Thumbnails preview cannot be seen in the folder

Hi All, I am new here. I am using sketchup pro 2020 in microsoft windows 10 Pro system.
The thumbnails preview of the skp files cannot be seen in the folder for a while.
Is there anyone who can help me out?
Thanks in advance

If speaking of File Explorer, hit CTRL+SHIFT+2 or click the thumbnail icon in the lower left corner of the window.

Look to the top menus in the folder.

View > Options


The Folder Options dialog opens.
There, click on the File tab.
And there, deselect … Always show icons, never thumbnails


Once more, look to the top menus in the folder.
View > Large Icons … or whatever you prefer.

Same issue.
I have 2020 pro at home and at work, at home I can see the preview, at work I cannot see the preview either. Always show icons, never thumbnails is deselected.

Thanks for your help, but the problem remains. :frowning:

Did you install SketchUp by right clicking on the downloaded installer file and selecting Run as administrator?

Hi,

My husband (and my IT support : ) could solve my problem, maybe it helps in yours.
He used and followed the instructions of this link below:
https://thegeekpage.com/fix-thumbnails-not-showing-in-onedrive-folder/

Good luck

Gabi