Thumbnails not working on secondary display post windows update

#1

After a recent Windows auto update, the thumbnails in the trays on the secondary display don’t show.
The selections still work. Nvidia K600 graphics card and latest driver.

#2

I have a similar query to the forum. I am having a similar issue. With all menus. My menu appears as shown below:

#3

This seems to be a Windows problem.
If I designate the secondary display as the primary display, the thumbnails on the menus show up.
However this creates a whole stack of other problems - so not a solution.
Likewise if I move the tray to the primary display, they work properly.
But that is very limiting - wanting to make the most of the two screens.

#4

Try repairing the installation of SketchUp. Find the installer, right click on it and choose Run as administrator. When presented with the options, choose Repair. Does that help?

#5

Can you identify which number?

#6

Update: KB2999226

#7

thnx for info. You could try uninstalling this one, see if that changes it back to normal.

closed #8

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