# \#checkup

**URL:** https://forums.sketchup.com/tag/checkup/774.md

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## [Sketchup error showing regarding graphic card memory loss](https://forums.sketchup.com/t/sketchup-error-showing-regarding-graphic-card-memory-loss/104941)

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**Author:** [@siddharthsonnapuwar](https://forums.sketchup.com/u/siddharthsonnapuwar)\
**Replies:** 2\
**Last updated:** [October 2, 2019, 2:11pm UTC](https://forums.sketchup.com/t/sketchup-error-showing-regarding-graphic-card-memory-loss/104941 "2019-10-02T14:11:02Z")

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Hi My HP Z440 system has a Quadro P1000 graphic card. Recently it slowed down and is hanging too often. the errors it is showing are: “Your Quadro P1000/PCIe/SSe2 graphics card has 1MB of graphics card memory. SketchUp…

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## [\[SOLVED\] NOT A PROBLEM - Sketchup Checkup SW thinks my 5GB of graphics is 1MB?](https://forums.sketchup.com/t/solved-not-a-problem-sketchup-checkup-sw-thinks-my-5gb-of-graphics-is-1mb/93346)

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**Author:** [@bikerchris](https://forums.sketchup.com/u/bikerchris)\
**Replies:** 2\
**Last updated:** [April 15, 2019, 9:18pm UTC](https://forums.sketchup.com/t/solved-not-a-problem-sketchup-checkup-sw-thinks-my-5gb-of-graphics-is-1mb/93346 "2019-04-15T21:18:36Z")

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Hi all, I’m not bothered by this, but noted that on a fully working system (Regular Sketchup use with no problems), the checkup diagnosis tool seems to think my GPU has 1MB. On-CPU GPU has been disabled. GPU set to both…

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## [Install Checkup on flash drive?](https://forums.sketchup.com/t/install-checkup-on-flash-drive/55682)

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**Author:** [@LADave](https://forums.sketchup.com/u/LADave)\
**Replies:** 1\
**Last updated:** [November 19, 2017, 9:22pm UTC](https://forums.sketchup.com/t/install-checkup-on-flash-drive/55682 "2017-11-19T21:22:30Z")

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I want to install the Checkup program on a flash drive, to simplify evaluating different computers. Is this possible?

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## [Crashes and Checkup not passing](https://forums.sketchup.com/t/crashes-and-checkup-not-passing/50168)

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**Author:** [@maciej](https://forums.sketchup.com/u/maciej)\
**Replies:** 2\
**Last updated:** [August 17, 2017, 5:07pm UTC](https://forums.sketchup.com/t/crashes-and-checkup-not-passing/50168 "2017-08-17T17:07:32Z")

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Hi, I have a new machine and I’m evaluation SU 2017 in order to migrate from 2016. It’s a fairly powerful box, Xeon E5 2650 vs, 24 GB RAM, GTX 760 4 GB (supports OpenGL 4.3), no integrated graphics, a fresh Windows 10 A…

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## [Could anyone give me a link to downoad SketchUp\_2017\_checkup, please](https://forums.sketchup.com/t/could-anyone-give-me-a-link-to-downoad-sketchup-2017-checkup-please/36328)

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**Author:** [@peter3601](https://forums.sketchup.com/u/peter3601)\
**Replies:** 6\
**Last updated:** [August 10, 2017, 3:24pm UTC](https://forums.sketchup.com/t/could-anyone-give-me-a-link-to-downoad-sketchup-2017-checkup-please/36328 "2017-08-10T15:24:38Z")

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hello,everyone: Does anyone have a link to download SketchUp\_2017\_checkup? I follow the tips of this page ( http://help.sketchup.com/en/sucheck ), try to download Checkup with the link:dl.trimble.com/sketchup/install-c…

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## [Graphics Card Issues - Pause or delay every 5 minutes](https://forums.sketchup.com/t/graphics-card-issues-pause-or-delay-every-5-minutes/47209)

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**Author:** [@scottagan01](https://forums.sketchup.com/u/scottagan01)\
**Replies:** 7\
**Last updated:** [June 26, 2017, 6:55pm UTC](https://forums.sketchup.com/t/graphics-card-issues-pause-or-delay-every-5-minutes/47209 "2017-06-26T18:55:10Z")

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Good Morning, My name is Scott and I am an owner of a small Architecture firm in Tempe, Arizona. I have a Dell Precision T7400, Dual 2.66 GHz processors, 64 GB ram, Windows 10, and a GeForce GTX 1050 Ti/PCIe/SSE2" grap…

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## [SketchUp Checkup will not run](https://forums.sketchup.com/t/sketchup-checkup-will-not-run/43217)

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**Author:** [@chrispooley11](https://forums.sketchup.com/u/chrispooley11)\
**Replies:** 4\
**Last updated:** [April 20, 2017, 8:53am UTC](https://forums.sketchup.com/t/sketchup-checkup-will-not-run/43217 "2017-04-20T08:53:13Z")

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i am having issues running SketchUp 2017 - it installs fine but “splats”. I think it might be my graphics card as I tried to run the patch/s for the Intel(R) Graphics Card, but they kept reporting that the patch was not…

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## [Startup Problem with SketchUp Pro](https://forums.sketchup.com/t/startup-problem-with-sketchup-pro/42498)

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**Author:** [@JOUBERT](https://forums.sketchup.com/u/JOUBERT)\
**Replies:** 4\
**Last updated:** [April 10, 2017, 10:18pm UTC](https://forums.sketchup.com/t/startup-problem-with-sketchup-pro/42498 "2017-04-10T22:18:57Z")

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Hi, bonjonr, This is my problem Error: Something went wrong while retrieving the system information from your computer. This may cause tests regarding System RAM, Windows version and/or graphics card memory to fail. E…

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## [SketchUp 2017 Checkup misreading values in XML file](https://forums.sketchup.com/t/sketchup-2017-checkup-misreading-values-in-xml-file/42541)

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**Author:** [@Blue](https://forums.sketchup.com/u/Blue)\
**Replies:** 1\
**Last updated:** [April 7, 2017, 5:13am UTC](https://forums.sketchup.com/t/sketchup-2017-checkup-misreading-values-in-xml-file/42541 "2017-04-07T05:13:57Z")

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Surprise ! SketchUp 2017 Checkup informs me that I have no RAM at all in my system. That would indeed be a problem, were it true. But fortunately there are 16 GB of memory on board this machine, and Sketchup, indeed, r…

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## [GPU on new Graphics card not recognised](https://forums.sketchup.com/t/gpu-on-new-graphics-card-not-recognised/42267)

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**Author:** [@melodymachelen](https://forums.sketchup.com/u/melodymachelen)\
**Replies:** 2\
**Last updated:** [April 3, 2017, 3:52pm UTC](https://forums.sketchup.com/t/gpu-on-new-graphics-card-not-recognised/42267 "2017-04-03T15:52:35Z")

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I have just upgraded my Graphic card to a GeForce GTX 1060 6GB Sketchup 2017 is running next to useless, so much so that Formit is now starting to look good (and that really does drive me crazy lol) I then downloaded t…

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## [Checkup Saying 1MB Memory when I have 8GB](https://forums.sketchup.com/t/checkup-saying-1mb-memory-when-i-have-8gb/41286)

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**Author:** [@anthonypearson](https://forums.sketchup.com/u/anthonypearson)\
**Replies:** 3\
**Last updated:** [March 19, 2017, 4:33am UTC](https://forums.sketchup.com/t/checkup-saying-1mb-memory-when-i-have-8gb/41286 "2017-03-19T04:33:16Z")

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Hi, I recently purchased Sketchup 2017 as well as a new computer from PC Specialists. I have an 8GB NVIDIA GEFORCE GTX 1070 GPU yet when I run Sketchup’s Check Up i get one error that says; Error: Your “GeForce GTX 10…

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## [SketchUp 2017 Checkup](https://forums.sketchup.com/t/sketchup-2017-checkup/40863)

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**Author:** [@sbrnlr](https://forums.sketchup.com/u/sbrnlr)\
**Replies:** 10\
**Last updated:** [March 14, 2017, 2:35am UTC](https://forums.sketchup.com/t/sketchup-2017-checkup/40863 "2017-03-14T02:35:34Z")

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hi \\ bonjour , i have probleme whit checkup , And I do not know how to fix it. Here are the spec of my computer lenovo p50 win 10 i hav 16 ram nvidia mquadro 2000m Here are the errors, :Error: Something went wro…

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## [SketchUp 2017 CheckUp Tool : new Version?](https://forums.sketchup.com/t/sketchup-2017-checkup-tool-new-version/39643)

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**Author:** [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\
**Replies:** 0\
**Last updated:** [February 21, 2017, 3:39pm UTC](https://forums.sketchup.com/t/sketchup-2017-checkup-tool-new-version/39643 "2017-02-21T15:39:56Z")

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according to the SU 2017 M2 relase notes section ‘Miscellaneous’: Improved Checkup’s messaging for graphics cards that report inaccurate memory information. whereas the download from the according SketchUp Help Cente…

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## [1MB of RAM on Video Card?](https://forums.sketchup.com/t/1mb-of-ram-on-video-card/35937)

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**Author:** [@MikeO](https://forums.sketchup.com/u/MikeO)\
**Replies:** 2\
**Last updated:** [December 17, 2016, 1:10pm UTC](https://forums.sketchup.com/t/1mb-of-ram-on-video-card/35937 "2016-12-17T13:10:07Z")

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So I decided just for gits and shiggles to download and run SketchUp Checkup on my system. I didn’t believe there were any problems using SU 2017, but when I ran it, it gave me this error report: The video card has i…

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## [Before 2017 install, Checkup crashes](https://forums.sketchup.com/t/before-2017-install-checkup-crashes/33398)

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**Author:** [@Picklewick](https://forums.sketchup.com/u/Picklewick)\
**Replies:** 1\
**Last updated:** [November 8, 2016, 5:34pm UTC](https://forums.sketchup.com/t/before-2017-install-checkup-crashes/33398 "2016-11-08T17:34:22Z")

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Note: I chose Category = “Sketchup” because there is no category for Checkup. Before downloading SU 2017, I ran Checkup. It takes around 30 secs to fill the progress bar, but before reporting any findings, it crashes.…
