This is still causing me issues. Even @DaveR ‘s solution of closing down my Mac completely, going away, chewing the cud, shooting the breeze, humming a while, and then returning is no longer working. Every time I re-open SU26 and try to start a new file, I get the beachball resulting from a lurking but invisible zombie (according to @slbaumgartner). And yes, I have the classic engine running. And yes, this is even if I disable all extensions.
But I do have a workaround (at present). If I open SU and do not immediately choose a new or previous file, all is well.
Of course, I would much prefer to have a means of identifying the zombie and destroying it before it does more damage. Hell, we’ve seen enough movies to know that is what must be done.
Rebooting the computer will kill off any zombies, so if that isn’t working for you there is something else going on.
More detail below that may or may not be relevant to your situation, but might help someone else.
As to detecting zombies, after force-quitting SketchUp during a beachball, if I open the Activity Monitor to its CPU usage panel and wait a second or two, I see a SketchUp process at the top of the list using close to 100% of a CPU even though there is no SketchUp GUI visible (I have only one screen, so wrong monitor can’t be the issue). As an alternative to rebooting, I can double-click that row, and in the new panel that opens click the quit button at the bottom and choose force quit to kill the zombie.
What I’ve been experiencing, way too often, is that during launch SketchUp opens a view window showing the selected model (existing or blank/new), resizes the window a small amount, then goes into beachball while loading extensions. No extension tool palettes open, which seems like proof that extension loading never completed. If I force-quit SketchUp during this beachball, it leaves behind a zombie every time and the next time I launch SketchUp (after killing the zombie) I get a popup saying SketchUp crashed while loading extensions, do I want to load or skip extensions this time. If I choose to load extensions, it will beachball again every time. If I choose to skip extensions, SketchUp will launch and run without problems (other than no extensions, of course). I quit that session normally, and on the next launch if I choose to load extensions it will usually, but not always, finish loading SketchUp. Sometimes I have to repeat the whole cycle a few times before things are OK again.
I strongly suspect, but haven’t been able to prove, that when force quit during extension load, SketchUp leaves behind a corrupted preference or something, and that prevents loading extensions until the run and clean quit without loading them repairs the damage. I have told the devs about this, and they say they can’t reproduce any part of it…
It’s happening to me again today. I am beginning to believe this will happen now every day and require total shutdown, restarting, and other jiggery pokery to get SU26 to behave. I am reluctantly coming to the conclusion that, for me anyway, SU26 and Mac no longer play well together.
Like you, Activity Monitor shows a100% usage by Sketchup (not responding).
So I just tried opening SU26. First I got the (now usual) offer to disable extensions but before I had time to click anything SU closed down again (“Sketchup quit unexepctedly”). So I cannot answer your question. The list you refer to is automatically populated with the last few models, isn’t it? So I imagine there would always be the same number of models in the list (except for a brand new user, say).
I wasn’t sure when you referred to Settings whether you meant within SU or the Mac more generally.
Thanks for trying to get to the bottom of this. If it is afflicting a lot of Mac users, it really makes SU26 almost unusable. I needed to make a new drawing this morning and had to revert to SU25 (which is fine).
In the welcome screen are recent models, but also all models that were open in the past when you had a crash, or force quit. It can take some time to open all of those to show their thumbnails, and a good number of them may be demanding files.
The hope was that bypassing the welcome screen would be the same as your existing work around, of waiting for a while before starting a new model.
First off, I do not remember getting a bugsplat during any of these occurrences. It is usually just a forever spinning beachball. Even the offer to quit the non-responding application fails. I have to do a Cmd-Opt Escape to succeed.
My drawings are all extremely light so I find it hard to believe that file size has anything to do with it. I am no tech wizard but it just feels as if there is a conflict in the system somewhere causing SU to go into a tailspin which, like a Messerschmitt 109 10 foot off the ground in a nosedive, cannot pull up.
Find Library>Application Support>Sketchup 2026>SketchUp>Working and move those files out or delete them. If they are corrupted they might be causing issues.
As soon as I try to run SU26, I get the message to load without extensions. If I tell it to load them, I get the beachballing. The last time I tried without loading extensions, it opened all right, but SU26 is useless to me without extensions as they include the driver for my SpaceMouse, amongst other things I rely on. I think I have already disabled the most likely extension culprits. If anything, this problem has got worse, not better. I really don’t know what to do apart from asking some kind people here to convert all my SU26 files back to SU25 format and then forget about using the current version. Bit drastic though.
I cannot help wondering whether the issue could be related to an as yet unidentified extension and that maybe the new process of automatic loading of extensions fails to recognise ones that needed updating to suit the new version. In that case, I guess I could get around the issue by uninstalling SU26 and reinstalling it without auto loading, then go through the process of loading extensions one by one the way we used to. I’m guessing wildly here but do you think this might be a solution?
For me, the spin during extension load is random in two senses: it doesn’t always happen, and when it happens the last one reported to load isn’t always the same (I have a hook that reports).
When I last opened without extensions and went into EM, there were none loaded. Or none showed up. Should they?
Yes, I used the Migration tool (I bet @DaveR will say I shouldn’t have done that!).
I think there may be a bigger problem at play here. I just tried opening a file I made in May with SU 25. The file did load but I got the endless beachballing again.
There’s nothing wrong with using the migration tool if you’ve made sure that all of your extensions are up to date before youuse it and you’re aware that not all extensions can just be copied and pasted. Some require proper installation. Those you just have to be willing to track down and install them correctly.
My computer does produce a crash report. In case that means anything to anyone reading this, here it is. I am having to send it as a link as it is a staggering 1,400 pages long!
Things are looking a bit more promising this morning. I took @bmike ‘s advice and moved all my plugins to another folder. Then started adding them back in one at a time. It’s a gruelling process which I slightly feel I should not have to do, but I guess I only have to do it once. Maybe a downside of open source software?
I have moved my most important plugins back into their proper place and, so far, everything works as it should. Below is a list of the plugins still to go. I include it in case anyone spots one that they think might be the culprit (or culprits!). I suppose the good thing is that it does force you to really think about all the plugins you install and then find you rarely or never use!
I have not gone through every last plugin to identify if it was one of those that was the problem. Not dedicated enough for that!
What I have done is the reinstate the plugins I am most likely to use. That list may be of more use to others than the one in my last post as it suggests that they are “SU26 safe”. Here they are:
There is one plugin I deliberately avoided installing as it was identified by others as a problem, and that is Thom Thom’s Selection Toys. It was actually a different problem - you couldn’t modify the toolbar. This is no reflection on @thomthom as his plugins are generally very good.
