# Viewer won't open files from latest build of SketchUp 2024

**URL:** <https://forums.sketchup.com/t/viewer-wont-open-files-from-latest-build-of-sketchup-2024/297326>\
**Category:** Viewer\
**Tags:** bug\
**Created:** [November 3, 2024, 1:48pm UTC](https://forums.sketchup.com/t/viewer-wont-open-files-from-latest-build-of-sketchup-2024/297326 "2024-11-03T13:48:08Z")\
**Posts on this page:** 1\
**Showing post:** 22

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [February 21, 2025, 4:53pm UTC](https://forums.sketchup.com/t/viewer-wont-open-files-from-latest-build-of-sketchup-2024/297326/22 "2025-02-21T16:53:11Z")

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> [@acalvodominguez](#):
>
> Thank you, SketchUp! It seems like a significant portion of your users rely on Android and SketchUp Viewer, yet you don’t seem to care much about us. Why the increasing focus on Apple while leaving the rest of your user base behind?

someone from SU explained a bit while ago, basically IOS ecosystem is simpler and more stable, while with android, you have to deal with 7 versions still in use, plus some extra layers on top, and a high variety of different specific machines and cases.  
same with ipad VS android tablets. plus the ipad has a very good pen and the pro version comes with a lidar.

and in the US, where trimble is located, [56% of the phones](https://backlinko.com/iphone-vs-android-statistics) are ios.

all combined, it made more sense for SU to focus on ios than android.

* * *

that being said, I completely agree that the viewer should be at least maintained every year.  
right now the only solution is to use the “share a link” from trimble connect. that link will open in your browser, not the app.

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