# \#authenticationerror **URL:** https://forums.sketchup.com/tag/authenticationerror/181.md [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) --- ## [Authentication error](https://forums.sketchup.com/t/authentication-error/22793)
**Author:** [@Rich\_E](https://forums.sketchup.com/u/Rich_E)\ **Replies:** 57\ **Last updated:** [August 7, 2021, 4:13pm UTC](https://forums.sketchup.com/t/authentication-error/22793 "2021-08-07T16:13:55Z")
I can go to 3d warehouse and extension warehouse but when I try to download extensions or log into my 3dwh acct it tells me ‘Authentication Error ! Something went wrong during the authentication process. Please try sig… --- ## [Extension Warehouse Authentication Error](https://forums.sketchup.com/t/extension-warehouse-authentication-error/34466)
**Author:** [@EdMcClernan](https://forums.sketchup.com/u/EdMcClernan)\ **Replies:** 2\ **Last updated:** [November 22, 2016, 7:03pm UTC](https://forums.sketchup.com/t/extension-warehouse-authentication-error/34466 "2016-11-22T19:03:06Z")
I am having trouble getting to the warehouses in both Sketchup 2016 and 2017.I can not figure out how to attach the error. It says "Something went wrong during authentication. Please contact system administrator Ref I… --- ## [Problem Downloading Extension Warehouse Items](https://forums.sketchup.com/t/problem-downloading-extension-warehouse-items/30861)
**Author:** [@rabbithutch](https://forums.sketchup.com/u/rabbithutch)\ **Replies:** 9\ **Last updated:** [September 20, 2016, 6:25pm UTC](https://forums.sketchup.com/t/problem-downloading-extension-warehouse-items/30861 "2016-09-20T18:25:50Z")
In SketchUp (Make 2016) I click on Window\>Extension Warehouse and receive the front-end interface panel; however, when I click on SignIn, I get the error screen below. Can anyone tell me, please, what I’m doing wrong an… --- ## [Error when Updating or Saving a Model on 3D Warehouse](https://forums.sketchup.com/t/error-when-updating-or-saving-a-model-on-3d-warehouse/28749)
**Author:** [@BlueCoreProductions](https://forums.sketchup.com/u/BlueCoreProductions)\ **Replies:** 1\ **Last updated:** [August 5, 2016, 8:14pm UTC](https://forums.sketchup.com/t/error-when-updating-or-saving-a-model-on-3d-warehouse/28749 "2016-08-05T20:14:57Z")
I am trying to update a model of mine on 3D Warehouse and every time I press save, it keeps an error message pops up every time. It happens to every model I have, and when I press edit and then save, the message keeps co… --- ## [Extension warehouse](https://forums.sketchup.com/t/extension-warehouse/28044)
**Author:** [@raymon](https://forums.sketchup.com/u/raymon)\ **Replies:** 2\ **Last updated:** [July 19, 2016, 5:00pm UTC](https://forums.sketchup.com/t/extension-warehouse/28044 "2016-07-19T17:00:23Z")
I cant get into the extension warehouse , the following message comes up. can you help please “Something went wrong during the authentication process. Please try signing in again”. Even when i go to the sign in button … --- ## [Unable to Sign-in to Extension Warehouse](https://forums.sketchup.com/t/unable-to-sign-in-to-extension-warehouse/26890)
**Author:** [@jshopsin](https://forums.sketchup.com/u/jshopsin)\ **Replies:** 3\ **Last updated:** [June 22, 2016, 4:58pm UTC](https://forums.sketchup.com/t/unable-to-sign-in-to-extension-warehouse/26890 "2016-06-22T16:58:25Z")
I can’t log into the extension warehouse. This pops up everytime I try to sign in: The same error comes up when I try to log into Trimble Connect from the main window pull down. Please help! --- ## [Unable to upload models](https://forums.sketchup.com/t/unable-to-upload-models/25306)
**Author:** [@gresham.sketchup](https://forums.sketchup.com/u/gresham.sketchup)\ **Replies:** 3\ **Last updated:** [May 17, 2016, 7:02pm UTC](https://forums.sketchup.com/t/unable-to-upload-models/25306 "2016-05-17T19:02:25Z")
I am having problems logging in and uploading models. I have attached a screen shot of the error code . --- ## [Cannot sign-in from inside SU model](https://forums.sketchup.com/t/cannot-sign-in-from-inside-su-model/23704)
**Author:** [@mrwmrutski](https://forums.sketchup.com/u/mrwmrutski)\ **Replies:** 4\ **Last updated:** [April 28, 2016, 10:11pm UTC](https://forums.sketchup.com/t/cannot-sign-in-from-inside-su-model/23704 "2016-04-28T22:11:11Z")
Has anyone else tried to sign into either the Extension Warehouse or the 3D Warehouse from inside SU and being denied…?? This this the screen shot of the message box for both of them. I have tried 5 times in the l…