# Unexpected file format, i need help pleaseeee

**URL:** <https://forums.sketchup.com/t/unexpected-file-format-i-need-help-pleaseeee/273643>\
**Category:** Pro\
**Tags:** sketchup\
**Created:** [May 18, 2024, 1:40pm UTC](https://forums.sketchup.com/t/unexpected-file-format-i-need-help-pleaseeee/273643 "2024-05-18T13:40:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![andresf.perezg](https://avatars.discourse-cdn.com/v4/letter/a/7bcc69/32.png) [@andresf.perezg](https://forums.sketchup.com/u/andresf.perezg)\
**Post date:** [May 18, 2024, 1:40pm UTC](https://forums.sketchup.com/t/unexpected-file-format-i-need-help-pleaseeee/273643/1 "2024-05-18T13:40:27Z")

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I need help, I was working on my sketchup file and I got a bugsplat, after that I tried to access my file but it only tells me unexpected file format, I have seen that @colin I can try to solve it, please I need urgent help a client requires the model, please help me @colin I have the 2022 version of sketchup pro.

I attach the link to my skp file with your skb file.

[Proceso](https://1drv.ms/f/s!Av51tpsC59E4gdgINIzL5l308TqpMg?e=XhOPq7)

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [May 18, 2024, 2:02pm UTC](https://forums.sketchup.com/t/unexpected-file-format-i-need-help-pleaseeee/273643/2 "2024-05-18T14:02:46Z")

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The file had some minor things that needed fixing, and if you were using SketchUp 2023.1.3 or 2024.0.1, the file would have opened. It is a demanding file, so takes a while to open.

Here is the file resaved from 2023.1.3. It will open in 2022, but may show a message about being created in a later version. Don’t worry, it will still open, and when you save it will then be a 2022 file again.

File link:

> **[3D\_ALMOJABANAS DE LA ABUELA resaved.skp](https://wetransfer.com/downloads/1f67271df26594ebcc45ceeb4fe0fc3020240518140224/ee2c57)**
>
> 1 file sent via WeTransfer, the simplest way to send your files around the world

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [May 18, 2024, 2:27pm UTC](https://forums.sketchup.com/t/unexpected-file-format-i-need-help-pleaseeee/273643/4 "2024-05-18T14:27:19Z")

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You should update to the current version of SketchUp. Your subscription allows you to do that.