# SpaceMouse **URL:** \ **Category:** SketchUp\ **Tags:** 3dconnexion, mac, spacemouse\ **Created:** [November 19, 2018, 10:51am UTC](https://forums.sketchup.com/t/spacemouse/81531 "2018-11-19T10:51:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\ **Post date:** [November 19, 2018, 10:51am UTC](https://forums.sketchup.com/t/spacemouse/81531/1 "2018-11-19T10:51:52Z")
This adds to the various discussions about using a SpaceMouse with Sketchup. I noticed over the weekend that my SM was no longer working as it should. It could only zoom in and out. I can’t say for sure, but I wonder whether it could have been related in some way to an update to High Sierra that I installed recently. Or maybe it was subtly alerting me to the fact that there was also a new update to the SM driver (issued 31 October apparently). I followed my normal routine, ie. download new driver, switch off firewall, install new driver, switch firewall back on. I believe this is now known as the Evans Method! Anyway, it is back up and running again. ---
**Author:** ![whiterabbitdesigncompany](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/whiterabbitdesigncompany/32/84739_2.png) [@whiterabbitdesigncompany](https://forums.sketchup.com/u/whiterabbitdesigncompany)\ **Post date:** [November 19, 2018, 5:47pm UTC](https://forums.sketchup.com/t/spacemouse/81531/2 "2018-11-19T17:47:59Z")
I don’t have an answer but I get seemingly random times when the SM doesn’t work, and then another time it will be fine. Because of the randomness I can never pinpoint what affects it (windows). ---
**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\ **Post date:** [November 19, 2018, 5:51pm UTC](https://forums.sketchup.com/t/spacemouse/81531/3 "2018-11-19T17:51:48Z")
How odd. Does it start working randomly without any input from you, such as re-installation? That would make it as fickle as the British weather! ---
**Author:** ![TheOnlyAaron](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/theonlyaaron/32/9436_2.png) [@TheOnlyAaron](https://forums.sketchup.com/u/TheOnlyAaron)\ **Post date:** [November 19, 2018, 5:54pm UTC](https://forums.sketchup.com/t/spacemouse/81531/4 "2018-11-19T17:54:08Z")
I run into an issue that I am embarrassed to admit, but I will in the interest of this discussion. Some times I move the puck of my SpaceMouse and it has no effect on the model… then I realize that SketchUp is not the active window… Just because i see SketchUp does not mean that the SPaceMouse is working… it has to be the active window. Hope that helps others! ---
**Author:** ![westsalish](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/westsalish/32/31548_2.png) [@westsalish](https://forums.sketchup.com/u/westsalish)\ **Post date:** [November 19, 2018, 9:54pm UTC](https://forums.sketchup.com/t/spacemouse/81531/5 "2018-11-19T21:54:43Z")
I experienced these issues with my Wireless SM. There were a few problems with using the usb, conflicts mostly with the Logitech mouse usb I believe. Back in Sketchup 2016 days I removed the usb mini-stick and plugged the SM in permanently (semi-hard-wired). Not had this particular issue since but sometimes find myself in the same place that Aaron mentions. ---
**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\ **Post date:** [November 20, 2018, 8:36am UTC](https://forums.sketchup.com/t/spacemouse/81531/6 "2018-11-20T08:36:20Z")
> [@westsalish](#): > > I experienced these issues with my Wireless SM Mine is hard wired so not Wifi related. ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [November 20, 2018, 8:39am UTC](https://forums.sketchup.com/t/spacemouse/81531/7 "2018-11-20T08:39:01Z")
> [@simoncbevans](#): > > Mine is hard wired A simple unplug and plug back in may be all you need next time. ---
**Author:** ![simoncbevans](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/simoncbevans/32/15904_2.png) [@simoncbevans](https://forums.sketchup.com/u/simoncbevans)\ **Post date:** [November 20, 2018, 8:44am UTC](https://forums.sketchup.com/t/spacemouse/81531/8 "2018-11-20T08:44:26Z")
OK, I’ll try that next time.