# Unable to Download STL plugin **URL:** \ **Category:** Extension Warehouse\ **Created:** [March 25, 2016, 2:25am UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561 "2016-03-25T02:25:38Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![andrew.bigford](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@andrew.bigford](https://forums.sketchup.com/u/andrew.bigford)\ **Post date:** [March 25, 2016, 2:25am UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/1 "2016-03-25T02:25:38Z")
I click on download and it makes me login. I login and it gives me the install option. I click on install and it goes back to the main page to search for plugins. I have tried in multiple browsers to download. I have tried using Chrome and also the actual application. I have tried uninstalling and reinstalling. I have tried different versions 15 and 16. No difference. Is there somewhere other then [Extension | SketchUp Extension Warehouse](https://extensions.sketchup.com/en/content/sketchup-stl) where I can download that file so I can manually import it. ---
**Author:** ![v2giancdoria](https://avatars.discourse-cdn.com/v4/letter/v/f05b48/32.png) [@v2giancdoria](https://forums.sketchup.com/u/v2giancdoria)\ **Post date:** [March 25, 2016, 3:40am UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/2 "2016-03-25T03:40:11Z")
im having the same issue, is there anyone who could shed some light? ---
**Author:** ![MatthewS](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@MatthewS](https://forums.sketchup.com/u/MatthewS)\ **Post date:** [March 25, 2016, 5:13am UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/3 "2016-03-25T05:13:26Z")
I’m having the same issue, I thought maybe it was something I was doing wrong? ---
**Author:** ![miller](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@miller](https://forums.sketchup.com/u/miller)\ **Post date:** [March 25, 2016, 7:58am UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/4 "2016-03-25T07:58:40Z")
Did You try other plugins? [SketchUp Plugins | PluginStore | SketchUcation](http://sketchucation.com/pluginstore?listtype=1&author=0&category=0&search=stl&submit=%3F) > **[SketchUp Plugins | PluginStore | SketchUcation](https://sketchucation.com/pluginstore?pln=stl_import_export)** > > SketchUp Plugin and Extension Store by SketchUcation provides free downloads of hundreds of SketchUp extensions and plugins ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [March 25, 2016, 10:02am UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/5 "2016-03-25T10:02:21Z")
Mac or PC? Can you download from a browser and install from that download? I just tried it and it worked for me. Can you logout and back in? OK, @andrew.bigford andrew.bigford you edited your comment, so I’ll edit mine. We can’t repro this in Win 10 in SketchUp 16. @v2giancdoria, you say OS version is Windows, but what version of Windows? @MatthewS, I tried Win7 and it worked there as well. We’ll assume you got it working unless we get more information from you on it. ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [March 25, 2016, 1:30pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/6 "2016-03-25T13:30:33Z")
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**Author:** ![MatthewS](https://avatars.discourse-cdn.com/v4/letter/m/858c86/32.png) [@MatthewS](https://forums.sketchup.com/u/MatthewS)\ **Post date:** [March 25, 2016, 3:02pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/7 "2016-03-25T15:02:28Z")
Hi Barry, I did not get it to work. I can not download from a browser, I tried multiple extensions, none of which work. When I click the download in the browser (both Chrome and IE11), It gives a redirect message and returns to the Extension warehouse home screen. The same thing happens when I try to install from inside sketchup. I thought it could be my computer, so I just tried it from my work computer, same thing happens. I am not sure what to check for now. ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [March 25, 2016, 3:11pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/8 "2016-03-25T15:11:50Z")
Hmm… I tried again in Edge on Win10, and it ran the virus scan, then gave me this window, and all worked. We’ll keep digging. ![](https://global.discourse-cdn.com/sketchup/original/3X/9/4/94ad77da9269f415f05058c8802815051c451def.png) ---
**Author:** ![thehaza87](https://avatars.discourse-cdn.com/v4/letter/t/ac91a4/32.png) [@thehaza87](https://forums.sketchup.com/u/thehaza87)\ **Post date:** [March 25, 2016, 3:29pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/9 "2016-03-25T15:29:42Z")
hi i have same issue on mac sketchup make 2016. it just keeps going in a loop when i try to download keeps asking me to log in then i do and back to the beginning ---
**Author:** ![thehaza87](https://avatars.discourse-cdn.com/v4/letter/t/ac91a4/32.png) [@thehaza87](https://forums.sketchup.com/u/thehaza87)\ **Post date:** [March 25, 2016, 4:07pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/11 "2016-03-25T16:07:42Z")
im in mac can’t download any extensions only clicking install/download once then get logged out have to log in again and again ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [March 25, 2016, 4:51pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/12 "2016-03-25T16:51:02Z")
Lynne, please stop. You’ve been warned before about off-topic posts. ---
**Author:** ![DFrost](https://avatars.discourse-cdn.com/v4/letter/d/ac8455/32.png) [@DFrost](https://forums.sketchup.com/u/DFrost)\ **Post date:** [March 25, 2016, 4:54pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/13 "2016-03-25T16:54:38Z")
I’m a Windows 10 user (64 bit) having same problem with trying to install Solid Inspector 2 and Skalp. Tried direct from Sketchup and using Edge browser and Chrome browser. ---
**Author:** ![metalcowboy8807](https://avatars.discourse-cdn.com/v4/letter/m/82dd89/32.png) [@metalcowboy8807](https://forums.sketchup.com/u/metalcowboy8807)\ **Post date:** [March 25, 2016, 5:20pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/14 "2016-03-25T17:20:37Z")
I’m having the same issue with windows 10 ---
**Author:** ![andrew.bigford](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@andrew.bigford](https://forums.sketchup.com/u/andrew.bigford)\ **Post date:** [March 25, 2016, 7:57pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/15 "2016-03-25T19:57:35Z")
@Barry It is not still working. THis is for PC. When I click on Download it takes me to the google login page. I login. It takes me back to the page where you can click on the button to download. I do that and it logs me out of the program and sends me back to the main 3D plugin page. ---
**Author:** ![andrew.bigford](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@andrew.bigford](https://forums.sketchup.com/u/andrew.bigford)\ **Post date:** [March 25, 2016, 8:00pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/17 "2016-03-25T20:00:28Z")
@Barry I also tried it on my Surface Pro 3 with same results. Is the download file not available somewhere else? ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [March 25, 2016, 8:15pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/18 "2016-03-25T20:15:05Z")
It’s open source and on github for anyone to contribute to. ---
**Author:** ![andrew.bigford](https://avatars.discourse-cdn.com/v4/letter/a/a8b319/32.png) [@andrew.bigford](https://forums.sketchup.com/u/andrew.bigford)\ **Post date:** [March 25, 2016, 8:17pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/19 "2016-03-25T20:17:06Z")
I got on Github and downloaded the ZIP file there. What file in it is supposed to be imported? Sketchup plugin importer wants a .rbz file. But the only thing I have found in that zip file is .rb files. I tried adding a Z and seeing if that made any difference but it has not. ---
**Author:** ![john\_drivenupthewall](https://avatars.discourse-cdn.com/v4/letter/j/c67d28/32.png) [@john\_drivenupthewall](https://forums.sketchup.com/u/john_drivenupthewall)\ **Post date:** [March 25, 2016, 8:27pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/20 "2016-03-25T20:27:21Z")
change .zip to .rbz… john ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [March 25, 2016, 8:27pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/21 "2016-03-25T20:27:43Z")
Change the .zip to .rbz and use that with the install extension button in preferences. ---
**Author:** ![Barry](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/barry/32/1204_2.png) [@Barry](https://forums.sketchup.com/u/Barry)\ **Post date:** [March 25, 2016, 8:30pm UTC](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561/22 "2016-03-25T20:30:15Z")
Or read the forums - [[URGENT] STL file for 3D printing](http://forums.sketchup.com/t/urgent-stl-file-for-3d-printing/10147) [Next page](https://forums.sketchup.com/t/unable-to-download-stl-plugin/22561.md?page=2)