# SU crashes down

**URL:** <https://forums.sketchup.com/t/su-crashes-down/11419>\
**Category:** SketchUp\
**Created:** [May 20, 2015, 3:38pm UTC](https://forums.sketchup.com/t/su-crashes-down/11419 "2015-05-20T15:38:50Z")\
**Posts on this page:** 1\
**Showing post:** 4

<div class="post-metadata">

**Author:** ![jvleearchitects](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jvleearchitects/32/149_2.png) [@jvleearchitects](https://forums.sketchup.com/u/jvleearchitects)\
**Post date:** [May 20, 2015, 5:41pm UTC](https://forums.sketchup.com/t/su-crashes-down/11419/4 "2015-05-20T17:41:48Z")

</div>

@elhai

You should read the thread at this link to get a feel for several potential solutions. I switched back to the 32 bit version and it’s all good now.

> [@SketchUp 2015 (64-bit) and Intel HD Graphics 5500](http://forums.sketchup.com/t/sketchup-2015-64-bit-and-intel-hd-graphics-5500/10723):
>
> We are seeing an increasing number of bugsplats for SketchUp 2015 (64-bit) when it is used on machines with Intel HD Graphics 5500, even on machines with dedicated graphics card. If anyone is using SketchUp 2015 (64-bit) on such machines, with or without dedicated graphics card, and NOT crashing, please let us know the graphics card driver version of the same. To find the graphics card driver version, please see [this page](http://www.intel.com/support/graphics/sb/CS-011363.htm). Thank you for your help. PS- I think the OP’s of the following post ar…

---

_[View the full topic](https://forums.sketchup.com/t/su-crashes-down/11419)._