# When I export to jpeg, the object seems as lines **URL:** \ **Category:** SketchUp\ **Created:** [August 29, 2014, 4:15am UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660 "2014-08-29T04:15:46Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![beyhansa](https://avatars.discourse-cdn.com/v4/letter/b/53a042/32.png) [@beyhansa](https://forums.sketchup.com/u/beyhansa)\ **Post date:** [August 29, 2014, 4:15am UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/1 "2014-08-29T04:15:46Z")
I learned that it must be sured about the texture is raster based. What does it mean? What can I do to solve that problem (jpeg of object seems as made with lines not with textures) ---
**Author:** ![pault728](https://avatars.discourse-cdn.com/v4/letter/p/ec9cab/32.png) [@pault728](https://forums.sketchup.com/u/pault728)\ **Post date:** [August 29, 2014, 11:54am UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/2 "2014-08-29T11:54:57Z")
It is a graphic card problem. I have been told that your graphics driver will need to be upgraded. For a temporary fix, you can go to: Windows\>Preferences\>OpenGL\>uncheck “Use Hardware Acceleration” Restart SU, export the jpgs. then go back and recheck the hardware acceleration. Message to SU Team - This question has been asked and answered so many times over the last year that you should put out a general statement outlining the problem and the fixes. Just saying. ---
**Author:** ![Geo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/geo/32/82_2.png) [@Geo](https://forums.sketchup.com/u/Geo)\ **Post date:** [August 29, 2014, 12:57pm UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/3 "2014-08-29T12:57:07Z")
> [@pault728](#): > > This question has been asked and answered so many times over the last year that you should put out a general statement outlining the problem and the fixes. Just saying. Not sure why his topic isn’t pinned to the top … I’ll ask @Tommy and @Jody -Geo > [@Did you know that SketchUp relies heavily on a good video graphics card?](http://forums.sketchup.com/t/did-you-know-that-sketchup-relies-heavily-on-a-good-video-graphics-card/121): > > It’s true! Most processes in SketchUp use the graphics card for processing at some point. Whether it’s drawing a 3D face, rendering a texture on a model, or exporting a video animation - these operations (and many more) rely on the graphics card. What does that mean for you? It means that your computer needs to have a 3D capable graphics card (eg. a card that boasts that it’s great for 3D graphics processing), a fast processor and a reasonable amount of RAM. The last two are a bit subjective, b… ---
**Author:** ![jody](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jody/32/227_2.png) [@jody](https://forums.sketchup.com/u/jody)\ **Post date:** [August 29, 2014, 2:54pm UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/4 "2014-08-29T14:54:41Z")
I’m not sure what you’re talking about Geo, looks pinned to me. =oP Thanks for calling it out, Tommy wrote it but I’m not sure he was savvy to how to pin yet when he did. It’s also possible he hoped that everyone would just Heart it (like it) and keep it popular or something. I’ve moved it on up. Note that with pinning, its really only on top if you’re in that Category directly and will trickle off the front page that shows all posts from all Categories. ---
**Author:** ![Tommy](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tommy/32/22258_2.png) [@Tommy](https://forums.sketchup.com/u/Tommy)\ **Post date:** [August 29, 2014, 3:17pm UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/5 "2014-08-29T15:17:12Z")
Thanks, Jody. Pinning the post is a great idea 😄 ---
**Author:** ![Geo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/geo/32/82_2.png) [@Geo](https://forums.sketchup.com/u/Geo)\ **Post date:** [August 29, 2014, 3:18pm UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/6 "2014-08-29T15:18:49Z")
> [@jody](#): > > with pinning, its really only on top if you’re in that Category directly and will trickle off the front page that shows all posts from all Categories. Yes, that’s how I found Tommy’s post, in the overall category view. If you have a couple of pins left in the box, maybe you could pin these two, too. > [@Did you know that clearing the cache and cookies in your Internet browser is still a great way to solve problems connecting SketchUp's web properties?](http://forums.sketchup.com/t/did-you-know-that-clearing-the-cache-and-cookies-in-your-internet-browser-is-still-a-great-way-to-solve-problems-connecting-sketchups-web-properties/123): > > It has long been a common troubleshooting step to clear the cache and cookies in your Internet browser to solve problems with websites. The Extension Warehouse and 3D Warehouse are no different, and if you have problems connecting to those sites from inside of SketchUp, I recommend the same thing: Internet Explorer (Windows) - [Internet Explorer 9, 10 and 11 (Win) - Clearing Cache and Cookies](http://kb.wisc.edu/page.php?id=15141) Safari (Mac) - [Clear your web browser's cache, cookies, and history](https://kb.iu.edu/d/ahic#safari) Why Internet Explorer and Safari? … > [@Did you know that most issues with SketchUp on a Mac can be solved in one of two ways?](http://forums.sketchup.com/t/did-you-know-that-most-issues-with-sketchup-on-a-mac-can-be-solved-in-one-of-two-ways/122): > > If you run into an issue with SketchUp on the Mac, and things seem to be acting strange, features are missing, or things aren’t running the way they used to, there are two very common troubleshooting tactics that can put things back in the right order: Repair disk permissions, and reset SketchUp’s preferences file. [Repair Disk Permissions] Restart your computer. Open a Finder window. Click Applications. Click Utilities. Double-click Disk Utility. Select your hard drive. Select the First Aid … ---
**Author:** ![Tommy](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tommy/32/22258_2.png) [@Tommy](https://forums.sketchup.com/u/Tommy)\ **Post date:** [August 29, 2014, 3:26pm UTC](https://forums.sketchup.com/t/when-i-export-to-jpeg-the-object-seems-as-lines/660/7 "2014-08-29T15:26:38Z")
My goal is to create a trend of “Did you know…” posts that cover the frequently asked questions that we see in the forum. If there are enough posts, one day, perhaps we can create a “Did you know…” category.