URGENT! You have exceeded your allowed activations

I have a license but I am unable to activate it. I have attempted to create a new account or email associated with the license, but unfortunately, it has not been successful. Additionally, one of my computers, which had the active license, was stolen, prompting me to change my email. I have tried logging in and out multiple times.

Could you please assist me with this issue?

Skärmavbild 2023-11-21 kl. 10.07.22

Go you your Trimble account on the web, go to your profile and manage your seats. You can sign out from machines you have sketchup installed and you don’t have access anymore.

Sign out of SketchUp.
Close SketchUp and Layout.
Follow this video…

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