Viewer won't open files from latest build of SketchUp 2024

Technical Problems Viewer
22

someone from SU explained a bit while ago, basically IOS ecosystem is simpler and more stable, while with android, you have to deal with 7 versions still in use, plus some extra layers on top, and a high variety of different specific machines and cases.
same with ipad VS android tablets. plus the ipad has a very good pen and the pro version comes with a lidar.

and in the US, where trimble is located, 56% of the phones are ios.

all combined, it made more sense for SU to focus on ios than android.

that being said, I completely agree that the viewer should be at least maintained every year.
right now the only solution is to use the “share a link” from trimble connect. that link will open in your browser, not the app.

1 Like
23

Same issue on Android Pixel 6. Please fix it as I use the Android app to show my clients 3D Models

24

This is not good.

I am trying to share models with a client who has an old Apple laptop and a Pixel 8a.

She can’t see to do anything with the laptop – too old I guess.

And with the Android viewer, if I save to save to 2021 it doesn’t load and if I save to 2017 it loads but it’s all in wire frame!

25

I’ve given up and installed SU2023. No issues with this version but, it’s a shame that compatibility was broken with the 2024 version.