# You have exceeded your allowed activations

**URL:** <https://forums.sketchup.com/t/you-have-exceeded-your-allowed-activations/203919>\
**Category:** SketchUp\
**Created:** [July 23, 2022, 11:42am UTC](https://forums.sketchup.com/t/you-have-exceeded-your-allowed-activations/203919 "2022-07-23T11:42:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Krazecanuk](https://avatars.discourse-cdn.com/v4/letter/k/9de053/32.png) [@Krazecanuk](https://forums.sketchup.com/u/Krazecanuk)\
**Post date:** [July 23, 2022, 11:42am UTC](https://forums.sketchup.com/t/you-have-exceeded-your-allowed-activations/203919/1 "2022-07-23T11:42:18Z")

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I dont understand why I am seeing this. I use su on 2 devices only. Any ideas?  
Tks

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [July 23, 2022, 1:43pm UTC](https://forums.sketchup.com/t/you-have-exceeded-your-allowed-activations/203919/2 "2022-07-23T13:43:18Z")

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Each version of SketchUp you are signed into counts. If you still have 2021 installed, and are now using 2022, open 2021 and make sure you are signed out, on both machines. Then the sign in with 2022 on both machines should be ok.

If you’re still stuck, follow the steps in this article to deauthorize the other sign ins, wherever they are coming from:

> **[Managing Subscription Plans | SketchUp Help](https://help.sketchup.com/en/licensing-accounts-and-administration/managing-sketchup-subscription#deauthorize-computers)**
>
> First - Are you in the right place? We started offering sign-in plans in 2018 for Go and in 2019 for Pro. The subscription plans found in the Trimble Account page do not have or need serial numbers. SketchUp Pro Classic license plans and...

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**Author:** ![Krazecanuk](https://avatars.discourse-cdn.com/v4/letter/k/9de053/32.png) [@Krazecanuk](https://forums.sketchup.com/u/Krazecanuk)\
**Post date:** [July 24, 2022, 12:59pm UTC](https://forums.sketchup.com/t/you-have-exceeded-your-allowed-activations/203919/3 "2022-07-24T12:59:57Z")

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Good Morning, still trying to solve my problem, I run SU2022 on two computers, my “garage” computer will allow me to sign in which i have not done. My main computer is still giving the the “exceeded” message I have tried going the managing subscriptions but no luck any other suggestions?  
tks in advance for your help

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [July 24, 2022, 5:29pm UTC](https://forums.sketchup.com/t/you-have-exceeded-your-allowed-activations/203919/4 "2022-07-24T17:29:52Z")

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After deauthorizing all devices you may still need to sign out and sign in again for SketchUp to see that there are now available activations.