# The selector isn't working as it should

**URL:** <https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729>\
**Category:** SketchUp Free\
**Created:** [March 23, 2022, 4:28pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729 "2022-03-23T16:28:28Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Ben39](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Ben39](https://forums.sketchup.com/u/Ben39)\
**Post date:** [March 23, 2022, 4:28pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/1 "2022-03-23T16:28:28Z")

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I’m a web only free version.  
why the selector doesn’t show the encircling dotted square to indicate the selection of various objects?  
I couldn’t find anything anywhere in the app to help. I’d appreciate any help, thanx…

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [March 23, 2022, 4:35pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/2 "2022-03-23T16:35:19Z")

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Generally that’s a graphics issue. Which browser are you using?

Your profile indicates you are using a rather old Mac. Apple hasn’t supplied updates for the Nvidia graphics cards for some years. That may be the problem, too.

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**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\
**Post date:** [March 23, 2022, 4:38pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/3 "2022-03-23T16:38:54Z")

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Which browser are you using? Check if there exists a newish version of Chrome that you could install. I understand that old versions of Safari tend to have problems with WebGl.

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**Author:** ![Ben39](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Ben39](https://forums.sketchup.com/u/Ben39)\
**Post date:** [March 23, 2022, 4:41pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/4 "2022-03-23T16:41:09Z")

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I was using the 2017 version previously and never have had that problem. It does select many objects when I encircle them, but it is really uncomfortable not being able to see what I’m doing.  
Is there anything I can do?

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [March 23, 2022, 4:42pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/5 "2022-03-23T16:42:56Z")

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> [@Ben39](#):
>
> I was using the 2017 version previously and never have had that problem.

The desktop version uses OpenGL while the web version uses WebGL. Different critters.

> [@Ben39](#):
>
> Is there anything I can do?

Please answer the question about which browser you are using.

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**Author:** ![Ben39](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Ben39](https://forums.sketchup.com/u/Ben39)\
**Post date:** [March 23, 2022, 4:45pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/6 "2022-03-23T16:45:19Z")

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Safari

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [March 23, 2022, 4:46pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/7 "2022-03-23T16:46:15Z")

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So as @Anssi suggested, use Chrome. Safari is not a recommended browser for use with SketchUp for Web due to inadequate WebGL support.

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**Author:** ![Ben39](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Ben39](https://forums.sketchup.com/u/Ben39)\
**Post date:** [March 23, 2022, 4:46pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/8 "2022-03-23T16:46:49Z")

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Safari Versión 13.1.2 (13609.3.5.1.5)

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<div class="post-metadata">

**Author:** ![Ben39](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Ben39](https://forums.sketchup.com/u/Ben39)\
**Post date:** [March 23, 2022, 4:48pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/9 "2022-03-23T16:48:03Z")

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Ok, I’ll do that and report back. Thank to you all.

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**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [March 23, 2022, 4:48pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/10 "2022-03-23T16:48:49Z")

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See: [Getting Started with SketchUp for Web | SketchUp Help](https://help.sketchup.com/en/sketchup-web/getting-started-sketchup-web)

Especially the part about using a recommended web browser.

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<div class="post-metadata">

**Author:** ![Ben39](https://avatars.discourse-cdn.com/v4/letter/b/97f17d/32.png) [@Ben39](https://forums.sketchup.com/u/Ben39)\
**Post date:** [March 23, 2022, 5:51pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/11 "2022-03-23T17:51:53Z")

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Following your advise I wen to help and installed the Firefox browser then in SketchUp I opened Preferences, once there opened the Open Gl option and choosed: 0x. That solved the problem. Thnks again.

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<div class="post-metadata">

**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\
**Post date:** [March 23, 2022, 6:14pm UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/12 "2022-03-23T18:14:14Z")

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> [@Ben39](#):
>
> Following your advise I wen to help and installed the Firefox browser

Well, that wasn’t my advise but since it worked, that’s good.

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [June 23, 2022, 10:14am UTC](https://forums.sketchup.com/t/the-selector-isnt-working-as-it-should/193729/13 "2022-06-23T10:14:29Z")

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Closed on June 23, 2022, 10:14am UTC

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