# \#error

**URL:** https://forums.sketchup.com/tag/error/97.md

[Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md)

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## [3D Warehouse: “You can’t download this file due to an upload error” (owner) + no access to Support cases](https://forums.sketchup.com/t/3d-warehouse-you-can-t-download-this-file-due-to-an-upload-error-owner-no-access-to-support-cases/349751)

<div class="topic-metadata">

**Author:** [@Bep](https://forums.sketchup.com/u/Bep)\
**Replies:** 0\
**Last updated:** [September 6, 2026, 5:46pm UTC](https://forums.sketchup.com/t/3d-warehouse-you-can-t-download-this-file-due-to-an-upload-error-owner-no-access-to-support-cases/349751 "2026-09-06T17:46:45Z")

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Hello everyone, I am the owner of multiple (private) models on 3D Warehouse. For some of these models, the Download button is greyed out, and I get the message: “You can’t download this file due to an upload error.” T…

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## [Sketchup 2025 failed to open](https://forums.sketchup.com/t/sketchup-2025-failed-to-open/348427)

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**Author:** [@falaheln](https://forums.sketchup.com/u/falaheln)\
**Replies:** 1\
**Last updated:** [July 18, 2026, 1:51pm UTC](https://forums.sketchup.com/t/sketchup-2025-failed-to-open/348427 "2026-07-18T13:51:53Z")

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@colin can you please help check and fix my sketchup file, it says “failed to open file” i’ve tried recover the .skb changes its name to .skp, but still failed to open. when i checked the autosave file inside appdata, i …

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## [Plugin not responding; LoadError 127](https://forums.sketchup.com/t/plugin-not-responding-loaderror-127/347248)

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**Author:** [@Jan\_PAK](https://forums.sketchup.com/u/Jan_PAK)\
**Replies:** 8\
**Last updated:** [June 1, 2026, 5:07pm UTC](https://forums.sketchup.com/t/plugin-not-responding-loaderror-127/347248 "2026-06-01T17:07:43Z")

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Hi everyone, I’m having an issue with a SketchUp plugin from Treble. The plugin does not respond in any way after clicking it’s icon on toolbar, and the Ruby Console shows “Error 127” when I try to load or use it. Below…

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## [3D Warehouse "An error occurred while submitting report."](https://forums.sketchup.com/t/3d-warehouse-an-error-occurred-while-submitting-report/346388)

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**Author:** [@Trans-Galactic\_Express](https://forums.sketchup.com/u/Trans-Galactic_Express)\
**Replies:** 3\
**Last updated:** [April 27, 2026, 9:49pm UTC](https://forums.sketchup.com/t/3d-warehouse-an-error-occurred-while-submitting-report/346388 "2026-04-27T21:49:41Z")

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I noticed this for a while now, but it doesn’t seem to have gotten fixed. The “Report Abuse” form no longer works in the web browser. I’ve tried on multiple computers on multiple browsers, and the same error message in …

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## [Layout error 112](https://forums.sketchup.com/t/layout-error-112/345792)

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**Author:** [@projetos-ipe-amarelo](https://forums.sketchup.com/u/projetos-ipe-amarelo)\
**Replies:** 5\
**Last updated:** [March 31, 2026, 2:36pm UTC](https://forums.sketchup.com/t/layout-error-112/345792 "2026-03-31T14:36:17Z")

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i was working on this file yesterday, saved it normally and by the morning when i opened it my layout is empty, but the miniature on windows displays the viewports i was working on.. i am using layout pro 2025, saved…

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## [Cannot edit typo in model descriptions](https://forums.sketchup.com/t/cannot-edit-typo-in-model-descriptions/345589)

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**Author:** [@mhkt9930](https://forums.sketchup.com/u/mhkt9930)\
**Replies:** 11\
**Last updated:** [March 24, 2026, 11:43pm UTC](https://forums.sketchup.com/t/cannot-edit-typo-in-model-descriptions/345589 "2026-03-24T23:43:25Z")

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I made a typo in my new models and now I’m trying to edit descriptions for my models. But it keeps saying “Unable to save changes”. I would be obliged if anyone can help me with this, please.

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## [Unexpected file format - sketchup 2026 pro](https://forums.sketchup.com/t/unexpected-file-format-sketchup-2026-pro/345468)

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**Author:** [@lfonseca](https://forums.sketchup.com/u/lfonseca)\
**Replies:** 1\
**Last updated:** [March 17, 2026, 10:54am UTC](https://forums.sketchup.com/t/unexpected-file-format-sketchup-2026-pro/345468 "2026-03-17T10:54:25Z")

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Hello, so i’m having the “unexpected file format in sketchup 2026 pro. I’m a bit worried i’m not able to retrive the file and its a very important i do. anyone can help? i’ve reinstalled sketchuo 2026 from the official…

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## [Error 1327 while Uninstalling Sketchup](https://forums.sketchup.com/t/error-1327-while-uninstalling-sketchup/271891)

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**Author:** [@ReDevil](https://forums.sketchup.com/u/ReDevil)\
**Replies:** 2\
**Last updated:** [March 13, 2026, 3:58pm UTC](https://forums.sketchup.com/t/error-1327-while-uninstalling-sketchup/271891 "2026-03-13T15:58:56Z")

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Hello all! I’m facing a big problem while trying to uninstall my SketchUp. Recently I lost the driver where SketchUp was installed, and to keep using my SketchUp I had to uninstall it and reinstall it in another working…

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## [Layout Exporting PDF Error](https://forums.sketchup.com/t/layout-exporting-pdf-error/343073)

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**Author:** [@jessal](https://forums.sketchup.com/u/jessal)\
**Replies:** 5\
**Last updated:** [March 9, 2026, 8:55am UTC](https://forums.sketchup.com/t/layout-exporting-pdf-error/343073 "2026-03-09T08:55:35Z")

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I’m working on the Layout 2026 (latest update from Trimble), and since the previous update of the 2026 version I couldn’t export in PDF properly. The viewports got all messed up and distorted. At first I thought it was …

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## [ERROR: This does not appear to be a SketchUp model. helpppp](https://forums.sketchup.com/t/error-this-does-not-appear-to-be-a-sketchup-model-helpppp/344614)

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**Author:** [@lessarias](https://forums.sketchup.com/u/lessarias)\
**Replies:** 3\
**Last updated:** [February 11, 2026, 8:56pm UTC](https://forums.sketchup.com/t/error-this-does-not-appear-to-be-a-sketchup-model-helpppp/344614 "2026-02-11T20:56:03Z")

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Hello, I need help to open my file on sketchup 2025. I was just working on it, and now I’m trying to open the file again and the message: This does not appear to be a SketchUp model. keeps showing up and it doesn’t open…

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## [Cannot continue because mfc140u.dll was not found](https://forums.sketchup.com/t/cannot-continue-because-mfc140u-dll-was-not-found/344389)

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**Author:** [@sveinasak](https://forums.sketchup.com/u/sveinasak)\
**Replies:** 5\
**Last updated:** [February 4, 2026, 10:18am UTC](https://forums.sketchup.com/t/cannot-continue-because-mfc140u-dll-was-not-found/344389 "2026-02-04T10:18:43Z")

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I see that the problem I have is mentioned here before but I can’t find any solution. Now I get the following error message when I start sketchup pro 2026: Code execution cannot continue because mfc140u.dll was not foun…

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## [Installation Error (EVERY TIME!)](https://forums.sketchup.com/t/installation-error-every-time/342276)

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**Author:** [@jernest](https://forums.sketchup.com/u/jernest)\
**Replies:** 7\
**Last updated:** [November 20, 2025, 7:22pm UTC](https://forums.sketchup.com/t/installation-error-every-time/342276 "2025-11-20T19:22:12Z")

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Hello there! I am having the most difficult time getting Sketchup 2026 Pro to install on my Windows laptop. I’d like to think that I know my way around the windows platform and can handle a small install problem, but th…

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## [We are unable to retrieve your data?](https://forums.sketchup.com/t/we-are-unable-to-retrieve-your-data/341207)

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**Author:** [@guspowell](https://forums.sketchup.com/u/guspowell)\
**Replies:** 2\
**Last updated:** [October 20, 2025, 9:49am UTC](https://forums.sketchup.com/t/we-are-unable-to-retrieve-your-data/341207 "2025-10-20T09:49:20Z")

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I’m trying to use SketchUp Web and I can’t access any of my files. I’m getting an error message- “We are unable to retrieve your data, please select “Retry” below to try again”. I was using it fine last night. I’ve tri…

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## [Error reading file](https://forums.sketchup.com/t/error-reading-file/339813)

<div class="topic-metadata">

**Author:** [@tatiana1](https://forums.sketchup.com/u/tatiana1)\
**Replies:** 1\
**Last updated:** [September 10, 2025, 5:18pm UTC](https://forums.sketchup.com/t/error-reading-file/339813 "2025-09-10T17:18:07Z")

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can someone please help me? I get the message “error reading LayOut file” image of error pop-up

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## [ERROR: callback function error Dynamic Components](https://forums.sketchup.com/t/error-callback-function-error-dynamic-components/23193)

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**Author:** [@carlobiancon](https://forums.sketchup.com/u/carlobiancon)\
**Replies:** 28\
**Last updated:** [August 6, 2025, 9:10pm UTC](https://forums.sketchup.com/t/error-callback-function-error-dynamic-components/23193 "2025-08-06T21:10:34Z")

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Hi When I use Dynamic Componens (created by Sketchup or by me), clicking on “Component options” or “Attribute component” I can’t work because an error appears: Nessun dato di entità restituito (translation: No given da…

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## [\[SOLUTION\] Extension Manager won't show / open - multi screen](https://forums.sketchup.com/t/solution-extension-manager-wont-show-open-multi-screen/337380)

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**Author:** [@see0gan](https://forums.sketchup.com/u/see0gan)\
**Replies:** 0\
**Last updated:** [August 6, 2025, 4:36am UTC](https://forums.sketchup.com/t/solution-extension-manager-wont-show-open-multi-screen/337380 "2025-08-06T04:36:40Z")

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\[SOLUTION\] Extension Manager won’t show / open - multi screen If you are using multi screen / monitor Please try resetting your main display by Right-Click \> Display Settings \> Multiple Displays \> Make this my main di…

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## [PLEASE HELP! My skp file got corrupted i guess. whn i am opening it it shows "This does not appear to be a SketchUp model!"](https://forums.sketchup.com/t/please-help-my-skp-file-got-corrupted-i-guess-whn-i-am-opening-it-it-shows-this-does-not-appear-to-be-a-sketchup-model/334880)

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**Author:** [@tikenvisual](https://forums.sketchup.com/u/tikenvisual)\
**Replies:** 12\
**Last updated:** [July 17, 2025, 8:03am UTC](https://forums.sketchup.com/t/please-help-my-skp-file-got-corrupted-i-guess-whn-i-am-opening-it-it-shows-this-does-not-appear-to-be-a-sketchup-model/334880 "2025-07-17T08:03:26Z")

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BEDROOMS 03\_ SHIG.zip (295.8 KB)

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## [This does not appear to be a sketchup file](https://forums.sketchup.com/t/this-does-not-appear-to-be-a-sketchup-file/333219)

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**Author:** [@harishjangidx](https://forums.sketchup.com/u/harishjangidx)\
**Replies:** 10\
**Last updated:** [July 2, 2025, 12:59pm UTC](https://forums.sketchup.com/t/this-does-not-appear-to-be-a-sketchup-file/333219 "2025-07-02T12:59:29Z")

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here help out guyshttps://we.tl/t-2SXp5FOf0g

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## [Cannot open both SKB and SKP](https://forums.sketchup.com/t/cannot-open-both-skb-and-skp/295429)

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**Author:** [@sameedhassan8](https://forums.sketchup.com/u/sameedhassan8)\
**Replies:** 8\
**Last updated:** [June 22, 2025, 9:35pm UTC](https://forums.sketchup.com/t/cannot-open-both-skb-and-skp/295429 "2025-06-22T21:35:25Z")

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Hi. I saved my file that I was working on last night and properly saved it. Today when I turned my PC ON, the file says it doesnt seem to be a sketchup model… I converted my skb also but that doesnt work as well. Kindly …

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## [File not opening "File not found or invalid"](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978)

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**Author:** [@hamzaali2068](https://forums.sketchup.com/u/hamzaali2068)\
**Replies:** 37\
**Last updated:** [March 27, 2025, 12:22am UTC](https://forums.sketchup.com/t/file-not-opening-file-not-found-or-invalid/257978 "2025-03-27T00:22:11Z")

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I was working on this file till yesterday but now for a sudden the file is not opening. It says the file not found or invalid. Please do something as i have the only file? I won’t see a solution in all the other topics.…

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## [V-Ray CUDA Error 700 in SketchUp – Possible Cause and Request for Help](https://forums.sketchup.com/t/v-ray-cuda-error-700-in-sketchup-possible-cause-and-request-for-help/328714)

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**Author:** [@ydemir717](https://forums.sketchup.com/u/ydemir717)\
**Replies:** 1\
**Last updated:** [May 24, 2025, 6:04pm UTC](https://forums.sketchup.com/t/v-ray-cuda-error-700-in-sketchup-possible-cause-and-request-for-help/328714 "2025-05-24T18:04:09Z")

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Hello, I’m experiencing a recurring issue while rendering with V-Ray in SketchUp. Occasionally, I receive the following error: Error \[V-Ray\] C:\\GitLab\\builds\\V8fLbpDx\\0\\aec\\appsdk-builder\\cgrepo\\vraysdk\\s(1943) : CUDA …

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## [Animation vray rendering](https://forums.sketchup.com/t/animation-vray-rendering/320372)

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**Author:** [@saralaloshi19](https://forums.sketchup.com/u/saralaloshi19)\
**Replies:** 2\
**Last updated:** [March 23, 2025, 6:43pm UTC](https://forums.sketchup.com/t/animation-vray-rendering/320372 "2025-03-23T18:43:04Z")

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I don’t know exactly what the problem is, but when I try to render an animation, it doesn’t start. I am attaching a photo to show it. I did a simple image render and it works without any problem. What should i do?

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## [Unable to open ANY .skp file directly (only from Sketchup) "Failed to open xxx.skp" Error](https://forums.sketchup.com/t/unable-to-open-any-skp-file-directly-only-from-sketchup-failed-to-open-xxx-skp-error/319157)

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**Author:** [@przemekklajmon](https://forums.sketchup.com/u/przemekklajmon)\
**Replies:** 5\
**Last updated:** [March 14, 2025, 10:35pm UTC](https://forums.sketchup.com/t/unable-to-open-any-skp-file-directly-only-from-sketchup-failed-to-open-xxx-skp-error/319157 "2025-03-14T22:35:06Z")

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Hi everyone. My first post here. I just upgraded from Sketchup Pro 2024 to 2025 on Win11. When trying to open ANY .skp file I get an error saying “Failed to open XXX.skp” and then a blank Sketchup window appears. I am…

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## [Please Help- Bug Splat error when opening any file](https://forums.sketchup.com/t/please-help-bug-splat-error-when-opening-any-file/318396)

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**Author:** [@jajholliday](https://forums.sketchup.com/u/jajholliday)\
**Replies:** 11\
**Last updated:** [March 10, 2025, 4:47pm UTC](https://forums.sketchup.com/t/please-help-bug-splat-error-when-opening-any-file/318396 "2025-03-10T16:47:21Z")

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Hi all, I’m continually getting an error message that I can’t get around and need help, sketchup 2023/2024 has worked fine on my computer for nearly 2 years up until last night. Now I get a continual BUG SPLAT error …

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## [Sketchup is not Opening](https://forums.sketchup.com/t/sketchup-is-not-opening/314632)

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**Author:** [@cpinto.edu](https://forums.sketchup.com/u/cpinto.edu)\
**Replies:** 6\
**Last updated:** [February 18, 2025, 5:07pm UTC](https://forums.sketchup.com/t/sketchup-is-not-opening/314632 "2025-02-18T17:07:29Z")

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Hello ! My sketchup won’t open anymore. I receive an error message with a crash number: Crash #761885. No home page opens, I just receive the error report. Can you help me? Thank you very much.

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## [Can't load files from Trimble Connect](https://forums.sketchup.com/t/cant-load-files-from-trimble-connect/309989)

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**Author:** [@AndrewNVKB](https://forums.sketchup.com/u/AndrewNVKB)\
**Replies:** 23\
**Last updated:** [January 23, 2025, 4:19pm UTC](https://forums.sketchup.com/t/cant-load-files-from-trimble-connect/309989 "2025-01-23T16:19:45Z")

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I was trying to open a design file for a remodeling project that my company is currently working on from Trimble Connect, and it wouldn’t open. I was greeted with this error: I was puzzled by this as I had looked at …

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## [I can't open my skp file Please Help](https://forums.sketchup.com/t/i-cant-open-my-skp-file-please-help/196413)

<div class="topic-metadata">

**Author:** [@mayssao](https://forums.sketchup.com/u/mayssao)\
**Replies:** 124\
**Last updated:** [November 27, 2024, 6:59pm UTC](https://forums.sketchup.com/t/i-cant-open-my-skp-file-please-help/196413 "2024-11-27T18:59:35Z")

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Hi! When I try to open my skp file it won’t and I get this message “this model failed file integrity checks and cannot be opened” . what should I do please tell me there is a way to fix it’s my finals project .

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## [Suddenly unexpected file format error](https://forums.sketchup.com/t/suddenly-unexpected-file-format-error/297714)

<div class="topic-metadata">

**Author:** [@aykutkoca1905ak](https://forums.sketchup.com/u/aykutkoca1905ak)\
**Replies:** 6\
**Last updated:** [November 5, 2024, 8:35pm UTC](https://forums.sketchup.com/t/suddenly-unexpected-file-format-error/297714 "2024-11-05T20:35:30Z")

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I have this school project that I’m working on. I worked yesterday and as always I was going to save the file but sketchup gave an error that says something about that I can’t save this file in the 2023 version and I hav…

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## [Error when accessing 3D object pages!](https://forums.sketchup.com/t/error-when-accessing-3d-object-pages/289537)

<div class="topic-metadata">

**Author:** [@Ueslen](https://forums.sketchup.com/u/Ueslen)\
**Replies:** 1\
**Last updated:** [September 12, 2024, 7:00am UTC](https://forums.sketchup.com/t/error-when-accessing-3d-object-pages/289537 "2024-09-12T07:00:49Z")

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I was able to create and upload normally. But when I open it to view it gives an error. The page does not load. I’ve already tested it on other computers and other browsers and I still have the problem. Lately I hav…

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## [Error using "Upload New File" in 3D Warehouse](https://forums.sketchup.com/t/error-using-upload-new-file-in-3d-warehouse/254067)

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**Author:** [@alissa.thorne](https://forums.sketchup.com/u/alissa.thorne)\
**Replies:** 4\
**Last updated:** [September 11, 2024, 1:26pm UTC](https://forums.sketchup.com/t/error-using-upload-new-file-in-3d-warehouse/254067 "2024-09-11T13:26:57Z")

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I’m getting the an error when trying to upload a new file using the web-based User Content Manager on the edit model page. I originally uploaded the sketch by clicking Components \> 3D Warehouse \> Share Component from th…

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