# Why can't I see SKP in mobile even after buying Sketchup for web **URL:** \ **Category:** SketchUp for Web\ **Tags:** mobileviewer, sketchup, web\ **Created:** [April 30, 2025, 4:14am UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429 "2025-04-30T04:14:38Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![RAika28](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@RAika28](https://forums.sketchup.com/u/RAika28)\ **Post date:** [April 30, 2025, 4:14am UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/1 "2025-04-30T04:14:38Z")
![Screenshot_20250119-074947](https://global.discourse-cdn.com/sketchup/original/3X/c/1/c12b2b49275089789ef1b8339ab7b672950628c5.jpeg) Why its still showing like that… I just purchased Skexthup for web and still can’t see 🥲🥲 ---
**Author:** ![francisquitof](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/francisquitof/32/191263_2.png) [@francisquitof](https://forums.sketchup.com/u/francisquitof)\ **Post date:** [April 30, 2025, 4:31am UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/2 "2025-04-30T04:31:24Z")
There must be a problem with the file, if you want you can share it and I can check if it opens on the desktop version. ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [April 30, 2025, 8:05am UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/3 "2025-04-30T08:05:29Z")
hello, the mobile viewer isn’t depending on any subscription, it just hasn’t been updated since september 2024. Any file created with 2024&2025 version won’t open, nor files created with sketchup for web. and since you can’t officially save to older versions… ---
**Author:** ![RAika28](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@RAika28](https://forums.sketchup.com/u/RAika28)\ **Post date:** [April 30, 2025, 12:20pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/4 "2025-04-30T12:20:58Z")
There any way i can open my file in my phone? ---
**Author:** ![RAika28](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@RAika28](https://forums.sketchup.com/u/RAika28)\ **Post date:** [April 30, 2025, 12:32pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/5 "2025-04-30T12:32:32Z")
[baramati.stl](https://forums.sketchup.com/uploads/short-url/5ZRC1GJtJLaDjyrAWwoXRBUu7XC.stl) (264.3 KB) [baramati.skp](https://forums.sketchup.com/uploads/short-url/dnhu2I8iG7hSb2II6ygjG0qcZPd.skp) (271.9 KB) Can u please try sirr ---
**Author:** ![francisquitof](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/francisquitof/32/191263_2.png) [@francisquitof](https://forums.sketchup.com/u/francisquitof)\ **Post date:** [April 30, 2025, 2:12pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/6 "2025-04-30T14:12:43Z")
I could open your file without any issues, I fixed it a bit, since you have an stl I guess you want to print it so you must have solid groups, you had two tags but those were assigned to loose geometry so when I ran Cleanup3 it removed the tags from the geometry and deleted them since they weren´t been used on the model, anyways you can create them again and assign just to groups or components. [baramati.skp](https://forums.sketchup.com/uploads/short-url/arKA070jSwZy4nwFy7vi4n9fd6r.skp) (275.0 KB) ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [April 30, 2025, 2:18pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/7 "2025-04-30T14:18:01Z")
> [@francisquitof](#): > > I could open your file without any issues OP wants to open his model on a phone with the viewer @RAika28 try this one, it should open fine on your phone. [baramati-v\_2018.skp](https://forums.sketchup.com/uploads/short-url/rv5RQSzJ3kEWWH9UJunvxG9aHBH.skp) (515.9 KB) ---
**Author:** ![RAika28](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@RAika28](https://forums.sketchup.com/u/RAika28)\ **Post date:** [April 30, 2025, 11:28pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/8 "2025-04-30T23:28:23Z")
Thank ypu so much, how you guys did? ---
**Author:** ![RAika28](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@RAika28](https://forums.sketchup.com/u/RAika28)\ **Post date:** [April 30, 2025, 11:28pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/9 "2025-04-30T23:28:48Z")
Thank you so much❤ ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [May 1, 2025, 6:38am UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/10 "2025-05-01T06:38:10Z")
I used a desktop version to save as an old version that the viewer is able to open ---
**Author:** ![RAika28](https://avatars.discourse-cdn.com/v4/letter/r/c89c15/32.png) [@RAika28](https://forums.sketchup.com/u/RAika28)\ **Post date:** [May 1, 2025, 1:33pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/11 "2025-05-01T13:33:41Z")
Oh, in web version we can’t do right?? Can you help me again​:smiling\_face\_with\_tear:🥲? 🙂🙂if i need help? For make low version?.. Please 🥺🥺🥺 ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [May 1, 2025, 8:51pm UTC](https://forums.sketchup.com/t/why-cant-i-see-skp-in-mobile-even-after-buying-sketchup-for-web/325429/12 "2025-05-01T20:51:43Z")
Sure, but not today 😇