Caroline and others:
Here is your quote:
“That’s why you can continue to depend on SketchUp Make in its current build. Although we aren’t updating SketchUp Make this year – and we won’t be updating it in the future – it’s still available for download on our website252 or within our web app modeler35 if that’s your preference.”
This has to be the classic in-your-face statement from the software establishment. Are you folks not aware there is a very serious, game changing flaw with SketchUp Make 2017? Your corporate statement means the current bugs will not be addressed, much less fixed, from now on. Why in the world would anyone bother with your software? What you are saying is that the 5-20 second delay every time the SELECT TOOL is used, remains a permanent “feature” of the current SketchUp Make 2017 package, with no plans by you to consider a fix. Unfortunately, I have found it also applies to SketchUp Make 2016 as well and there is no lasting work-around I have discovered.
Since the SELECT TOOL is first used with almost every modeling action, this extremely irritating delay makes SketchUp Make useless. None of your serious users need, nor can tolerate this hassle. It is particularly irritating since Make 2017 was running fine until just recently. Although we don’t choose to, we users will do what you don’t want - move on to another software choice. Even those that would willingly upgrade to Pro, have to carefully consider throwing their lot ($) with a company and a software program that already has a full share of shortcomings. These shortcomings are not subtle and many have been noted in this and other threads. Printing is a fifteen year old prime example that comes to mind.
When the SELECT TOOL problem emerged, I installed a new copy of SketchUp 2017, and as expected, I was granted use of SketchUp Pro for 30 days. I quickly learned that the Pro edition also suffers from the SELECT TOOL problem, which raised the obvious question - “Why would anyone upgrade to Pro and pay $700 for a stagnant software program?”
From the thread, SketchUp.Live was described by experienced users as not much more than a “toy”. Evidently, it is slow, short of many basic functions, does not offer extensions, etc. Personally, I see no reason to even look at it. Sure, further development will probably come in the future, but as some informed posters have admitted, there are monumental problems bringing “Live” up to the level of “Make”, and will take considerable time, effort, and funds. Many users can’t suffer the wait and will move on, which is my only option.
I wouldn’t mind paying a nominal value for a qualified software modeler, but the Company’s current stance of providing no support, no further updates, no fixes, and requiring payment for the current bug-filled software, leaves me with no incentive to continue with this vendor. In fact, it has destroyed the trust built by this Company.