Updating sketchup with "3DxProfileServer.exe" (3DConnexion Cadmouse Pro)

After updating SketchUp, I got this message (attached).

I turned off my CadMouse and clicked OK with my trackpad, and the same message popped up. How should I proceed here?

Thanks!

I opened up the task manager and found the process called “3DxProfileServer.exe” and ended the task, then it worked.

Thanks for the update. Very strange.

1 Like

I saw a message that ‘Upright extruder’ was running when doing a reinstall!

You would be surprised at the processes orphaned when programs are shut down. I see this sort of thing quite often.