# SpaceMouse Pro and SketchUp 2022 release **URL:** \ **Category:** Pro\ **Created:** [January 27, 2022, 6:57am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081 "2022-01-27T06:57:01Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Leon1](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@Leon1](https://forums.sketchup.com/u/Leon1)\ **Post date:** [January 27, 2022, 6:57am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/1 "2022-01-27T06:57:01Z")
Upgrade to SketchUp Pro 2022. However, it seems that SpaceMouse Pro is not working with the new SketchUp release. Any suggestions, please. Thanks in advance. ---
**Author:** ![tweenulzeven](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@tweenulzeven](https://forums.sketchup.com/u/tweenulzeven)\ **Post date:** [January 27, 2022, 7:29am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/2 "2022-01-27T07:29:18Z")
See this thread: > [@3D Connexion Space Mouse not working again after upgrade](https://forums.sketchup.com/t/3d-connexion-space-mouse-not-working-again-after-upgrade/188010): > > Has anyone else’s SpaceMouse not working with 2022? ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [January 27, 2022, 7:54am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/3 "2022-01-27T07:54:25Z")
As said before, you have to reinstall the SpaceMouse driver. Download the latest version that was released in late December. ---
**Author:** ![jawsnaz](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jawsnaz/32/136341_2.png) [@jawsnaz](https://forums.sketchup.com/u/jawsnaz)\ **Post date:** [February 2, 2022, 11:07pm UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/4 "2022-02-02T23:07:47Z")
My SpaceMouse Enterprise Kit #2 isn’t working with SketchUp Pro 2022. I’ve installed the latest driver. It works in the 3Dconnexion Demo but not in SketchUp. I can open the Menu while in SketchUp and see that I can set my buttons but it doesn’t move my model around. ---
**Author:** ![jawsnaz](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jawsnaz/32/136341_2.png) [@jawsnaz](https://forums.sketchup.com/u/jawsnaz)\ **Post date:** [February 2, 2022, 11:13pm UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/5 "2022-02-02T23:13:05Z")
Let me know if you guys have any ideas. I’m at a full stop. Here is my Tech Support Ticket. Summary: Driver issues since install of SketchUp Pro 2022 Description: Hello. I have been using my 3Dconnexion 3DX-700028 SpaceNavigator 3D Mouse since 2013 without issue and LOVE it. I have been using it with SketchUp Pro 2019 and it worked great until I had to install SketchUp Pro 2022 for a new project. It wouldn’t work and said I needed to install the new drivers. I was on driver 3DxWare64\_v10-6-0\_r2972. So I had to uninstall that driver and install your latest 3DxWare64\_v10-8-4\_r3407. As soon as I did that I got a notice that my old 3DX-700028 SpaceNavigator was not supported anymore. So I uninstalled the new 10.8 drivers and reinstalled the 10.6 drivers. Went back to using my old 3DX-700028 SpaceNavigator with SketchUp Pro 2019 but now the driver is crashing and erasing the custom radial button settings that I use in SketchUp. I ordered your $400 3DConnexion SpaceMouse Enterprise Kit 2 overnight on Amazon to replace my old 3DX-700028 SpaceNavigator but now it doesn’t want to work either. It doesn’t work in SketchUp Pro 2019 or in SketchUp Pro 2022. I have tried using both the 10.6 and the 10.8 drivers. I’m in the middle of a couple of projects and I am down two full workdays dealing with this. I really need to get back up and running asap, Please call me to get me back to work. (623) 451-3701 ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [February 2, 2022, 11:48pm UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/6 "2022-02-02T23:48:42Z")
Please don’t double post, the other thread you have now created will just cause confusion, and is against forum guidelines. Have you rebooted your PC? Have you Unplugged and plugged your device back in? Have you checked that the Extension is showing the the Extension Manager and is Enabled? Have you tried to manually move extension files around? ---
**Author:** ![jawsnaz](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jawsnaz/32/136341_2.png) [@jawsnaz](https://forums.sketchup.com/u/jawsnaz)\ **Post date:** [February 3, 2022, 12:01am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/7 "2022-02-03T00:01:51Z")
Have you rebooted your PC? Yes Have you Unplugged and plugged your device back in? Yes Have you checked that the Extension is showing the the Extension Manager and is Enabled? Yes Have you tried to manually move extension files around? No ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [February 3, 2022, 12:23am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/8 "2022-02-03T00:23:15Z")
I gave this suggestion in another thread about this. > [@Space Mouse not working after 2022 update](https://forums.sketchup.com/t/space-mouse-not-working-after-2022-update/188529/18): > > First thing, Go to the downloaded sketchup installer .exe (if you don’t have it download it again) select it, right click on it and choose Run as administrator. Follow the prompts and choose Repair when given the option. Once done, reboot your PC and check if spacemouse is working in SU. If not, Go to C:\ProgramData\SketchUp\SketchUp 2022\SketchUp\Plugins select the folder and file both named 3DxSketchup and cut to clipboard, Go to C:\Users\Your User Name\AppData\Roaming\SketchUp\SketchUp 20… ---
**Author:** ![jawsnaz](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jawsnaz/32/136341_2.png) [@jawsnaz](https://forums.sketchup.com/u/jawsnaz)\ **Post date:** [February 3, 2022, 1:15am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/9 "2022-02-03T01:15:49Z")
OK. Completed both but it didn’t work. I had high hopes. Thanks for your help. Bottons still work but nav puck doesn’t move anything. 1. choose Run as administrator. Follow the prompts and choose Repair when given the option. Once done, reboot your PC and check if spacemouse is working in SU. 2. Go to C:\ProgramData\SketchUp\SketchUp 2022\SketchUp\Plugins select the folder and file both named 3DxSketchup and cut to clipboard, Go to C:\Users\YourUserName\AppData\Roaming\SketchUp\SketchUp 2022\SketchUp\Plugins and paste the folder and file in there. Open Sketchup and check spacemouse. ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [February 3, 2022, 1:24am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/10 "2022-02-03T01:24:57Z")
That’s a shame. There must be something different on some systems. Perhaps some antivirus or firewall is blocking it from fully installing. Perhaps try deleting those two files you moved, then reinstall the 3dconnexion driver with your antivirus an/or firewall off temporarily. ---
**Author:** ![jawsnaz](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jawsnaz/32/136341_2.png) [@jawsnaz](https://forums.sketchup.com/u/jawsnaz)\ **Post date:** [February 3, 2022, 1:28am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/11 "2022-02-03T01:28:56Z")
I will give that a shot next. Thanks. ---
**Author:** ![RLGL](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rlgl/32/44295_2.png) [@RLGL](https://forums.sketchup.com/u/RLGL)\ **Post date:** [February 3, 2022, 1:32am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/12 "2022-02-03T01:32:22Z")
3D Connexion has a phone number on its website. Give them a call during the day. [3DConnexion Support](https://3dconnexion.com/us/support/). ( North America Mon – Fri: 9:00 am to 5:00 pm ET 1 888 847 4670]) ---
**Author:** ![jawsnaz](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jawsnaz/32/136341_2.png) [@jawsnaz](https://forums.sketchup.com/u/jawsnaz)\ **Post date:** [February 3, 2022, 1:51am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/13 "2022-02-03T01:51:16Z")
Thanks. I will be checking in with them tomorrow morning. ---
**Author:** ![Box](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/box/32/235164_2.png) [@Box](https://forums.sketchup.com/u/Box)\ **Post date:** [February 4, 2022, 12:46am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/14 "2022-02-04T00:46:42Z")
Here is another possible option. > [@Space Mouse not working after 2022 update](https://forums.sketchup.com/t/space-mouse-not-working-after-2022-update/188529/23): > > All sorted… Ya hoooo Renamed 3Dconnexion files to 3Dconnexion.bak Deleted from SU. Reboot and now all working in SU. Time to catch up on backlog of drawings. Going to be a long and late few days. Thanks to everyone for the input, help and advise. ---
**Author:** ![Leon1](https://avatars.discourse-cdn.com/v4/letter/l/a88e57/32.png) [@Leon1](https://forums.sketchup.com/u/Leon1)\ **Post date:** [March 21, 2022, 4:52am UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/15 "2022-03-21T04:52:06Z")
How many times? I basically reinstall the drivers every time I want to use the Spacemouse. Which on average is twice a day. ---
**Author:** ![tweenulzeven](https://avatars.discourse-cdn.com/v4/letter/t/9dc877/32.png) [@tweenulzeven](https://forums.sketchup.com/u/tweenulzeven)\ **Post date:** [March 21, 2022, 7:15pm UTC](https://forums.sketchup.com/t/spacemouse-pro-and-sketchup-2022-release/188081/16 "2022-03-21T19:15:09Z")
Once after every major upgrade should be enough…