I signed up for the Free trial and quickly decided to upgrade to Pro, within 30 minutes. My account was validated, account status indicates I have paid for the subscription, but I keep launching into the Free version. I’ve rebooted my Windows 10 computer without any change.
The system doesn’t notify the user, but one of the menu choices has an option to assign the license to a user. The default is unassigned and therefore it is unusable until you assign it. All is good now that I have assigned it to myself.