# Unsuccesfull in installing 2018 on new Lenovo **URL:** \ **Category:** Pro\ **Created:** [September 18, 2026, 4:43pm UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039 "2026-09-18T16:43:59Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Centre\_C](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@Centre\_C](https://forums.sketchup.com/u/Centre_C)\ **Post date:** [September 18, 2026, 4:43pm UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039/1 "2026-09-18T16:43:59Z")
Hello to all, I am new to this forum (in fact to all forums). I am unsuccesfully trying for hours to install version 2018 on my new laptop. I got all my Licensing information, bought this version un 2018 and use it from time to time. After installing / uninstalling / installing etc, time after time I get the message “Your SketchUp Pro Trial has expired”, strange since I used it not so long ago on my old device. “Add License” does not help, I get the message "Bummer, It looks like you’re offline. **You must be online to add or remove SketchUp licenses. Please try again next time you are online."** But I am connected to the net … What can I do to works with was is factually my license? ---
**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\ **Post date:** [September 18, 2026, 6:53pm UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039/2 "2026-09-18T18:53:03Z")
Read this post that I did a little over five years ago: > [@SketchUp (desktop version) thinks you don't have an Internet connection](https://forums.sketchup.com/t/sketchup-desktop-version-thinks-you-dont-have-an-internet-connection/170862): > > Since about a month ago there has been an increase in the number of forum posts and support requests, where SketchUp is showing a message about how you need to have an Internet connection to do that feature. The features affected would include Add location, Generate Report, 3D Warehouse, and Extension Warehouse. It also would prevent you from being able to add a Classic license, or use an existing Network license. Some extensions may be affected too, if they rely on having an Internet connection… ---
**Author:** ![Centre\_C](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@Centre\_C](https://forums.sketchup.com/u/Centre_C)\ **Post date:** [September 19, 2026, 6:44am UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039/3 "2026-09-19T06:44:37Z")
Thanks Colin for bringing a little comfort by knowing I am not alone… If anyone could guide me to a solution, it seems that more people would be glad. FYI Gemini consult was not succesfull (yet) ---
**Author:** ![dezmo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dezmo/32/51058_2.png) [@dezmo](https://forums.sketchup.com/u/dezmo)\ **Post date:** [September 19, 2026, 8:08am UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039/4 "2026-09-19T08:08:53Z")
The link in the post above leads directly to the guide itself; you don’t need to ask the artificial idiots separately. ---
**Author:** ![Centre\_C](https://avatars.discourse-cdn.com/v4/letter/c/ba9def/32.png) [@Centre\_C](https://forums.sketchup.com/u/Centre_C)\ **Post date:** [September 19, 2026, 12:02pm UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039/5 "2026-09-19T12:02:40Z")
Hello All, Matter solved due to folowing changes `i18n.dat `→ `ONLINE_TEST_URL=https://www.bing.com` `SketchUp.dat `→ directe HTTPS-URL voor `LICENSING_ADD_LICENSE` Thanks for your concenrn ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [September 26, 2026, 12:02pm UTC](https://forums.sketchup.com/t/unsuccesfull-in-installing-2018-on-new-lenovo/350039/6 "2026-09-26T12:02:44Z")
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