# Was on 2015 , updated to 2017 and now very laggy

**URL:** <https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798>\
**Category:** SketchUp\
**Tags:** windows10\
**Created:** [July 6, 2017, 3:40am UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798 "2017-07-06T03:40:55Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![chiques](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@chiques](https://forums.sketchup.com/u/chiques)\
**Post date:** [July 6, 2017, 3:40am UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/1 "2017-07-06T03:40:55Z")

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The application freezes up alot while using it. This rarely happened in 2015.

Most of the freezing happens when drag selecting. The program crashes when I browse the 3D library.

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**Author:** ![Julian\_Smith](https://avatars.discourse-cdn.com/v4/letter/j/47e85d/32.png) [@Julian\_Smith](https://forums.sketchup.com/u/Julian_Smith)\
**Post date:** [July 6, 2017, 5:59am UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/2 "2017-07-06T05:59:32Z")

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I suspect the HD3000 integrated graphics isn’t helping

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [July 6, 2017, 12:06pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/3 "2017-07-06T12:06:32Z")

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Intel **HD3000** Graphics are beyond End of Life (ie, **Unsupported** ) for over a year now:

> **[Support Options for Discontinued Intel® Graphics Products](https://www.intel.com/content/www/us/en/support/articles/000005733/graphics.html)**
>
> Lists discontinued Intel® Graphics Products and provides support options.

The latest graphics drivers avilable, are for Windows **7 / 8.1** :

> **[Support for Intel® HD Graphics 3000](https://www.intel.com/content/www/us/en/support/products/81500/graphics/intel-hd-graphics-family/intel-hd-graphics-3000.html?wapkw=intel%20hd%20graphics%203000)**
>
> Support product highlights, featured content, downloads and more for Intel® HD Graphics 3000

Computers with Intel iCore 2nd generation APUs with HD2000 or HD3000 Integrated GPUs have **NEVER** supported **Windows 10** , and should not have been upgraded. (Even support for 3rd generation iCore Processors with HD2500 and HD4000 graphics are problematic under **Windows 10** , and I myself have decided not even to upgrade any of our 4th generation machines beyond **Windows 8.1**.)

> **[Supported Operating Systems for Intel® Graphics Products](https://www.intel.com/content/www/us/en/support/articles/000005526/graphics.html)**
>
> Information on supported operating systems for Intel® Graphics Products.

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [July 6, 2017, 12:21pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/4 "2017-07-06T12:21:09Z")

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Recent Windows 10 Updates have caused havoc with older Intel graphics and some versions of Nvidia drivers.

> [@Selection Tool process is slow, unbearably slow](https://forums.sketchup.com/t/selection-tool-process-is-slow-unbearably-slow/41147):
>
> Up until yesterday SketchUp Pro 2017 was working wonderfully, now it still works great with the exception of one thing: It is impossible to triple-click or double-click select because it takes about 30 seconds for the selection tool to work and highlight the object. It freezes until then. Absolutely every other function works perfectly, it just takes half a minute to select/deselect anything. A group, a face, a line, anything. It is driving me crazy… It is not model specific either, it happens …

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**Author:** ![chiques](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@chiques](https://forums.sketchup.com/u/chiques)\
**Post date:** [July 6, 2017, 2:01pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/5 "2017-07-06T14:01:32Z")

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It was never an issue in 2015. It still isn’t an issue in 2015.

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [July 6, 2017, 2:05pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/6 "2017-07-06T14:05:10Z")

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SU 2015 uses OpenGL 2.0, SU 2017 uses OpenGL 3.0.  
It is kinda weird as SU 2015 was released late 2014 8 months before Windows 10 was.  
I believe officially SU 2016 was the first to support installing on Windows 10.

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**Author:** ![chiques](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@chiques](https://forums.sketchup.com/u/chiques)\
**Post date:** [July 6, 2017, 2:07pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/7 "2017-07-06T14:07:54Z")

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So from reading the other thread you recommended, it appears to be a misalignment between Microsoft and OpenGL.

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<div class="post-metadata">

**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [July 6, 2017, 2:09pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/8 "2017-07-06T14:09:34Z")

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Yes, with older Intel integrated HD graphics being hardest hit.

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<div class="post-metadata">

**Author:** ![chiques](https://avatars.discourse-cdn.com/v4/letter/c/50afbb/32.png) [@chiques](https://forums.sketchup.com/u/chiques)\
**Post date:** [July 6, 2017, 2:10pm UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/9 "2017-07-06T14:10:55Z")

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Gotcha, I’ll switch workstations and see if that makes a difference.

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [October 6, 2017, 6:11am UTC](https://forums.sketchup.com/t/was-on-2015-updated-to-2017-and-now-very-laggy/47798/10 "2017-10-06T06:11:17Z")

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Closed on October 6, 2017, 6:11am UTC

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