# SU on windows 10

**URL:** <https://forums.sketchup.com/t/su-on-windows-10/161114>\
**Category:** SketchUp\
**Created:** [April 18, 2021, 9:13am UTC](https://forums.sketchup.com/t/su-on-windows-10/161114 "2021-04-18T09:13:53Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![z303030](https://avatars.discourse-cdn.com/v4/letter/z/90db22/32.png) [@z303030](https://forums.sketchup.com/u/z303030)\
**Post date:** [April 18, 2021, 9:13am UTC](https://forums.sketchup.com/t/su-on-windows-10/161114/1 "2021-04-18T09:13:53Z")

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on Win 10 I have to sign in to use warehouse- but it doesn’t accept my sign in  
& every time I SU comes up it tells me to try pro.Which I did on my laptop & i cant get in

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<div class="post-metadata">

**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\
**Post date:** [April 18, 2021, 10:31am UTC](https://forums.sketchup.com/t/su-on-windows-10/161114/2 "2021-04-18T10:31:13Z")

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Try this:

Sign out through [menu] Help \> sign out…  
Close SketchUp  
Start SketchUp, use the welcome screen to sign in.  
What version of SketchUp, btw?