"you are offline" and problems with SU

Im trying to use the "generate report2 tool and i cant because it says im “offline” and i am not, i signed out and now i cant eve sing in because it says i am not connected to internet and i am, is this a general bug?

Happens to me all the time. I can usually only sign back in by quitting SketchUp and then restart and sign in at the Welcome window.