:40pm UTC](https://forums.sketchup.com/t/trying-to-open-a-sketchup-2017-file-with-sketchup-8-get-file-version-error/103291 "2019-09-14T15:40:47Z")
Trying to open a sketchup file with sketchup 8 get error saying file I am try to open is version 17.2.2555 and tells me to update? --- ## [Opening additional files in LayOut 2019](https://forums.sketchup.com/t/opening-additional-files-in-layout-2019/93677)
**Author:** [@Lindsey](https://forums.sketchup.com/u/Lindsey)\ **Replies:** 1\ **Last updated:** [April 19, 2019, 7:44pm UTC](https://forums.sketchup.com/t/opening-additional-files-in-layout-2019/93677 "2019-04-19T19:44:23Z")
Re: LO 2019 MR1 File Opening Problem Hi LayOut Team, I normally open my LO files by double clicking a desired file in File Explorer (Win10). No problem opening first file this way. When I desire to open a second file… --- ## [Layout backup file name - can it be changed](https://forums.sketchup.com/t/layout-backup-file-name-can-it-be-changed/86691)
**Author:** [@samyell](https://forums.sketchup.com/u/samyell)\ **Replies:** 3\ **Last updated:** [February 11, 2019, 3:18pm UTC](https://forums.sketchup.com/t/layout-backup-file-name-can-it-be-changed/86691 "2019-02-11T15:18:12Z")
HI, I’ve been wondering this for years - is it possible to change the name of the backup file name. Whenever I save a LO file, a backup is created with is great, but I want to know if rather than being called Backup o… --- ## [Please help, can't find my saved files](https://forums.sketchup.com/t/please-help-cant-find-my-saved-files/66375)
**Author:** [@deniera](https://forums.sketchup.com/u/deniera)\ **Replies:** 13\ **Last updated:** [April 13, 2018, 7:22pm UTC](https://forums.sketchup.com/t/please-help-cant-find-my-saved-files/66375 "2018-04-13T19:22:02Z")
Hi there, sorry for getting right to it, but I’m super frustrated right now. I’ve discovered SketchUp just recently and used the browser app until today. I downloaded Pro this morning and I’ve downloaded one of my most … --- ## [How do I upload an SKP file to this forum](https://forums.sketchup.com/t/how-do-i-upload-an-skp-file-to-this-forum/16338)
**Author:** [@Geo](https://forums.sketchup.com/u/Geo)\ **Replies:** 1\ **Last updated:** [October 15, 2015, 5:53pm UTC](https://forums.sketchup.com/t/how-do-i-upload-an-skp-file-to-this-forum/16338 "2015-10-15T17:53:28Z")
Continuing the discussion from Shell Design. Need help in making this in software: Yes, in the forum Reply dialog the Upload button to share files with the forum is the 7th from the left. Notice the tool tip when you… [Next page](https://forums.sketchup.com/tag/file/251.md?match_all_tags=true&page=1&tags%5B%5D=file)