# Vray 5 for sketchup 2021 keeps crashing (bugsplat) while rendering **URL:** \ **Category:** V-Ray for SketchUp\ **Tags:** render, bug\ **Created:** [August 12, 2021, 5:34am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469 "2021-08-12T05:34:24Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![swathibala](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@swathibala](https://forums.sketchup.com/u/swathibala)\ **Post date:** [August 12, 2021, 5:34am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/1 "2021-08-12T05:34:24Z")
Hi Everyone, I need help with a bugsplat I am having when rendering with Vray5 on Sketchup2021. The bugsplat happens when the rendering starts. I have tried to uninstall and reinstall Vray (Didn’t work) I have tried to uninstall and reinstall Sketchup+Vray (didn’t work) I have tried purging unused files and nothing works I still get the same bugsplat. I also tried opening an old file and still the same. Please help with what can I do to fix this? I really need it to work for the next few days… Thanks in advance! ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [August 12, 2021, 11:58am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/2 "2021-08-12T11:58:39Z")
hello, what happens if you start a render with a blank new file, does it crash too ? ---
**Author:** ![adelia](https://avatars.discourse-cdn.com/v4/letter/a/c57346/32.png) [@adelia](https://forums.sketchup.com/u/adelia)\ **Post date:** [August 15, 2021, 1:56pm UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/3 "2021-08-15T13:56:03Z")
This certainly won’t help you, but I just wanted to say that it happens to me too, and it’s very frustrating.Often I don’t even change anything, it crashes 2 or 3 times and it starts rendering the 4th time… ---
**Author:** ![swathibala](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@swathibala](https://forums.sketchup.com/u/swathibala)\ **Post date:** [August 16, 2021, 7:29am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/4 "2021-08-16T07:29:19Z")
Hi, Yes it does crash even with a blank file. But to my wonder, the same file works fine in my laptop. Only when I render this in my desktop it crashes. Thanks for writing. ---
**Author:** ![swathibala](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@swathibala](https://forums.sketchup.com/u/swathibala)\ **Post date:** [August 16, 2021, 7:30am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/5 "2021-08-16T07:30:30Z")
Unfortunately it doesn’t work so for me ☹ ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [August 16, 2021, 8:22am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/6 "2021-08-16T08:22:20Z")
You might then try updating your Intel drivers as well as your GPU drivers. Have you tried switching CPU to GPU render to see if it crashes too ? ---
**Author:** ![swathibala](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@swathibala](https://forums.sketchup.com/u/swathibala)\ **Post date:** [August 16, 2021, 9:38am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/7 "2021-08-16T09:38:29Z")
Yes I tried that too. It didn’t help. ---
**Author:** ![CaptainMH](https://avatars.discourse-cdn.com/v4/letter/c/b9e5f3/32.png) [@CaptainMH](https://forums.sketchup.com/u/CaptainMH)\ **Post date:** [March 20, 2022, 6:00am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/8 "2022-03-20T06:00:02Z")
I’m experiencing this too. Have you fixed the issue? ---
**Author:** ![Shivam2210](https://avatars.discourse-cdn.com/v4/letter/s/b5e925/32.png) [@Shivam2210](https://forums.sketchup.com/u/Shivam2210)\ **Post date:** [June 15, 2022, 10:33am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/9 "2022-06-15T10:33:36Z")
I am experiencing this too any solution ? I have been trying for more than 2 days still got no solution . Really frustrating . ---
**Author:** ![Elmtec-Adam](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/elmtec-adam/32/120483_2.png) [@Elmtec-Adam](https://forums.sketchup.com/u/Elmtec-Adam)\ **Post date:** [June 15, 2022, 11:04am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/10 "2022-06-15T11:04:23Z")
Are any of you using an cloud storage for your documents? Chaos places some files in your documents folders which will sometimes start syncing and cause a crash. Quit any Dropbox, Google drive, OneDrive , iCloud services/apps you have running and see if that helps ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [June 15, 2022, 3:15pm UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/11 "2022-06-15T15:15:05Z")
Also check that you are running the latest maintenance release of your SketchUp and V-Ray versions. And updating the graphics driver could also help. ---
**Author:** ![CaptainMH](https://avatars.discourse-cdn.com/v4/letter/c/b9e5f3/32.png) [@CaptainMH](https://forums.sketchup.com/u/CaptainMH)\ **Post date:** [May 5, 2023, 2:36am UTC](https://forums.sketchup.com/t/vray-5-for-sketchup-2021-keeps-crashing-bugsplat-while-rendering/172469/12 "2023-05-05T02:36:18Z")
I updated my sketchup 2021 to sketchup 2022 and it solved my problem. it does not crash anymore. i think there’s a bug in the sketchup 2021