# \#amd **URL:** https://forums.sketchup.com/tag/amd/383.md [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) --- ## [Scan essentials not working, point cloud invisible](https://forums.sketchup.com/t/scan-essentials-not-working-point-cloud-invisible/224728)
**Author:** [@Tsolsi](https://forums.sketchup.com/u/Tsolsi)\ **Replies:** 30\ **Last updated:** [June 21, 2023, 12:32pm UTC](https://forums.sketchup.com/t/scan-essentials-not-working-point-cloud-invisible/224728 "2023-06-21T12:32:18Z")
Hi, I’ve installed SketchUp studio 2023 and the newest scan essentials and have tried everything bing’s AI could point me to to fix the problem but… The point clouds just don’t show. After loading the import there is n… --- ## [Sketchup 2021 Layout is unworkable, slow](https://forums.sketchup.com/t/sketchup-2021-layout-is-unworkable-slow/154896)
**Author:** [@patrickvdw](https://forums.sketchup.com/u/patrickvdw)\ **Replies:** 19\ **Last updated:** [February 20, 2023, 2:11pm UTC](https://forums.sketchup.com/t/sketchup-2021-layout-is-unworkable-slow/154896 "2023-02-20T14:11:21Z")
Hi, I am an average user running Sketchup Professional 2021. I am using a desktop pc with the following specs: Processor: AMD Ryzen 5 5600X Motherboard: ASRock X570 Phantom Gaming 4S Graphics card: ASUS ROG Strix Rad… --- ## [SketchUp crash error](https://forums.sketchup.com/t/sketchup-crash-error/185627)
**Author:** [@cabarq](https://forums.sketchup.com/u/cabarq)\ **Replies:** 9\ **Last updated:** [January 7, 2022, 7:14pm UTC](https://forums.sketchup.com/t/sketchup-crash-error/185627 "2022-01-07T19:14:30Z")
My problem is every time I start the program a Bugs window opens and it is impossible to continue. The only way that I can use SketchUp is when I start my PC and as soon as the display starts I must do double-click on th… --- ## [WX3200 video card wont run sketchup](https://forums.sketchup.com/t/wx3200-video-card-wont-run-sketchup/170199)
**Author:** [@bbaker](https://forums.sketchup.com/u/bbaker)\ **Replies:** 1\ **Last updated:** [July 14, 2021, 8:04pm UTC](https://forums.sketchup.com/t/wx3200-video-card-wont-run-sketchup/170199 "2021-07-14T20:04:59Z")
Dell Precision 3630 - Windows 10 (2009 build) - AMD Radeon Pro WX3200 4GB - Sketchup 2020 Every time I start Sketchup I would get the Hardware Acceleration not supported message. Found a fix using Mesa 3d Fix for refer… --- ## [Crash on startup - partially resolved!](https://forums.sketchup.com/t/crash-on-startup-partially-resolved/158331)
**Author:** [@amstelodami](https://forums.sketchup.com/u/amstelodami)\ **Replies:** 0\ **Last updated:** [March 25, 2021, 3:40pm UTC](https://forums.sketchup.com/t/crash-on-startup-partially-resolved/158331 "2021-03-25T15:40:43Z")
We found a workaround after a few hours. Posting here to help others who might have the same issue. Also, if anyone has any tips on how to get it working on AMD that would be gratefully received. Dell Latitude laptop … --- ## [Desktop Build - Sketchup / Podium / Twin Motion](https://forums.sketchup.com/t/desktop-build-sketchup-podium-twin-motion/102587)
**Author:** [@Yunglearner](https://forums.sketchup.com/u/Yunglearner)\ **Replies:** 3\ **Last updated:** [March 23, 2020, 3:49pm UTC](https://forums.sketchup.com/t/desktop-build-sketchup-podium-twin-motion/102587 "2020-03-23T15:49:33Z")
Hi there, I am trying to decide which components to build a desktop PC with and on a budget around $1200usd. I am thinking of building a desktop as my laptop too slow too. I am thinking about buying: •AMD Ryzen 3600 CP… --- ## [Ati firepro](https://forums.sketchup.com/t/ati-firepro/76220)
**Author:** [@gael.ribier](https://forums.sketchup.com/u/gael.ribier)\ **Replies:** 3\ **Last updated:** [September 5, 2018, 10:13am UTC](https://forums.sketchup.com/t/ati-firepro/76220 "2018-09-05T10:13:19Z")
hi, i have problem with my graphic card ati firepro v8800 and sketchup .sketchup recognize my card, the checkup said : Error: Something went wrong while retrieving the system information from your computer. This may caus… --- ## [Intel bombshells by announcing a new intel Core CPU with an integrated AMD GPU for early 2018](https://forums.sketchup.com/t/intel-bombshells-by-announcing-a-new-intel-core-cpu-with-an-integrated-amd-gpu-for-early-2018/54601)
**Author:** [@SketchUp3D\_de](https://forums.sketchup.com/u/SketchUp3D_de)\ **Replies:** 3\ **Last updated:** [November 13, 2017, 10:34am UTC](https://forums.sketchup.com/t/intel-bombshells-by-announcing-a-new-intel-core-cpu-with-an-integrated-amd-gpu-for-early-2018/54601 "2017-11-13T10:34:35Z")
--- ## [Deeper Understanding of CPU and Comparisons](https://forums.sketchup.com/t/deeper-understanding-of-cpu-and-comparisons/45310)
**Author:** [@filibis](https://forums.sketchup.com/u/filibis)\ **Replies:** 17\ **Last updated:** [August 7, 2017, 11:27am UTC](https://forums.sketchup.com/t/deeper-understanding-of-cpu-and-comparisons/45310 "2017-08-07T11:27:48Z")
I understand that SketchUp is using only single thread of the CPU, therefore most important thing to consider is clock speed , right? (or Processor Base Frequency with Intel’s terms) If so, how can we clarify this compa… --- ## [SketchUp 2017 Not Responding - Driver Display Stops](https://forums.sketchup.com/t/sketchup-2017-not-responding-driver-display-stops/44430)
**Author:** [@kate5599](https://forums.sketchup.com/u/kate5599)\ **Replies:** 8\ **Last updated:** [June 13, 2017, 6:41pm UTC](https://forums.sketchup.com/t/sketchup-2017-not-responding-driver-display-stops/44430 "2017-06-13T18:41:43Z")
I have downloaded and am trying to run SketchUp Make 2017. I am able to open it. However, once I use any of the tools, the program stops, the screen goes black and I get this message: “Display driver stopped responding… --- ## [Bugsplat on startup Windows 10](https://forums.sketchup.com/t/bugsplat-on-startup-windows-10/30885)
**Author:** [@falki300](https://forums.sketchup.com/u/falki300)\ **Replies:** 2\ **Last updated:** [September 19, 2016, 8:51pm UTC](https://forums.sketchup.com/t/bugsplat-on-startup-windows-10/30885 "2016-09-19T20:51:06Z")
Hi After I installed a new GPU, Sketchup always create a bugplat report when I press the start button. bugplat error codes: SketchupQN5H02F6.dmp J6K15705.xml SketchupUndo-2016-09-18-13\_02\_49.log My pc specs: Windo… --- ## [AMD Firepro W4300 4GB Graphics Card Compatibility](https://forums.sketchup.com/t/amd-firepro-w4300-4gb-graphics-card-compatibility/30716)
**Author:** [@peterbowenpm](https://forums.sketchup.com/u/peterbowenpm)\ **Replies:** 1\ **Last updated:** [September 16, 2016, 4:39pm UTC](https://forums.sketchup.com/t/amd-firepro-w4300-4gb-graphics-card-compatibility/30716 "2016-09-16T16:39:05Z")
Hi. Is anyone using the AMD Firepro W4300 4GB graphics card with SketchUp Pro. Just wanted to know if there were any issues. Regards --- ## [A lot of SketchUp crashes the last few days](https://forums.sketchup.com/t/a-lot-of-sketchup-crashes-the-last-few-days/27771)
**Author:** [@NyheimJE](https://forums.sketchup.com/u/NyheimJE)\ **Replies:** 9\ **Last updated:** [July 12, 2016, 4:52pm UTC](https://forums.sketchup.com/t/a-lot-of-sketchup-crashes-the-last-few-days/27771 "2016-07-12T16:52:56Z")
Hi all! I’m new to this community, and I’m not sure this is the place to post this problem. But I try :slight\_smile: My SketchUp started crashing on Sunday (2 days ago) for no apperent reason. Like a lot of other crash… --- ## [Sketchup crashes for no apparent reason](https://forums.sketchup.com/t/sketchup-crashes-for-no-apparent-reason/27758)
**Author:** [@joachimsverd](https://forums.sketchup.com/u/joachimsverd)\ **Replies:** 2\ **Last updated:** [July 12, 2016, 8:59am UTC](https://forums.sketchup.com/t/sketchup-crashes-for-no-apparent-reason/27758 "2016-07-12T08:59:45Z")
Sketchup keeps crashing on me for no apparent reason. completely at random, in both version 14 and 15 that I have installed on my pc. I don’t even have to use the program, it just crashes by it self if I have it open and… --- ## [Annoying lines on model viewport](https://forums.sketchup.com/t/annoying-lines-on-model-viewport/25668)
**Author:** [@Rasmus11](https://forums.sketchup.com/u/Rasmus11)\ **Replies:** 3\ **Last updated:** [May 26, 2016, 2:07pm UTC](https://forums.sketchup.com/t/annoying-lines-on-model-viewport/25668 "2016-05-26T14:07:37Z")
Can anyone help? It has anoying black lines around the monitor.