# Thumbnails not showing on .skp it shows on .skb **URL:** \ **Category:** Pro\ **Tags:** sketchup, advice, modeling\ **Created:** [July 17, 2023, 10:28am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719 "2023-07-17T10:28:15Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![beermullet1](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@beermullet1](https://forums.sketchup.com/u/beermullet1)\ **Post date:** [July 17, 2023, 10:28am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/1 "2023-07-17T10:28:15Z")
thumbsnail not showing on the screen i have try to reinstall and repair but not work too i have already set on folder option and not working too please kindly advise me please ![Screenshot 2023-07-17 171620](https://global.discourse-cdn.com/sketchup/original/3X/6/1/61e9a826addef8f517f8953da71a2843d65c3bf8.jpeg) ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [July 17, 2023, 10:44am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/2 "2023-07-17T10:44:17Z")
hello, this sometimes happens if you installed another version of sketchup that you then uninstalled. right click on any .skp file and chose properties. in the “open with” line, click modify and pick anything else than sketchup, for example notepad, and apply then close. do it once more and set it back to sketchup in the suggestions, thumbnails should be back ---
**Author:** ![beermullet1](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@beermullet1](https://forums.sketchup.com/u/beermullet1)\ **Post date:** [July 18, 2023, 2:48am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/3 "2023-07-18T02:48:44Z")
Hi Paul, i have done with your method to change the open with as a another app default like Photoshop and get they back to sketchup again. ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [July 18, 2023, 7:15am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/4 "2023-07-18T07:15:26Z")
and ? did it fix it ? ---
**Author:** ![beermullet1](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@beermullet1](https://forums.sketchup.com/u/beermullet1)\ **Post date:** [July 18, 2023, 7:15am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/5 "2023-07-18T07:15:59Z")
still not working same T^T ---
**Author:** ![paul.millet](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paul.millet/32/236258_2.png) [@paul.millet](https://forums.sketchup.com/u/paul.millet)\ **Post date:** [July 18, 2023, 7:58am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/6 "2023-07-18T07:58:21Z")
yesterday another user had a problem with opening files that is a similar issue with windows 11 failing to maintain the link with filetypes. He managed to fix following theses steps - uninstall sketchup - open a .skp file and let windows say that no program is available to open such a file - restart - reinstall sketchup (make sure to open the installer with admin rights) you might want to try that. Some steps may be optional ---
**Author:** ![PaulMcAlenan](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/paulmcalenan/32/211206_2.png) [@PaulMcAlenan](https://forums.sketchup.com/u/PaulMcAlenan)\ **Post date:** [July 18, 2023, 8:52am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/7 "2023-07-18T08:52:14Z")
If you do a search for **thumbnails** you’ll find other people with the same problem. I recently had this and it was related to having previous SketchUp versions installed but removing them did not solve the problem. In desperation I ended up doing a windows re-install which solved it – I only have 2023 installed now. ---
**Author:** ![Elmtec-Adam](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/elmtec-adam/32/120483_2.png) [@Elmtec-Adam](https://forums.sketchup.com/u/Elmtec-Adam)\ **Post date:** [July 18, 2023, 11:20am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/8 "2023-07-18T11:20:16Z")
Have you followed the support guide? [Restoring thumbnails for SketchUp files on Windows | SketchUp Help](https://help.sketchup.com/en/sketchup/restoring-thumbnails-sketchup-files-windows) ---
**Author:** ![beermullet1](https://avatars.discourse-cdn.com/v4/letter/b/a9adbd/32.png) [@beermullet1](https://forums.sketchup.com/u/beermullet1)\ **Post date:** [July 20, 2023, 2:35am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/9 "2023-07-20T02:35:16Z")
at first time, i have doing with this link but still doesn’t work. ---
**Author:** ![jean\_lemire\_1](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jean_lemire_1/32/665_2.png) [@jean\_lemire\_1](https://forums.sketchup.com/u/jean_lemire_1)\ **Post date:** [July 20, 2023, 6:17pm UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/10 "2023-07-20T18:17:58Z")
I have the same problem on my Mac. ---
**Author:** ![\_kimga](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/_kimga/32/232476_2.png) [@\_kimga](https://forums.sketchup.com/u/_kimga)\ **Post date:** [May 16, 2024, 4:50pm UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/11 "2024-05-16T16:50:21Z")
I am experiencing the same issue after installing SketchUp 2024 and uninstalling 2023. Opening with another app doesn’t seemed to solve the problem. ---
**Author:** ![dj83659](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@dj83659](https://forums.sketchup.com/u/dj83659)\ **Post date:** [July 11, 2024, 11:26am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/12 "2024-07-11T11:26:44Z")
The requested page could not be found. ---
**Author:** ![SpaceCowboy](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@SpaceCowboy](https://forums.sketchup.com/u/SpaceCowboy)\ **Post date:** [August 6, 2024, 5:17pm UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/13 "2024-08-06T17:17:25Z")
In windows Run command as admin and paste this: regsvr32.exe “C:\Program Files\SketchUp\SketchUp 2021\ThumbsUp.dll” Works like a charm to me ---
**Author:** ![dj83659](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@dj83659](https://forums.sketchup.com/u/dj83659)\ **Post date:** [August 7, 2024, 8:29am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/14 "2024-08-07T08:29:40Z")
SpaceCowboy, Thank you for your advice. I ran Command as admin, typed in cd, and pasted in “Program Files\SketchUp\SketchUp 2024\ThumbsUp.dll” C:\>Program Files\SketchUp\SketchUp 2024\ThumbsUp.dll Enter, and I got this message: ‘Program’ is not recognized as an internal or external command, operable program or batch file. Perhaps it didn’t work because of the **\>** after C: ---
**Author:** ![dj83659](https://avatars.discourse-cdn.com/v4/letter/d/e99b99/32.png) [@dj83659](https://forums.sketchup.com/u/dj83659)\ **Post date:** [August 7, 2024, 8:38am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/15 "2024-08-07T08:38:34Z")
> [@dj83659](#): > > typed in cd Correction: typed in cd\ ---
**Author:** ![TIG](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/tig/32/198_2.png) [@TIG](https://forums.sketchup.com/u/TIG)\ **Post date:** [August 7, 2024, 9:02am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/16 "2024-08-07T09:02:04Z")
Open the command window as admin, from the start-menu item. Copy/paste this into the dialog and press OK `regsvr32.exe "C:\Program Files\SketchUp\SketchUp 2021\ThumbsUp.dll"` Note how I have formatted it inside a ‘code-block’ because the forum software uses ‘smart-quotes’ and breaks everything ! ---
**Author:** ![mario\_chabo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mario_chabo/32/169921_2.png) [@mario\_chabo](https://forums.sketchup.com/u/mario_chabo)\ **Post date:** [September 19, 2024, 9:39pm UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/17 "2024-09-19T21:39:13Z")
On Mac, I had the same problem. In the **Application Scripts** folder, I found LayoutThumbnailExtension and SketchupThumbnailExtension files. Many of them from previous version . Deleted them all. Reboot. Thumbnails are back !! ---
**Author:** ![HD1](https://avatars.discourse-cdn.com/v4/letter/h/a87d85/32.png) [@HD1](https://forums.sketchup.com/u/HD1)\ **Post date:** [October 2, 2024, 1:35pm UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/18 "2024-10-02T13:35:47Z")
What worked for me was going into windows default apps, and click the reset button. Hope it helps! ---
**Author:** ![mario\_chabo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mario_chabo/32/169921_2.png) [@mario\_chabo](https://forums.sketchup.com/u/mario_chabo)\ **Post date:** [October 16, 2024, 10:24pm UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/19 "2024-10-16T22:24:56Z")
My machine lost the thumbnail view again for my Sketchup files. So I had to find another cause. Found that deleting the … 2023.savedState files. (using SU2024) and reboot corrected the situation. Thumbnails are back ok. ---
**Author:** ![majidsketchup](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/majidsketchup/32/71115_2.png) [@majidsketchup](https://forums.sketchup.com/u/majidsketchup)\ **Post date:** [November 18, 2024, 7:51am UTC](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719/20 "2024-11-18T07:51:08Z")
> [@dj83659](#): > > Program Files\SketchUp\SketchUp 2024\ThumbsUp.dll Do you mind describing more in detail, please? [Next page](https://forums.sketchup.com/t/thumbnails-not-showing-on-skp-it-shows-on-skb/235719.md?page=2)