maya1
May 5, 2017, 3:05pm
1
Hello Friends,
I have installed Sketchup Make on my PC computer and it worked fine.
After a few months of not using it, I run it again and it doesn’t start.
Tried to uninstall,download and reinstall the app from site and got an error popup:
Ideas anyone?
Look back over the forum posts for ones about Windows 10 updates. You may be another victim of a bad update that Microsoft pushed out.
maya1
May 5, 2017, 5:19pm
3
Thanks for the quick respond.
I’ll try your answer although windows didnt make any update during this time.
If have more solutions i’ll be glad.
Maya your forum profile doesn’t say what SketchUp version you are running.
maya1:
Sketchup Make
That is the product edition , not the version .
The version is a 3 part number, like: 15.3.331
, 16.1.1449
or 17.2.2555
, etc.
It is displayed in the About dialog that you open from the Help menu.
This can help you find information on your graphics system. (Update your graphics driver if possible.)
Where to find Hardware Graphics Info for your SketchUp forum profile.
Graphics Card Information for Apple Mac:
A. Open the Apple menu from the menu bar.
B. Choose “About this Mac”.
C. Drag select the info shown after “Graphics”, and use ⌘C to copy.
D. Switch back to your browser.
E. Then use ⌘V to paste into the Graphics Card field of your forum Profile.
It should look something like: “ATI Radeon HD 2600 Pro 256 MB”
F. Repeat, for the Operating System version.
ie: “OSX 1…
system
Closed
August 5, 2017, 7:17am
7
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