# Trimble Seat Settings - Cannot use Sketchup Pro :-( **URL:** \ **Category:** Technical Problems\ **Created:** [August 9, 2022, 5:16pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159 "2022-08-09T17:16:49Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [August 29, 2022, 4:04pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/21 "2022-08-29T16:04:00Z")
My problem with Sketchup are back ☹ I really don’t know what to do to fix this. I would like to work but not fight with all these issues. What do you think? ![Screenshot 2022-08-29 at 17.59.32.png](https://global.discourse-cdn.com/sketchup/original/3X/0/3/0341b22336366111d744ee3f590ca9c989daf946.png) ![Screenshot 2022-08-29 at 17.48.32.png](https://global.discourse-cdn.com/sketchup/original/3X/0/0/00dbdd808daa146da5e7d7c2ec5eb35fadfa0de3.png) ![Screenshot 2022-08-19 at 18.17.29.png](https://global.discourse-cdn.com/sketchup/original/3X/a/f/af606a920a17e64c3887ec4ecc433a701822ad08.png) ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [August 29, 2022, 4:11pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/22 "2022-08-29T16:11:02Z")
And the issues are getting worse ☹ ![Screenshot 2022-08-29 at 18.08.49.png](https://global.discourse-cdn.com/sketchup/original/3X/9/2/92ffcabf2ce194edec2243f7f9975adec5aac8bd.png) ![Screenshot 2022-08-29 at 18.07.59.png](https://global.discourse-cdn.com/sketchup/original/3X/a/c/ac06ce91a2b4a690e4e47404dd1c6aa506237c8a.jpeg) ![Screenshot 2022-08-29 at 18.10.28.png](https://global.discourse-cdn.com/sketchup/original/3X/1/8/18d289e1c775c6c42162a414e415173223ccae65.png) ![Screenshot 2022-08-19 at 18.17.29.png](https://global.discourse-cdn.com/sketchup/original/3X/a/f/af606a920a17e64c3887ec4ecc433a701822ad08.png) ![Screenshot 2022-08-29 at 17.59.32.png](https://global.discourse-cdn.com/sketchup/original/3X/0/3/0341b22336366111d744ee3f590ca9c989daf946.png) ![Screenshot 2022-08-29 at 17.48.32.png](https://global.discourse-cdn.com/sketchup/original/3X/0/0/00dbdd808daa146da5e7d7c2ec5eb35fadfa0de3.png) ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [August 29, 2022, 7:20pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/23 "2022-08-29T19:20:08Z")
Why not change the main folder (All files) in so it doesn’t have parentheses? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 29, 2022, 7:26pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/24 "2022-08-29T19:26:10Z")
I thought you had gotten beyond using forbidden characters. That was the problem before. ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [August 30, 2022, 11:59am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/25 "2022-08-30T11:59:29Z")
Thanks for the advice but I don’t have any parentheses in my folder for weeks. 🙂 _/Volumes/1\_20T LaCie/Sketchup\_All Files/Falaise/Plans Sketchup/Plan 2022/Arcades_ ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [August 30, 2022, 12:00pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/26 "2022-08-30T12:00:51Z")
Thank you for your response but I believe something is wrong with Sketchup as I have these problems & issues ONLY with Sketchup but not with any other softwares… What do you suggest? ---
**Author:** ![RLGL](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rlgl/32/44295_2.png) [@RLGL](https://forums.sketchup.com/u/RLGL)\ **Post date:** [August 30, 2022, 2:08pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/27 "2022-08-30T14:08:53Z")
I am unfamiliar with the Mac OS, have you tried restarting the computer? To me it seems like a background process is causing the issues. This is assuming theere are no other issues with the OS. There is a way to reinstall and repair the OS. Google can provide the links to the process. ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [September 3, 2022, 10:34am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/28 "2022-09-03T10:34:05Z")
Dear Dan, I have tried everything and the ONLY way I found is to change the file name every time I want to save a new version of my work. Not to say that it is VERY annoying but that is the only way. Hope you will be able to correct this bug for us to work with Sketchup. Very best regards, Jehan ![Screenshot 2022-09-03 at 12.33.06.png](https://global.discourse-cdn.com/sketchup/original/3X/0/f/0f08df56f0af9cdb78074379bd0eb4eb2c640f2a.png) ---
**Author:** ![tweenulzeven](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@tweenulzeven](https://forums.sketchup.com/u/tweenulzeven)\ **Post date:** [September 3, 2022, 1:43pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/29 "2022-09-03T13:43:44Z")
If it is a bug, a lot more people would be complaining about it I guess… ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [September 3, 2022, 1:50pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/30 "2022-09-03T13:50:11Z")
I don’t know if it would help, but you still have illegal characters in your folder name: ![image](https://global.discourse-cdn.com/sketchup/original/3X/8/f/8fae1f1951e1a7cb62c91f5007b8df5cd1697f44.png) ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [September 3, 2022, 2:21pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/31 "2022-09-03T14:21:54Z")
Try to create two test folders on the La Cie disc: Test test Does it succeed? ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [September 3, 2022, 6:15pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/32 "2022-09-03T18:15:41Z")
Thank you, this has already been changed but it didn’t help. ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [September 3, 2022, 6:16pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/33 "2022-09-03T18:16:29Z")
Nope… It looks like I can save only ONE time my work but cannot re-save it. ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [September 3, 2022, 7:35pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/34 "2022-09-03T19:35:22Z")
The test was for testing if that drive was case-sensitive formatted. Since the test failed, it’s not. Now, try saving a model to the test folder. (Eg. 20T LaCie/Test/test.skp) ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [September 5, 2022, 10:24am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/35 "2022-09-05T10:24:09Z")
I can save it once but cannot save it twice as I need to change the file name for Sketchup to save it. ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [September 5, 2022, 10:57am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/36 "2022-09-05T10:57:20Z")
Is the folder being copied/mirrored/automatically backed up to the cloud? The most common reason for this is that this kind of process is taking possession of the files. ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [September 6, 2022, 9:51am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/37 "2022-09-06T09:51:19Z")
Yes Anssi, Maybe you are right but couldn’t find a way to cancel the clock close to my HD. Would you have any ideas ? ![Screenshot 2022-09-06 at 11.48.17.png](https://global.discourse-cdn.com/sketchup/original/3X/f/7/f779aed3a6c994f0dc145c59a3e6f4d2473f4d6d.png) ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [September 6, 2022, 9:54am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/38 "2022-09-06T09:54:23Z")
I am sorry, I haven’t used a Mac for 20 years and I have never used a Mac with the OS X or newer operating system. ---
**Author:** ![Jehan](https://avatars.discourse-cdn.com/v4/letter/j/f6c823/32.png) [@Jehan](https://forums.sketchup.com/u/Jehan)\ **Post date:** [September 6, 2022, 11:32am UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/39 "2022-09-06T11:32:00Z")
Thank you anyway and maybe you’ve given me a path to investigate 🙂 ---
**Author:** ![Elmtec-Adam](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/elmtec-adam/32/120483_2.png) [@Elmtec-Adam](https://forums.sketchup.com/u/Elmtec-Adam)\ **Post date:** [September 6, 2022, 12:23pm UTC](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159/40 "2022-09-06T12:23:49Z")
That’s the icon for Time machine I believe - MacOS built in file backup system [Previous page](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159.md?page=1) [Next page](https://forums.sketchup.com/t/trimble-seat-settings-cannot-use-sketchup-pro/205159.md?page=3)