# Uninstall Trimble Connect **URL:** \ **Category:** Extensions\ **Created:** [November 18, 2019, 4:01pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158 "2019-11-18T16:01:52Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 18, 2019, 4:01pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/1 "2019-11-18T16:01:52Z")
Trying to uninstall Trimble Connect. I’m on a Pro license. Keep getting the failure to update error. I know there’s a fix for it - I’m tired of logging out and logging in to update an extension I never, ever use (I along with the rest of the architectural world have already figured out my cloud solution and it ain’t Trimble Connect, GTFOH). Disabling has zero effect on condition. Can this extension be uninstalled from SU Pro or not? ---
**Author:** ![ajharlan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ajharlan/32/67634_2.png) [@ajharlan](https://forums.sketchup.com/u/ajharlan)\ **Post date:** [November 18, 2019, 4:27pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/2 "2019-11-18T16:27:35Z")
+1 on this. I gave Trimble connect a try and was frustrated enough to look elsewhere. ---
**Author:** ![eneroth3](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/eneroth3/32/1222_2.png) [@eneroth3](https://forums.sketchup.com/u/eneroth3)\ **Post date:** [November 18, 2019, 4:38pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/3 "2019-11-18T16:38:42Z")
I want to get rid o Dynamic Components and Advanced Camera Tools. Unfortunately SketchUp silently installs shipped extensions back when you try to remove them. ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [November 18, 2019, 4:55pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/4 "2019-11-18T16:55:28Z")
> [@MPhillips](#): > > Keep getting the failure to update error. For some reason TC will not update via the Extension Manager. You have to download it’s RBZ manually and install the update via the “Install Extension…” button. I keep it switched off, but when I get sick of it wanting to be updated (ie meaning the notification popup during the load cycle,) I’ll do the maunal update and make sure it’s still switched off. Sometimes takes a few restarts of SketchUp to stop the notifications. ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 18, 2019, 4:57pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/5 "2019-11-18T16:57:35Z")
It’s a sad state. Excellent Face Creator, BTW. I use it to this day. ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 18, 2019, 5:03pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/6 "2019-11-18T17:03:02Z")
Yea, mine’s pretty wonky. Notification goes away after signing out and signing in, and then comes back to see me again months later because it misses me apparently. I guess my point in all this is that if the extension is that sketchy, maybe make it uninstallable. ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [November 18, 2019, 5:07pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/7 "2019-11-18T17:07:01Z")
I think the auto update problems may arise from using compiled code libraries that cannot be unloaded “on the fly” under Windows (either that or it opens a network socket and can’t let go.) But then I have it switched off, so the libs should not be loaded. Go figure? ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 18, 2019, 6:12pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/8 "2019-11-18T18:12:55Z")
That’s a little over my head, but makes sense. I’m with you on it being switched off. Shouldn’t be affecting anything if it’s not loaded. ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [November 18, 2019, 7:19pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/9 "2019-11-18T19:19:53Z")
So what are you using to collaborate, then? Just being curious. When introduced, I was also not impressed, but it keeps developing. I know several (large) companies have adapted it in their workflow. ---
**Author:** ![ajharlan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ajharlan/32/67634_2.png) [@ajharlan](https://forums.sketchup.com/u/ajharlan)\ **Post date:** [November 20, 2019, 2:30am UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/10 "2019-11-20T02:30:16Z")
We are using Google Drive with pretty good success. Crews in the field can pull up a model on their tablet and view using the Sketchup Viewer app, which is pretty slick. ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 20, 2019, 3:11am UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/11 "2019-11-20T03:11:48Z")
We use Dropbox for business. Have tried Onedrive/Sharepoint but sharing files outside of the company was an issue. It’s simple and it just works, especially for the various types of files that need to be shared by our company (PDF, DWG, SKP, etc.). For us, a simple cloud solution was all we needed. ---
**Author:** ![thomthom](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/thomthom/32/12606_2.png) [@thomthom](https://forums.sketchup.com/u/thomthom)\ **Post date:** [November 20, 2019, 2:23pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/12 "2019-11-20T14:23:01Z")
What version of SketchUp are we talking about here? ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 20, 2019, 2:36pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/13 "2019-11-20T14:36:43Z")
SU Pro 2019 ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [November 20, 2019, 2:38pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/14 "2019-11-20T14:38:41Z")
You do know that it takes less time to log out and back in than it does to post a thread about it. Simply logging out occasionally and back in can clean out all sorts of issues. Those of us that do don’t need to disable or uninstall Trimble Connect or manually install .rbz or anything else. ---
**Author:** ![thomthom](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/thomthom/32/12606_2.png) [@thomthom](https://forums.sketchup.com/u/thomthom)\ **Post date:** [November 20, 2019, 3:20pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/15 "2019-11-20T15:20:11Z")
> [@MPhillips](#): > > SU Pro 2019 > [@MPhillips](#): > > I know there’s a fix for it - I’m tired of logging out and logging in to update an extension I never, ever use Have you seen this for any other extension? ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 20, 2019, 3:37pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/16 "2019-11-20T15:37:13Z")
Seen what exactly? The problem of having to log out and back in to update or extensions that don’t uninstall? ---
**Author:** ![tt\_su](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tt_su/32/17_2.png) [@tt\_su](https://forums.sketchup.com/u/tt_su)\ **Post date:** [November 20, 2019, 3:39pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/17 "2019-11-20T15:39:14Z")
The login/logout to update issue. ---
**Author:** ![MPhillips](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mphillips/32/38827_2.png) [@MPhillips](https://forums.sketchup.com/u/MPhillips)\ **Post date:** [November 20, 2019, 3:42pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/18 "2019-11-20T15:42:06Z")
This is the only one. ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [November 20, 2019, 3:47pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/19 "2019-11-20T15:47:21Z")
Just to be clear, you have installed Sketchup by right clicking on the .exe install file and choosing Run as Administrator. The at some point you have signed out then signed back in with your relevant details. Having done this the Trimble Connect extension should continue to function without disturbing anything. If however you have tried not to sign out and back and tried to uninstall or disable the extension it will probably continue to bother you. ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [November 20, 2019, 8:02pm UTC](https://forums.sketchup.com/t/uninstall-trimble-connect/109158/20 "2019-11-20T20:02:31Z")
there are three versions 2019, btw, 2019.2 being the one that needed an update of TC… [Next page](https://forums.sketchup.com/t/uninstall-trimble-connect/109158.md?page=2)