Your Trial is Over Message

[putonlovehome]

Hello,

I purchased subscription for 2024 SketchUp Go (web & iPad). The app says “Your Trial is Over” and I’ve tried everything on the support page and contacted the support center but I have not heard from them. How can I log in, please!

[ateliernab]

Chances are, at checkout, you unticked the option to assign the seat to yourself.

See this and tell us of it works

Student Access shows Expired

Hi, You have to assign the licence to yourself. weird I know. you can technically get several licences with one account, then assign them to different persons. and it looks like in this case, you need to assign it to yourself. https://ecom-prd.trimblepaas.com/account/organization there, click on members on the left. you should see only one member, you. if you click on the three dots next to your member profile, you’ll be able to manage product access and assign the seat to yourself. [Capt…

[putonlovehome]

Thank you, but when I just checked it’s already assigned to myself…