# Updating problem with .NET Framework 4

**URL:** <https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146>\
**Category:** SketchUp\
**Created:** [August 15, 2014, 11:47am UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146 "2014-08-15T11:47:55Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Emre](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/emre/32/81_2.png) [@Emre](https://forums.sketchup.com/u/Emre)\
**Post date:** [August 15, 2014, 11:47am UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/1 "2014-08-15T11:47:55Z")

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Hello,  
My version is 14.0.49, and Sketchup warned me to download an update. When trying to install it, Sketchup tells me I need to have .NET framework 4 installed, and quits prematurely. But I already have .NET 4. I tried again from Microsoft site anyway, and I got "already installed prompt. Please help me with this.

By the way, my system is Windows 7 Pro Turkish.

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**Author:** ![tt\_su](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tt_su/32/17_2.png) [@tt\_su](https://forums.sketchup.com/u/tt_su)\
**Post date:** [August 15, 2014, 11:52am UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/2 "2014-08-15T11:52:08Z")

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> [@Emre](#):
>
> My version is 14.0.49

Do you get the same problem with the latest SketchUp 14.1 installer?

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**Author:** ![Emre](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/emre/32/81_2.png) [@Emre](https://forums.sketchup.com/u/Emre)\
**Post date:** [August 15, 2014, 12:06pm UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/3 "2014-08-15T12:06:59Z")

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Well, I don’t know if it is latest, but the file I downloaded from Sketchup site has 14.1.1282.0 version number in properties.

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**Author:** ![tt\_su](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tt_su/32/17_2.png) [@tt\_su](https://forums.sketchup.com/u/tt_su)\
**Post date:** [August 15, 2014, 12:43pm UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/4 "2014-08-15T12:43:44Z")

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My bad, I thought you where trying to install the 14.0 version. I have to defer to someone else on the team for this .NET issue.

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**Author:** ![Emre](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/emre/32/81_2.png) [@Emre](https://forums.sketchup.com/u/Emre)\
**Post date:** [August 15, 2014, 1:04pm UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/5 "2014-08-15T13:04:26Z")

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Thank you TT, looking forward to a solution :).

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**Author:** ![Tommy](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tommy/32/22258_2.png) [@Tommy](https://forums.sketchup.com/u/Tommy)\
**Post date:** [August 15, 2014, 3:37pm UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/6 "2014-08-15T15:37:33Z")

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Hi Emre,

I recommend running the .NET Framework repair utility:

> **[.NET Framework Repair Tool](https://www.microsoft.com/en-us/download/details.aspx?id=30135)**
>
> This tool detects and tries to fix some frequently occurring issues with the setup of Microsoft .NET Framework or with updates to the Microsoft .NET Framework.

Cheers!

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<div class="post-metadata">

**Author:** ![Emre](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/emre/32/81_2.png) [@Emre](https://forums.sketchup.com/u/Emre)\
**Post date:** [August 19, 2014, 7:25am UTC](https://forums.sketchup.com/t/updating-problem-with-net-framework-4/146/7 "2014-08-19T07:25:16Z")

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Hi Tommy,  
Well that tool did not help. Then I uninstalled my .NET Framework 4.5.1 completely. Then installed .NET FW 4.0. Sketchup installer worked ok. But this time my other programs on the machine broke. Autocad does not work :(. So it means Sketchup installer is not compatible with newer versions of .NET

EDIT: I ran windows update on the machine, and everything is ok now. Version is back to 4.5.1. So it looks like a confirmed installer problem. Here are my specs again FYI:

- Win 7 64 bit Turkish (emphasis on Turkish, this is why general program problems occur, there are special characters in alphabet which developers overlook.)
- Sketchup Pro 2014
- Core i7 3770K
- 16 gb RAM
- Geforce GTX 560 Ti

EDIT 2: Well I just realized this forum is very new. It is different but very practical when you get used to it. I am so happy to join you, and thank you for your help already.
