# Trimble Connect Problems

**URL:** <https://forums.sketchup.com/t/trimble-connect-problems/270730>\
**Category:** SketchUp\
**Created:** [April 30, 2024, 3:58pm UTC](https://forums.sketchup.com/t/trimble-connect-problems/270730 "2024-04-30T15:58:56Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![stanko\_putica](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@stanko\_putica](https://forums.sketchup.com/u/stanko_putica)\
**Post date:** [April 30, 2024, 3:58pm UTC](https://forums.sketchup.com/t/trimble-connect-problems/270730/1 "2024-04-30T15:58:56Z")

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I received this message when trying to save a file to Trimble Connect.

“You’ve exceeded your allotted Trimble Connect projects. To create another project, proceed to [SketchUp.com/Pricing](https://www.sketchup.com/pricing) to purchase a subscription.”

I purchased Sketchup Pro already 2 years ago.

Can anyone help?

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**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\
**Post date:** [April 30, 2024, 4:37pm UTC](https://forums.sketchup.com/t/trimble-connect-problems/270730/2 "2024-04-30T16:37:26Z")

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The Trimble Connect businessplan which is included in SketchUp Go/Pro/Studio should be available if the plan is active. Does it say active on [myaccount.trimble.com](http://myaccount.trimble.com)?

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**Author:** ![stanko\_putica](https://avatars.discourse-cdn.com/v4/letter/s/a9a28c/32.png) [@stanko\_putica](https://forums.sketchup.com/u/stanko_putica)\
**Post date:** [April 30, 2024, 7:55pm UTC](https://forums.sketchup.com/t/trimble-connect-problems/270730/3 "2024-04-30T19:55:15Z")

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Yes it says Active on my SketchUp Pro, Annual Plan

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**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\
**Post date:** [May 1, 2024, 7:22pm UTC](https://forums.sketchup.com/t/trimble-connect-problems/270730/4 "2024-05-01T19:22:27Z")

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If you sign in here:  
[connect.trimble.com](http://connect.trimble.com)  
Are you able to create a new project?