The Add License page cannot be displayed

My two customers have the same problem. Click the Add license to display the page. See below


the images show:
此程序无法显示网页
最可能的原因是:
未连接到Internet
这网站遇到了问题
在地址中可能存在键入错误

means:
This program can not display web pages
The most likely reason is:
Not connected to the Internet
This site has encountered a problem
There may be a typing error in the address

Maybe the SketchUp servers are blocked by the internet provider or government. I think there’s been an issue with that before.

btw, for a screen shot of the window the focus is on press “Alt+Print” => the concerning raster image is put to the Windows clipboard for further usage.

1 Like

The same network environment, some normal and some failure

customer send to me :man_facepalming:

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