I am using Pro 2020
The two screens arenāt related to each other.
The first is a Validity check that shows errors that can often be ignored but are sometimes useful. That pop up comes because you have āAutomatically check my models for problemsā ticked in Window/Preferences/General
The second screen with all the toolbars suggests to me that you have a permissions issue associated with the way you installed Sketchup.
Find the Installer .exe, probably in your downloads folder, or download a fresh copy from The Downloads Page.
Once you have it, select it and right click and choose Run as Admin from the context menu. Follow the prompts and choose repair when given the option.
This should repair your installation and make your toolbars stay where you put them. It wonāt wipe out extensions or shortcuts.
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I went to the downloads page and chose Pro 2020.1.1. I get this error. Also I forgot to say the the program shut down about every 20 min or so.
Thanks so much for your help!
Do not try to run the installation directly from the download link.
Get the exe file saved into your Downloads folder and select its icon, right-click > context-menu and āRun as administratorāā¦
Before doing that, ensure that all instances of SketchUp [and its associated Layout etc] are closed before attempting to install [repair] using āRun as administratorāā¦
Look in your Task Manager dialog [use expand-all view] - sometimes its sketchup_webhelper.exe is left running when SketchUp itself is closed - which is itself probably as a result of an earlier incorrect installation !
Rebooting your PC will close everything but you should be able to do it manually as explainedā¦
Thanks so much!
I did what you said, and the extensions do not pop up in the way each time I open the models.
But I still get the error Validity check message and the program shuts down oftenā¦ I am loosing a lot of work time.
When I get the bug splat notice, I can not find a number to send to tech support.
A validity-check report is not a BugSplat, so thereās no dialog to send it inā¦
Does this validity-check report message occur with ever model or just one ?
From your first post it looks like something is corrupted in your model [or perhaps even in the template used to create new models?].
If you use Model Info > Statistics > Purge Unusedā¦, the > Fix Issuesā¦ does that improve things ?
The initial dialog you posted suggests that thereās a faulty Material that needs fixing [invalid name?]ā¦ but some issues couldnāt be fixedā¦
You only showed the start of the report, and that seems to be getting fixed but erasing the flaky material, so perhaps something listed later is the culprit - you havenāt shown us thatā¦
If whatās been suggested doesnāt help and itās one particular model then you could copy/paste everything into new āemptyā model, thereby sidestepping this faulty materialās details ??
I was asking about the bug splat number as the tech support wants itā¦ but I can not find it.
Half of the time I get a bug splatā¦ the other it just crashes. When the file is saved, the validity check appears. Some times I get a read only error when opening the files.
I will do your fixes and see what happens.
Where is āModel infoā?
The Model Info is in the SketchUp > Window menu - thereās also a toolbar button - this is basic SketchUp useā¦
You are conflating several separate issuesā¦
The error message about a SKP already being open & thereby locked means that you already have that SKP open ??
I see āOneDriveā is the SKPās pathā¦
So are you working on files that are not resident on your computerās disk, but are somehow synced off to an external network or ācloudā ?
This can cause issuesā¦ itās recommended that you always work on a local version of your model - when appropriate copy it externally to somewhere elseā¦ when you need to work on it again ensure itās the local version you are changing.
The lags in networks and the cloud etc, can really mess up your SKP savingā¦
When you get a BugSplat, then a dialog opens - thatās where you submit a report, with email details etcā¦
But a well set up SketchUp should only get BugSplats very rarelyā¦
I think it worked!! I do not get the VC and it has not crashedā¦ It was the ONEDRIVE!
THANKS SO MUCH!!
It started to crash and bug splat again.
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