# Toolbars on Bugsplat **URL:** \ **Category:** SketchUp\ **Tags:** crash, bugsplat, toolbars\ **Created:** [June 28, 2017, 9:40pm UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433 "2017-06-28T21:40:40Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![troyhome](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/troyhome/32/234469_2.png) [@troyhome](https://forums.sketchup.com/u/troyhome)\ **Post date:** [June 28, 2017, 9:40pm UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/1 "2017-06-28T21:40:41Z")
Whaaa?? ![](https://global.discourse-cdn.com/sketchup/original/3X/8/7/87b0dbae940006e59466dc34f9fd097ced166d6b.jpg) I got a bugsplat and when I opened SU2017 again… my toolbars were everywhere. Any thoughts? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 28, 2017, 9:57pm UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/2 "2017-06-28T21:57:16Z")
Did you send in the Bug Splat with some identifying info? someone from the team could find it and tell you what probably happened. ---
**Author:** ![jvleearchitects](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jvleearchitects/32/149_2.png) [@jvleearchitects](https://forums.sketchup.com/u/jvleearchitects)\ **Post date:** [June 28, 2017, 10:20pm UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/3 "2017-06-28T22:20:55Z")
This configuration often signifies a load error of some sort. It seems obvious that you have a number of plugins installed. You should remove them one at a time and reinstall each to make sure that no load errors occur. Before doing anything, however, be sure to log in as an administrator. (Did you initially install SU as an administrator…if not, then reinstall the program and “Run as Administrator” or REPAIR and then click “Run as Administrator”. When you get this all sorted out, save the plugin arrangement (along with toolbar setup) to your template of choice. This should fix their locations in place no matter what skp file you open after that. ---
**Author:** ![troyhome](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/troyhome/32/234469_2.png) [@troyhome](https://forums.sketchup.com/u/troyhome)\ **Post date:** [June 28, 2017, 11:33pm UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/4 "2017-06-28T23:33:28Z")
oh drat, I didn’t include anything when I sent it 😕 nuts. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 29, 2017, 12:01am UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/5 "2017-06-29T00:01:15Z")
Next time. ---
**Author:** ![troyhome](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/troyhome/32/234469_2.png) [@troyhome](https://forums.sketchup.com/u/troyhome)\ **Post date:** [June 29, 2017, 12:02am UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/6 "2017-06-29T00:02:57Z")
indeed. On the bright side of things, I got to re-organize my toolbar! Cleaned up a few I don’t use. ---
**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\ **Post date:** [June 29, 2017, 2:57am UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/7 "2017-06-29T02:57:39Z")
> [@jvleearchitects](#): > > When you get this all sorted out, save the plugin arrangement (along with toolbar setup) to your template of choice. This should fix their locations in place no matter what skp file you open after that. **Unfortunately** , toolbar visibility states, arrangements and locations are saved into the registry on Windows, and a plist file on Mac. **Model templates have nothing to do with this.** Instead, the default stacking of floating toolbars indicates that the SketchUp startup routine believes the registry settings are invalid, and has gone back to “factory defaults” as if all of the extensions were being loaded for the first time. ---
**Author:** ![jvleearchitects](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jvleearchitects/32/149_2.png) [@jvleearchitects](https://forums.sketchup.com/u/jvleearchitects)\ **Post date:** [June 29, 2017, 3:44am UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/8 "2017-06-29T03:44:16Z")
I stand corrected. ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [December 29, 2017, 11:44am UTC](https://forums.sketchup.com/t/toolbars-on-bugsplat/47433/9 "2017-12-29T11:44:35Z")
Closed on December 29, 2017, 11:44am UTC This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.