I’m using SketchUp for Web. Yesterday I tried to login and discovered that the login is missing on the Trimble Identity webpage. How can I fix this so I can login to SketchUp?
I just discovered that my MalWareBytes antivirus was causing the missing login.
I turned it off in the Chrome Extensions and when I refreshed the Trimble Identity webpage the login appeared.
IMPORTANT! Remember to turn MalWareBytes back on after your SketchUp work session!
MalWareBytes is very effective at preventing malware infection of your PC. Leaving it off puts your PC at risk!
nah, not really, windows defender is more than enough in fact.
malwarebyte is known, on the other hand, for causing slowdowns and situations like the one you described.
but yeah, in general, the missing login page means you have something blocking that part of the page. it could be an adblock, an antivirus, or a vpn.