I recently spent an afternoon working on a model, when I suddenly encountered an unexplainable problem. I had Auto-save enabled, and set to five minutes. Throughout the afternoon, the model was being saved every five minutes, and more frequently if I wanted to be sure of not losing something difficult I had just done.
Late in the day, suddenly something happened, and all that was left of the screen was an unidentifiable object. I attempted multiple “re-dos” but got nowhere. So I shut the program down, and reloaded the model. To my astonishment, what come up was a version that had been saved much earlier in the afternoon. An extraordinary loss of data had occurred.
I performed a search of the hard drive to see if there was any other place the most recent update had been saved to. What I discovered was this:
I could not make any sense out of the multiple references to Room.skp (the model) but was relieved to discover the listing of the model in “RecoveredFiles”. When I tried to load the model I got this:
So I went to the folder itself, and, while there were many Sketchup files, the one being referenced was not there.
Has anyone out there ever experienced, or heard of anything like this? This is very scary. There appears to be no precaution one can take to safeguard against a catastrophic loss of a project. We all know that saving your work as you go is the “golden rule”. Well, it now appears to me that any work that I do is subject to being wiped out, without any recourse. I have to remind you that much of my earlier work that had been saved was there.
I have been working with CAD, and many software disciplines since 1989. I have been a beta site for a number of software companies, including IBM. I have experience many computer catastrophes over the years, but none that defied explanation. Does the blame go to Sketchup, Windows 10, Dell, or some combination? Most of all, what on earth happened?