# Unexpected file format, please help

**URL:** <https://forums.sketchup.com/t/unexpected-file-format-please-help/215692>\
**Category:** SketchUp\
**Tags:** bug\
**Created:** [December 17, 2022, 11:26am UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692 "2022-12-17T11:26:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![allhenpinon](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@allhenpinon](https://forums.sketchup.com/u/allhenpinon)\
**Post date:** [December 17, 2022, 11:26am UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692/1 "2022-12-17T11:26:01Z")

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Please, if anyone can help me recover my work T\_T  
i cant open both skp and skb file [RECOVER PLS - Google Drive](https://drive.google.com/drive/folders/1AHI0pNt8URMis6pqLlboFfoCzQiSdpED?usp=sharing)

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**Author:** ![tweenulzeven](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@tweenulzeven](https://forums.sketchup.com/u/tweenulzeven)\
**Post date:** [December 17, 2022, 11:36am UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692/2 "2022-12-17T11:36:59Z")

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Please do not double post, @colin will eventually see your post.  
May take some time as it is weekend now…

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**Author:** ![allhenpinon](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@allhenpinon](https://forums.sketchup.com/u/allhenpinon)\
**Post date:** [December 17, 2022, 11:51am UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692/3 "2022-12-17T11:51:46Z")

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im sorry, i didnt know my 1st post went thru . is there anywhere else i can ask for assistance? i really need this asap. thank u

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [December 17, 2022, 4:53pm UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692/4 "2022-12-17T16:53:30Z")

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I have had terrible delays in my trip to England. As I type this I’m still at Heathrow Airport, with another hour wait before I get on a bus that is a 3 hours 40 minutes trip. At this point it’s 22 hours since I left home in Boulder!

I will check the files later, when I have better Internet.

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [December 18, 2022, 2:25pm UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692/5 "2022-12-18T14:25:20Z")

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My trip ended up taking 27 hours, door to door. A more normal time would be 15 hours.

Could not recover much from the file. Check the Components tray to see if there is anything useful in there:

> **[Exterior model\_2\_recovered.skp](https://wetransfer.com/downloads/d313ee631c48cd32affc86cddc30599620221218142302/fb50d8)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [June 19, 2023, 10:26pm UTC](https://forums.sketchup.com/t/unexpected-file-format-please-help/215692/6 "2023-06-19T22:26:19Z")

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