# The image model is missing when I export to PNG in Sketchup Layout 2024

**URL:** <https://forums.sketchup.com/t/the-image-model-is-missing-when-i-export-to-png-in-sketchup-layout-2024/276221>\
**Category:** LayOut\
**Tags:** bug, export\
**Created:** [June 4, 2024, 9:15am UTC](https://forums.sketchup.com/t/the-image-model-is-missing-when-i-export-to-png-in-sketchup-layout-2024/276221 "2024-06-04T09:15:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![itsapangdummyemail](https://avatars.discourse-cdn.com/v4/letter/i/71c47a/32.png) [@itsapangdummyemail](https://forums.sketchup.com/u/itsapangdummyemail)\
**Post date:** [June 4, 2024, 9:15am UTC](https://forums.sketchup.com/t/the-image-model-is-missing-when-i-export-to-png-in-sketchup-layout-2024/276221/1 "2024-06-04T09:15:42Z")

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I use sketchup Layout for convenient and it is faster rather than bring your working drawing to cad. But, I think there’s a bug here in LO 2024. I’ve never encountered this kind of behavior before, but it’s so annoying and slow down my workflow. I’ve been looking for answer, and I couldn’t find any resolution to my problem.

The problem is, when I export my working drawing in LO 2024 to PNG. Sometimes it works normally, but most every times, I got this bug (as the picture you can see bellow). Almost a 100% when I was exporting the layout file into PNG, mostly it just export the dimensions and lines I created in LO, but ‘NOT’ the model image itself. It’s so annoying. Currently, I have hundreds of pages which is needed to be exported to png. As far I got this bug, the only solution is either to export to pdf or try my luck by exporting one page at a time. It’s so tiresome and so ineffective.

I hope someone come to this problem, and hopefully give me the idea how to work this issue.  
Thank you.

–  
My computer spec:

- AMD ryzen 5 4000
- NVIDIA GTX 1080
- Windows 11
- Layout 2024

 ![Screenshot 2024-06-04 160636](https://global.discourse-cdn.com/sketchup/original/3X/5/0/50dd18a2b83738b18c33a7c42b44070b85506dd9.jpeg)

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<div class="post-metadata">

**Author:** ![itsapangdummyemail](https://avatars.discourse-cdn.com/v4/letter/i/71c47a/32.png) [@itsapangdummyemail](https://forums.sketchup.com/u/itsapangdummyemail)\
**Post date:** [June 6, 2024, 12:23pm UTC](https://forums.sketchup.com/t/the-image-model-is-missing-when-i-export-to-png-in-sketchup-layout-2024/276221/2 "2024-06-06T12:23:22Z")

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Even worse. There are only few image that worked out

 ![image](https://global.discourse-cdn.com/sketchup/original/3X/8/f/8faf3b32d9406af3ded1ed02ae618cc26d7d2bed.png)