What has happend to sketchup for schools

sketchupforschools

#1

This morning my students went to go onto sketchup for school and got an error code
Error>
AccessDenied
Access Denied
F564E457224236F5

tBnLiIexf3zy8pUGqRJjPrqFroMWGho/yRqILHxBZZpaZu6Ze0BGjfbDsbw/Wpb/l0ZJLOJTr44=


#2

Moving into the Sketchup for School category. Perhaps @joy can help out.


#3

It seem only the GAFE app link is broken. I can get there via a search for Sketchup for schools and getting in that way. Still would like the app link fixed


#4

On further investigation when I click on the GAFE app link it tries to take me to
https://edu.sketchup.com/app/

If I just delete the last / so it reads
https://edu.sketchup.com/app

then it works. Not sure what or why this is happening but easy fix I would think.


#5

@aaronr, can you send me the GAFE page that is directing you to the wrong link?


#6

I go to the G suit marketplace and loaded the app to my Gmail account. If I click on the link it tries to take me to
https://edu.sketchup.com/app/

If I the delete the last /

https://edu.sketchup.com/app

It works. seems to be a problem with the app link.


#7

https://gsuite.google.com/marketplace/search/sketchup%20for%20schools


#8

or this

https://gsuite.google.com/marketplace/app/sketchup_for_schools/260457348581


#9

@aaronr, thanks for the info. We were able to resolve the issue, so it should be working normally now.