I’m having trouble updating my licence from 2015 to 2016. I’ve followed the instructions on the sketchup webpage but with no success. Is anyone having the same problem?
Did you receive a new license from Trimble for 2016? Licenses are version specific; your 2015 license will not work with 2016.
To add to @slbaumgartner info, SketchUp 2016 license starts with “RA”.