# Unsubscribe for a Refund - Customer Support Form broken

**URL:** <https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568>\
**Category:** SketchUp\
**Created:** [October 28, 2020, 5:00pm UTC](https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568 "2020-10-28T17:00:25Z")\
**Posts on this page:** 4\
**Page:** 2

<div class="post-metadata">

**Author:** ![Nathalie](https://avatars.discourse-cdn.com/v4/letter/n/65b543/32.png) [@Nathalie](https://forums.sketchup.com/u/Nathalie)\
**Post date:** [November 26, 2020, 3:20pm UTC](https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568/22 "2020-11-26T15:20:54Z")

</div>

Thank you very much.  
Times are pretty rough nowadays and it is nice to meet reliable people.

Regards

N. Bonche

-------- Message d’origine --------

---

<div class="post-metadata">

**Author:** ![Minhtrong2506](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@Minhtrong2506](https://forums.sketchup.com/u/Minhtrong2506)\
**Post date:** [September 19, 2024, 6:56am UTC](https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568/23 "2024-09-19T06:56:38Z")

</div>

Hi Colin, I have the same problem, my trimble connection just auto-renewed on September 19, 2024. But I don’t need it for this year’s project, please help me cancel the premium plan and get your money back  
My account number: Visa 0619

---

<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [September 19, 2024, 6:59am UTC](https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568/24 "2024-09-19T06:59:12Z")

</div>

I worked in Support for two years, but now I’m a QA Engineer. You can ask Support for a refund by using this form:

[https://help.sketchup.com/en/contact](https://help.sketchup.com/en/contact)

If you do that now the Support staff in Europe should be able to process the refund quickly.

---

<div class="post-metadata">

**Author:** ![Minhtrong2506](https://avatars.discourse-cdn.com/v4/letter/m/dc4da7/32.png) [@Minhtrong2506](https://forums.sketchup.com/u/Minhtrong2506)\
**Post date:** [September 19, 2024, 7:07am UTC](https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568/25 "2024-09-19T07:07:26Z")

</div>

Thank you Colin I will try to do that as soon as possible

[Previous page](https://forums.sketchup.com/t/unsubscribe-for-a-refund-customer-support-form-broken/140568.md?page=1)